Top 13 Senior patient services representative Jobs in Austin Tx

Patient Services Specialist 3 - Primary Care
Baylor Scott & White Health —Bee Cave, TX
- Monday to Friday
- Primary Care
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Patient Care Coordinator
Early Medical —Austin, TX
- $85,000 - $90,000 a year
- Remote
- 5 years
- Medical office experience
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Senior Patient Services Coordinator (Neurology)
Covenant Management Systems, L.P. —Austin, TX
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
4d
Member Services Advocate
SCAN Health Plan —Austin, TX
- $20.00 - $21.50 an hour
- Full-time
- Remote
- Background check
- Word processing
- HIPAA
- Wellness program
- Paid holidays
Quick Apply
Senior Business Office Patient Call Coordinator (OB/GYN)
Covenant Management Systems, L.P. —Austin, TX
- Call employer
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
11d
Senior Business Office Patient Call Coordinator (ENT)
Covenant Management Systems, L.P. —Austin, TX
- Call employer
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
3d
Client Care Coordinator
Sensi.AI —Austin, TX
- Call employer
- Hybrid work
- Adults
- Home Health
- Older adults
- Dental insurance
Quick Apply
Medical Administrative Clerk, Senior
CommUnityCare Health Centers —Austin, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Urgent Care
8d
Home Health Scheduler
St. David's Healthcare at Home —Austin, TX
- Full-time
- Home Health
- Older adults
- Reliable transportation
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Advanced Imaging Coordinator
Covenant Management Systems, L.P. —Austin, TX
- OSHA
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Administrative Care Technician
St. David's Medical Center —Austin, TX
- Full-time
- Surgery
- 1 year
- No travel
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Texas Oncology —Austin, TX
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Patient Care Coordinator
Early Medical —Austin, TX
Ensure flawless follow-through on clinical directives – You'll own the operational execution of patient care plans, coordinating next steps from initiation…
$85,000 - $90,000 a year
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Healthcare Scheduler, In-Home Care
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Patient Services Specialist 3 - Primary Care

Baylor Scott & White Health -
Bee Cave, TX

Apply Now

Job Details

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Working Conditions:

Orientation will be conducted remotely. Training will be conducted onsite.

Work Location:

Scott & White Clinic – Primary Care - 16018 West South Highway 71, Bee Cave, TX 78738

Working Hours:

Monday to Friday: 7:00 AM to 4:00 PM

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Patient Services Specialist 3 offers advanced administrative support in a physician's office, clinic, or other area. This role ensures high-quality, patient-centered care. This senior position handles complex tasks and escalations. It assists the supervisor in training staff and serves as a backup supervisor when needed.

Essential Functions of the Role

Assists in the hiring process and serves as a peer interviewer.
Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.
Serves as a professional in handling more complex tasks and responding to escalated issues.
Participates in process improvements initiatives. Facilitates or guides team meetings. Attends huddles, tracks metrics and maintains huddle boards.
Mentors and trains staff in processes and procedures.
Provides training on applications, website and other resource access.
Monitors team members' participation to ensure the training provided is being utilized and if any additional training is needed.
Serves as backup to the supervisor when absent, as required. Assists the supervisor in managing schedules, assigning tasks, and following up on work results.
Monitors and arranges for facility and equipment maintenance and repairs, as needed and in conjunction with the Manager or Supervisor.
Performs quality assurance audits.
Orders supplies as requested.

Key Success Factors

Excellent listening, interpersonal, and communication skills, both oral and written. Professional, pleasant, and respectful telephone etiquette. Ability to adapt communication style for different audiences.
Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Knowledge of patient registration procedures and documentation.
Knowledge of medical insurance claims procedures and documentation. Needs to have thorough understanding of the Out of Network process.
Skilled in the use of personal computers and related software applications.
Skilled in preparing and maintaining patient records.
Ability to examine unpaid third-party claims and delinquent accounts to establish appropriate follow-up actions to ensure payment.
Ability to mentor and train staff.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - H.S. Diploma/GED Equivalent
EXPERIENCE - 2 Years of Experience

Apply Now

Refine Your Search

senior patient services representative jobs in austin tx

Patient Services Specialist 3 - Primary Care

Patient Care Coordinator

Senior Patient Services Coordinator (Neurology)

Member Services Advocate

Senior Business Office Patient Call Coordinator (OB/GYN)

Senior Business Office Patient Call Coordinator (ENT)

Client Care Coordinator

Medical Administrative Clerk, Senior

Home Health Scheduler

Senior Advanced Imaging Coordinator

Administrative Care Technician

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for senior patient services representative in austin tx

Explore jobs in more locations

About Us

Benefits

Job Summary

Essential Functions of the Role

Key Success Factors

Belonging Statement

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