Top 22 Technical associate Jobs in Austin, Tx

IT Help Desk Support Specialist
GTS Technology Solutions —Austin, TX
- $21 an hour
- 8 hour shift
- Background check
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
3h
IT Help Desk Engineer
CyberStreams —Austin, TX
- Computer science
- Azure
- Computer Science
- Paid training
- Paid holidays
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Help Desk Support Technician
ALCON DTS —Austin, TX
- Full-time
- Google Workspace
- Azure
- Mid-level
- Disability insurance
- Dental insurance
IT Help Desk Engineer
Allen Control Systems —Austin, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Austin, TX
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Finance
- Travel
- Profit sharing
Associate Technical Services Engineer II
MongoDB —Austin, TX
- $76,000 - $149,000 a year
- Azure
- Mid-level
- Windows
- Parental leave
10d
Associate Technical Program Manager, Operations & Infrastructure (O&I)
Visa Technology and Operations LLC —Austin, TX
- $88,000 - $136,900 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Health savings account
4d
Help Desk Support Specialist (Technical Customer Support)
Realty Texas —Round Rock, TX
- $21 - $22 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Quick Apply
12d
Help Desk Technician
Purple Communications Inc —Austin, TX
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Senior Help Desk Engineer
Kestra Financial —Austin, TX
- Full-time
- Research
- Mid-level
- Databases
- Health insurance
- 401(k)
Quick Apply
10d
On-Site Help Desk Technician
Clear Guidance Partners —Austin, TX
- $21 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Sr. Help Desk Technician
Curative HR LLC —Austin, TX
- $95,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Senior Research Associate-Implementation and Technical Assistance
Westat —Austin, TX
- $96,000 - $137,000 a year
- Background check
- Office
- Analysis skills
- Paid parental leave
- Health savings account
General Clerk III - Help Desk Support
G2 Innovative Solutions Inc —Austin, TX
- $19.25 an hour
- Full-time
- Microsoft Access
- Microsoft Outlook
- Writing skills
Quick Apply
Senior Associate, Oracle Cloud Technical Lead
PRICE WATERHOUSE COOPERS —Austin, TX
- $77,000 - $202,000 a year
- 7 years
- Oracle
- Java
- Paid holidays
- Health insurance
Senior Technical Sales Associate
Aurora Energy Research —Austin, TX
- Full-time
- Mid-level
- Office
- Finance
11d
Associate Technical Director - Interconnection Services
Electric Power Engineers —Austin, TX
- Full-time
- Hybrid work
- Management
- 8 years
- SQL
- Paid holidays
- Health insurance
Technical Operations Associate Manager, Battery Cell, Assembly
Tesla —Austin, TX
- Full-time
- Ability to walk for extended periods
- English
- 3 years
- Commuter assistance
- Health savings account
Amazon Connect Technical Architect, Associate Vice President
Deloitte —Austin, TX
- Full-time
- Computer science
- Oracle
- Computer Science

I want to receive the latest job alert for technical associate in austin, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical associate jobs near austin, tx

IT Help Desk Support Specialist

GTS Technology Solutions -
Austin, TX

Quick Apply

Job Details

Full-time | Contract
$21 an hour
3 hours ago

Benefits

Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

ITIL Foundation
High school diploma or GED
Customer engagement
Typing
CompTIA A+

Full Job Description

Title: IT Help Desk Support Specialist

Location: 100% Onsite, Austin, TX 78751

Engagement Type: W2 Contract-long term, with contract-to-hire potential based on performance

Pay Rate: $21.00/hour W2

Schedule: Monday through Friday, 7 am to 7 pm CT; Standard 8 hours per day shifts within the coverage timeframe

Work Authorization: Must be authorized to work in the United States without current or future sponsorship.

Background: Must pass a satisfactory standard criminal background check upon hire.

About the role

GTS Technology Solutions is hiring an IT Help Desk Support Specialist to join a growing Tier 1 support team for a Texas state agency in Austin. This is a full-time, onsite role with a structured 4-week paid training program to set you up for success.

What You'll Do

Answer inbound help desk calls and emails and troubleshoot hardware, software, and network issues
Create and track every interaction in the ticketing system, resolving on first contact whenever possible
Escalate complex issues to the right team with clear documentation
Stay current on known issues and system changes that affect call volume
Support and mentor newer team members as you grow in the role

What You Bring

6+ months of IT troubleshooting experience in a help desk or call center setting
6+ months of customer service experience supporting technical issues
High school diploma or equivalent
45+ WPM typing speed
Ability to work onsite in Austin, between the hours of 7:00 AM - 7:00 PM CT, Monday–Friday
Availability for 4 consecutive weeks of mandatory onsite training
CompTIA A+ or ITIL Foundation certification a plus, not required

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.

GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.

For more information about E-Verify, please visit E-Verify's official website.

Pay: $21.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Do you have at least 6 months of experience providing IT troubleshooting support in a help desk or call center environment?
What is your typing speed in words per minute?

Education:

High school or equivalent (Required)

License/Certification:

CompTIA A+ (Preferred)
ITIL Foundation (Preferred)

Ability to Commute:

Austin, TX 78751 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical associate jobs in austin, tx

IT Help Desk Support Specialist

IT Help Desk Engineer

Senior Help Desk Technician II

Help Desk Support Technician

IT Help Desk Engineer

Associate Technical Account Manager

Associate Technical Services Engineer II

Associate Technical Program Manager, Operations & Infrastructure (O&I)

Help Desk Support Specialist (Technical Customer Support)

Help Desk Technician

Senior Help Desk Engineer

On-Site Help Desk Technician

Sr. Help Desk Technician

Senior Research Associate-Implementation and Technical Assistance

General Clerk III - Help Desk Support

Senior Associate, Oracle Cloud Technical Lead

Senior Technical Sales Associate

Associate Technical Director - Interconnection Services

Technical Operations Associate Manager, Battery Cell, Assembly

Amazon Connect Technical Architect, Associate Vice President

I want to receive the latest job alert for technical associate in austin, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected