Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states. Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers.
To learn more, visit vestwell.com
Who Are We Looking For?
At Vestwell, our people make all the difference. As we continue to scale our Government State Savings business, we are looking to add a Senior Associate to our billing team within the Finance department. As a Sr. Finance Associate on the Billing Team, you will play a critical role in ensuring smooth and accurate billing operations for our state agency partners and external program participants. You will be responsible for managing customer profiles, preparing invoices and revenue calculation packages, and monitoring accounts receivable to support the financial health of the business. Your role will involve frequent interaction with state agency partners, internal teams, and cross-functional stakeholders to resolve issues and facilitate timely payments. You will also contribute to financial reporting, reconciliation tasks, and process improvement — with the opportunity to participate in system implementations that optimize billing software and operational efficiency.
What Will You Be Doing?
As a Senior Finance Associate, you will serve as a strategic individual contributor responsible for end-to-end billing operations, collections, and revenue reconciliation within the Government State Savings business. This role requires independent judgment, attention to detail, and ownership of processes to ensure accurate and timely invoicing, cash collection, and internal reporting. You will act as a key partner to internal stakeholders and external state agency clients, helping to maintain financial accuracy and operational efficiency.
Day-to-Day, You May Also Be Expected To:
Billing Operations
- Review state agency and partner contracts; create and maintain customer profiles; manage new program subscriptions; and prepare invoices and revenue calculation packages for monthly and quarterly billing cycles.
- Process invoices and payments to state agencies in accordance with contractual terms and internal approval workflows.
- Maintain up-to-date reference documentation for all client contracts and fee schedules, updating as agreements are executed or amended.
- Collect proper approvals for revenue calculation packages prior to submission.
Revenue & Account Reconciliation
- Reconcile billing-related balance sheet accounts, including deferred revenue and accounts receivable, ensuring accuracy and completeness.
- Reconcile bank accounts on a daily and/or weekly basis throughout the month.
- Compare periodic reporting to the P&L and identify and document variances.
- Track and reconcile invoices from external partners against expenses accrued; identify and process necessary adjustments.
Collections Management
- Own the end-to-end collections process, monitoring overdue invoices, resolving disputes, and escalating issues as necessary to optimize cash flow.
- Respond promptly to internal and external inquiries regarding payment status.
- Process and record payments; resolve returned or failed payments with appropriate follow-up.
Internal & Cross-Functional Collaboration
- Serve as the key Billing department point of contact for internal teams — including Operations, Compliance, FP&A, and Legal — and for external state agency partners.
- Coordinate internal responses to partner and state agency inquiries, closing the loop with clear and timely communication.
- Support cross-functional workflows related to new program launches, contract changes, and operational updates affecting billing.
Financial Analysis & Reporting
- Compile reports required for monthly and quarterly revenue and cost of revenue calculations.
- Utilize billing and accounting system data to perform ad hoc analyses, support internal and external reporting needs, and inform operational improvements.
- Collect and organize documentation required for external auditors; support audit readiness by maintaining current and well-documented records.
Month-End & Quarter-End Close
- Participate in month-end, quarter-end, and year-end close processes, ensuring accurate revenue recognition and accounting compliance.
- Prepare and post journal entries related to billing activity; assist with reconciliations and variance analysis.
- Support financial reporting requirements related to government savings programs.
System & Process Improvements
- Assist in implementing new billing software and system enhancements to streamline operations and improve efficiency.
- Identify opportunities to automate and improve reconciliation workflows, approval processes, and documentation practices as the team scales.
Independent Judgment & Decision-Making
- Exercise discretion in resolving billing discrepancies, determining escalation needs, and recommending process improvements.
- Take ownership of your work and proactively surface issues, risks, and opportunities to the Senior Manager.
Requirements
The Necessities
- Bachelor's degree in Finance, Accounting, or a related field.
- 3-5 years of experience in billing, accounts receivable, or finance operations.
- Proficiency in Excel; experience with billing software and accounting systems is a plus.
- Strong organizational and problem-solving skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Attention to detail and commitment to accuracy.
The Extras
- Experience in a fintech, financial services, or similarly regulated industry preferred.
- Familiarity with government or state-administered programs (529 plans, auto-IRA, or similar) a plus.
This role will be based in the Austin, TX office, and will be part of Vestwell's hybrid in-office operation.
The expected base salary range for this position is $75K - $90K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
OUR BENEFITS
We're an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan.
OUR PROCESS
Our interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises.
For your awareness you will only receive correspondence from [email protected] any other domain not ending in Vestwell.com is not our Recruitment team.
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