Top 6 Director of front office Jobs in Austin, Tx

Director of Rooms
Kalahari Resorts & Conventions —Round Rock, TX
- 5 years
- Front desk
- Senior level
- Paid holidays
- Health insurance
Director of Front Office
White Lodging Services Corporation —Austin, TX
- Hotel
- Continuous improvement
- Mentoring
- Paid parental leave
- Health insurance
Quick Apply
Lifestyle Director
The Terrace at Brushy Creek —Cedar Park, TX
- $21 - $23 an hour
- Weekends as needed
- English
- Mid-level
- Driver's License
- AD&D insurance
- Disability insurance
Quick Apply
8d
Director of Operations
TownePlace Suites Austin Northwest —Austin, TX
- $60,000 - $65,000 a year
- Full-time
- Ability to walk for extended periods
- Hotel
- Driver's License
- Wellness program
- Commuter assistance
Quick Apply
Marriott Austin North - Director Front Office
Aimbridge Hospitality —Round Rock, TX
- Full-time
- Inventory management
- Windows
- Hotel
- AD&D insurance
- Disability insurance

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Director of Rooms

Kalahari Resorts & Conventions -
Round Rock, TX

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Job Details

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Managing property management teams
Telephony
Hotel housekeeping management
Proactive hotel and accommodations guest assistance
Resort experience
5 years
Hotel operational efficiency
Managing hospitality teams
Hiring
Laundry
Leading team collaboration initiatives
Front desk
Managing property management budgets
Office management
Senior level
Training
Hotel operations budget management
Team motivation (leadership skill)
Property management
Performance evaluation

Full Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Director of Rooms

Kalahari Resorts & Conventions is seeking a Director of Rooms. In this role, you'll oversee the operation of the Front Office (Valet, Bell Staff, Concierge, Front Desk, Emerald Lounge), Housekeeping and Laundry. You will work closely with the General Manager and AGM on special projects and assignments. You'll also be responsible for the management, evaluation, and performance of all Rooms Division functions, including Front Office, Housekeeping, Common Area, Laundry, Concierge, PBX, and Bell Staff/Shuttle/Valet Service.

As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, inspiring associates while delivering extraordinary guest experiences ...and most importantly, you need to be able to bring your energy to your team! Assist in making their day as enjoyable as you do for our guests! This position will be on the Executive Committee.

Key Responsibilities

Oversee front office, housekeeping, laundry, and guest services to ensure high-quality service and guest satisfaction.
The Director of Rooms is responsible for maximizing guest service scores and opportunities within the Division.
Hire, train, and lead department managers and team members while maintaining standards, safety, and compliance.
Control budgets, optimize occupancy and revenue metrics, oversee property systems, and maintain readiness for operational disruptions.

What We're Looking For

5 years of progressive hotel/resort experience in full-service properties over 500 rooms.
Extensive Rooms Division experience in Housekeeping and Front Desk.
Have a broad understanding of the tourism industry and the day-to-day functions of all aspects of a resort.
A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

Career growth opportunities with promotion from within

401(k) matching, paid time off, and holiday compensation

Health, dental, and vision coverage for full-time associates

Employee appreciation events, discounts, and perks at all resorts

Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Apply Now

Refine Your Search

director of front office jobs in austin, tx

Director of Rooms

Director of Front Office

Lifestyle Director

Director of Operations

Marriott Austin North - Director Front Office

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