Top 15 Senior it technician Jobs in Austin, Tx

Sr. Desktop Field Engineer
Resolution Technologies —Austin, TX
- Contract
- Microsoft Outlook
- Mid-level
- Windows
2d
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Sr. Help Desk Technician
Curative HR LLC —Austin, TX
- $95,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Senior Technical Support Engineer
LangChain —Austin, TX
- $130,000 - $195,000 a year
- Full-time
- Remote
- Continuous improvement
- Mentoring
- APIs
- Health insurance
- Dental insurance
Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
Senior Engineer II, Technical Support
ASM —Austin, TX
- Microsoft Excel
- Computer Science
- 3 years
Senior Desktop Support Technician
Terry Black s Barbecue LLC —Austin, TX
- Weekends as needed
- Office
- Windows
- Analysis skills
Applications Engineering, Sr Engineer
Synopsys —Austin, TX
- $95,000 - $142,000 a year
- Computer Science
- Engineering
- Analysis skills
5d
Senior CoreOS Engineer - AppleCare Enterprise Services
Apple —Austin, TX
- $178,400 - $297,200 a year
- Computer science
- Computer Science
- 8 years
- Employee stock purchase plan
- Health insurance
Sr Administrator (Support & Operations)
HCLTech —Austin, TX
- From $107,000 a year
- Senior level
14d
Applications Engineering, Sr. Engineer
Synopsys —Austin, TX
- $95,000 - $142,000 a year
- Computer Science
- Engineering
- Analysis skills
Senior PXIe Platform Support Engineer
Emerson —Austin, TX
- Full-time
- Computer science
- Computer Science
- 5 years
- Paid parental leave
- Health insurance
Senior Implementation Specialist
CoLab Software —Austin, TX
- Remote
- Senior level
- Communication skills
Quick Apply

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senior it technician jobs near austin, tx

Sr. Desktop Field Engineer

Resolution Technologies -
Austin, TX

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Job Details

Contract
2 days ago

Qualifications

Cloud identity and access management (IAM)
Customer communication
GPO
Windows
Driver's License
Driving
Desktop (troubleshooting support)
Azure AD
UEM
IP networking
Desktop administration
Field engineering
CompTIA A+
Intune

Full Job Description

Sr. Desktop Field Engineer

This highly mobile, customer-facing role requires an adaptable IT professional capable of managing both physical hardware and cloud environments. The primary objective is to minimize client downtime while maintaining excellent communication and adhering strictly to travel and service schedules.

Sr. Desktop Field Engineer Position Overview:
The Field Engineer will act as the primary, hands-on technical point of contact across various regional or national client sites. Requiring extensive weekly travel, this role combines "white-glove" customer service with advanced troubleshooting across hardware, software, user identity, and network infrastructure.
Sr. Desktop Field Engineer Core Responsibilities
Onsite Hardware & Infrastructure Support

Provide break-fix support for desktops, laptops, printers, and peripheral devices across client sites.
Provision, image, and deploy new hardware using modern endpoint management tools.
Perform routine data center and network tasks, including rack/stack, cable management, switch/router troubleshooting, and escorting third-party vendors.
Conduct periodic physical hardware audits and maintain accurate local inventory records.

Cloud Identity & Device Management

Manage and administer user identities, access, and permissions in Active Directory and Azure Active Directory (Entra ID).
Enroll, configure, and secure endpoints utilizing Microsoft Intune.
Troubleshoot Exchange and Microsoft 365 application issues (e.g., Outlook connectivity, Teams, and OneDrive).
Ensure device compliance, configure policies, and support OS troubleshooting for Windows environments.

Travel, Logistics & Service Management

Execute extensive weekly travel (driving or flying) to client sites and branch offices based on dispatch requirements.
Track and manage all incidents, service requests, and hardware replacements using ITSM platforms like ServiceNow or Jira.
Ensure all on-site work adheres to defined Service Level Agreements (SLAs), company security policies, and compliance standards.
Create and update technical documentation, trip reports, and service logs.

Qualifications & Requirements

Certifications: CompTIA A+ and relevant Microsoft Certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, MCSA, or MCSE) are required.
CCNA, Network+, and other network certifications are not required but are a major plus.
Experience: 3–5 years of proven, hands-on experience in desktop field support or a related endpoint engineering role.
Technical Skills:
- Advanced proficiency in Windows OS troubleshooting (Windows 10/11).
- Deep working knowledge of Active Directory, Group Policy, and Intune.
- Foundational knowledge of network infrastructure (DHCP, DNS, VPN, Wi-Fi).
Soft Skills: Exceptional problem-solving skills, the ability to work independently without direct supervision, and the stamina to manage a demanding weekly travel schedule.
Physical/Logistical: Must have a valid driver's license, the ability to lift up to 50 lbs, and a reliable, ready-to-travel status

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senior it technician jobs in austin, tx

Sr. Desktop Field Engineer

Senior Help Desk Technician II

Sr. Help Desk Technician

Senior Technical Support Engineer

Senior Technical Support Analyst (Tier 3)

Senior Engineer II, Technical Support

Senior Desktop Support Technician

Applications Engineering, Sr Engineer

Senior CoreOS Engineer - AppleCare Enterprise Services

Sr Administrator (Support & Operations)

Applications Engineering, Sr. Engineer

Senior PXIe Platform Support Engineer

Senior Implementation Specialist

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