Top 3 Hotel operations manager Jobs in Austin Tx

Operations Manager - Hotel
Homewood Suites by Hilton Austin Downtown —Austin, TX
- Mid-level
- Hotel
- Training & development
Quick Apply
Assistant Banquet Event Operations Manager
Marriott International, Inc —Austin, TX
- $25.96 - $34.62 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
2d
Event Operations Manager
White Lodging Services Corporation —Austin, TX
- Sales
- Mid-level
- Hotel
- Paid parental leave
- Health insurance
Quick Apply

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Operations Manager - Hotel

Homewood Suites by Hilton Austin Downtown
Austin, TX

Quick Apply

Job Details

Qualifications

Customer communication
General management

Full Job Description

The Operations Manager is a key member of the hotel leadership team and plays an active role in the overall operation and success of the hotel. This position supports the General Manager in overseeing daily hotel operations including Front Desk, Housekeeping, Maintenance, Food & Beverage/Breakfast operations, guest service, and overall building and asset management.

The ideal candidate is a hands-on hotel leader who thrives in a fast-paced environment, leads by example, and is passionate about both guest experience and team development. This role is designed for an experienced hotel professional looking to expand their operational leadership experience and grow toward senior hotel management.

ESSENTIAL FUNCTIONS

Assist in the overall day-to-day management of hotel operations to ensure exceptional guest service, operational efficiency, and brand standards compliance

Provide leadership, coaching, accountability, and operational support to Front Desk, Housekeeping, Maintenance, and Food & Beverage/Breakfast teams

Support recruitment, training, scheduling, performance management, and development of hotel team members

Act as Manager-on-Duty as needed and confidently lead hotel operations in the absence of senior leadership

Monitor and maintain high standards of guest service, cleanliness, product quality, and overall hotel presentation

Conduct routine inspections of guest rooms, public areas, back-of-house spaces, and hotel grounds to ensure quality and asset preservation

Assist with service recovery and guest issue resolution in a timely, professional, and guest-focused manner

Support labor management, productivity goals, inventory controls, and operational cost awareness

Assist in maintaining building operations and coordinating with maintenance on preventative maintenance and property needs

Ensure compliance with Hilton brand standards, safety procedures, and company policies

Utilize hotel systems and reporting tools to support daily operations and business needs

QUALIFICATIONS

Previous hotel leadership experience required

Hilton experience strongly preferred

PEP PMS experience required or strongly preferred

M3 accounting system experience preferred

Strong operational knowledge across multiple hotel departments

Excellent leadership, communication, problem-solving, and organizational skills

Ability to lead in a hands-on, fast-paced hotel environment

Experience

Required

2 year(s): Hotel Front Desk

Preferred

M3/Accounting
2 year(s): Hilton/PEP

Skills

Preferred

Accounting
Multitasking
Dependability
Customer Service
Hotel operations, policies and procedures

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Peer Recognition: Inspired to perform well by the praise of coworkers
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

hotel operations manager jobs in austin tx

Operations Manager - Hotel

Assistant Banquet Event Operations Manager

Event Operations Manager

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