Top 7 Hotel front desk clerk Jobs in Austin Tx

Front Desk Agent | Hotel Indigo Austin | Holiday Inn Express Downtown Austin
Hotel Indigo and Holiday Inn Express Downtown Austin —Austin, TX
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
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Hotel Front Desk Clerk
Hampton by Hilton —Austin, TX
- $15.50 - $16.00 an hour
- Weekends as needed
- In-person
- Entry level
- Resort
- Health insurance
- Paid time off
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10d
Hotel Front Desk Clerk
Holiday Inn Express and Suites —Cedar Park, TX
- $14.50 - $15.75 an hour
- Part-time
- Bilingual
- Computer literacy
- Hotel
- Employee assistance program
- Employee discount
Quick Apply
14d
Front Desk Clerk
Aloft Austin Round Rock —Round Rock, TX
- Overtime
- Writing skills
- Office
- Hotel
- Paid holidays
- Health insurance
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Front Desk Agent
Holiday Inn Express and Suites Austin North Central —Austin, TX
- $16 - $19 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Inventory management
- Employee discount
- Flexible schedule
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13d
Night Auditor
The Loren at Lady Bird Lake —Austin, TX
- $22 an hour
- Full-time
- Writing skills
- English
- Hotel
- Paid parental leave
- AD&D insurance
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3d

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Front Desk Agent | Hotel Indigo Austin | Holiday Inn Express Downtown Austin
Hotel Indigo and Holiday Inn Express Downtown Austin —Austin, TX
The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service while managing check-ins, check-outs,…
Quick Apply
Front Desk Clerk
Aloft Austin Round Rock —Round Rock, TX
Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures. Ability to maintain customer focus.
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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
Springhill Suites Columbus Easton —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
$16.50 an hour
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Hotel Front Desk Clerk - Full Time
Springhill Suites by Marriott Columbus Easton Area —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
From $16.50 an hour
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hotel front desk clerk jobs near austin tx

Front Desk Agent | Hotel Indigo Austin | Holiday Inn Express Downtown Austin

Hotel Indigo and Holiday Inn Express Downtown Austin
Austin, TX

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Job Details

Benefits

401(k) matching
Employee discount

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Property management systems (PMS)
Computer skills

Full Job Description

The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking a highly organized, guest focused, and detail oriented Front Desk Agent. The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service while managing check-ins, check-outs, reservations, and guest inquiries. This role requires strong communication skills, attention to detail, and the ability to maintain a welcoming and professional environment.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Located in the heart of downtown Austin and just a few minutes away from University of Texas, the Hotel Indigo/Holiday Inn Express and Suites Complex is looking for our next great team member to join us on our Front Office team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members. Discounts at IHG brand properties worldwide

Key Responsibilities:

Greet guests and visitors in a friendly, professional manner.
Check guests in and out efficiently while following company procedures.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and guest inquiries promptly.
Process payments and maintain accurate billing records.
Provide information about hotel services, amenities, local attractions, and transportation options.
Resolve guest concerns and complaints professionally and escalate issues when necessary.
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
Maintain accurate guest records and update reservation systems.
Follow security, safety, and confidentiality procedures.
Assist with administrative and clerical tasks as assigned.

Required Qualifications:

High school diploma or equivalent.
Previous customer service, hospitality, or front desk experience preferred.
Strong verbal and written communication skills.
Basic computer proficiency and familiarity with reservation or property management systems.
Excellent organizational and multitasking abilities.
Ability to work flexible schedules, including evenings, weekends, and holidays.
Professional appearance and positive attitude.

Preferred Qualifications:

Opera PMS experience strongly preferred.
IHG experience is a plus but not required.
Experience working in a full-service hotel environment.
Knowledge of banquet operations, event planning, and group billing procedures.

Physical Requirements

Ability to stand for extended periods.
Occasional lifting of luggage or office supplies (up to 25 pounds).
Ability to work in a fast-paced environment.

Schedule & Availability:

This is an hourly position.
Must be flexible to work occasional evenings, weekends, and holidays as business demands require.
Availability may vary based on operational requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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hotel front desk clerk jobs in austin tx

Front Desk Agent | Hotel Indigo Austin | Holiday Inn Express Downtown Austin

Hotel Front Desk Clerk

Hotel Front Desk Clerk

Front Desk Clerk

Front Desk Agent

Night Auditor

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