Top 19 Technical support analyst Jobs in Austin Tx

Senior Tech Support Analyst
recruitAbility —Austin, TX
- $90,000 - $120,000 a year
- Full-time
- Remote
- Windows
- Senior level
Application Support Analyst
Q2ebanking —Austin, TX
- Overtime
- No experience needed
- English
- Mid-level
- Paid parental leave
- Health insurance
Jr IT Analyst (part-time)
Osano —Austin, TX
- Part-time
- Remote
- Google Workspace
- Communication skills
- Python
- Paid parental leave
- Health insurance
13d
Senior Technical Analyst
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Mid-level
- Analysis skills
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Production Support Analyst
Netgate —Austin, TX
- $65,000 - $78,000 a year
- Weekends as needed
- Azure
- Mid-level
- AWS
IT Support Analyst
White Lodging Services Corporation —Austin, TX
- Mid-level
- Microsoft Office
- Analysis skills
Quick Apply
Support Analyst
Abrigo —Austin, TX
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
12h
IT Systems Analyst
Brohn Homes —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
IT Service Desk Analyst
UFCU —Austin, TX
- Overtime
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
Service Desk Tech Analyst I
University of Texas at Austin —Austin, TX
- From $42,446 a year
- Urgently hiring
- Office
- Windows
- University
- Retirement plan
13d
IT Systems Analyst
Clayton Careers —Austin, TX
- Weekends as needed
- Up to 50% travel
- Construction site
- Mid-level
Service Desk Tech Analyst III
University of Texas at Austin —Austin, TX
- From $62,484 a year
- Urgently hiring
- 5 years
- HIPAA
- Office
- Retirement plan
13d
Senior Technical Support Analyst (Tier 3)
GCS Technologies —Austin, TX
- $85,000 - $125,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Windows
- AD&D insurance
- Disability insurance
Quick Apply
IOC On Site Analyst
NTT DATA —Austin, TX
- 8 hour shift
- Mid-level
- Office
- Windows

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IDR, Inc. —Austin, TX
Analyze complex data and IT applications to develop workable solutions. Ability to develop creative solutions for complex problems and communicate effectively.
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Application Support Analyst
Q2ebanking —Austin, TX
Provide first-line telephone technical support for Q2 Solution. Use available tools, procedures, and documentation to resolve technical problems.

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IT Support Analyst
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A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
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technical support analyst jobs near austin tx

Senior Tech Support Analyst

recruitAbility -
Austin, TX

Apply Now

Job Details

Full-time
$90,000 - $120,000 a year

Qualifications

Endpoint Security
Server backup and recovery
Windows
Email configuration (technical support)
Disaster recovery implementation
Productivity software support
Remote access management
Remote access software
Desktop applications
Server virtualization
macOS administration
Data backup
macOS
UEM
Network security appliance implementation
Productivity software
Windows Server administration
Network infrastructure management
Query management
Automation tools
Shell Scripting

Full Job Description

Our client is an Austin-based managed IT services and cybersecurity company and a trusted Microsoft partner. They deliver modern workplace, security, and cloud solutions to a diverse portfolio of clients across industries. They work closely with customers' IT teams, offering expert guidance, hands-on management, and proactive support across their Microsoft environments.

As they continue to grow, they are looking for a Senior Technical Support Analyst to join their team in the Austin, Texas area. This is a fully remote position, but we're looking for local talent who are available to collaborate and meet with the team and customers in Austin when needed, and to help build a strong culture.

What YOU get to DO at this award-winning company:

Microsoft Azure and Microsoft 365 administration across customer environments.
Provide remote technical support to customers for a wide range of technical issues.
Provide on-site technical support to customers as needed.
Participate in an after-hours support escalation rotation, with availability for scheduled implementation and deployment tasks outside of standard business hours.
Track time and provide detailed troubleshooting notes in real time within the ticketing system.

What you NEED to SUCCEED in this challenging role:

- Microsoft & Endpoint Technologies
- Microsoft 365 administration, including Exchange, Intune, Defender, and Entra ID.
- Windows Server and Windows Desktop operating systems (all supported versions).
- macOS administration and familiarity with Apple Business Manager.
- Common desktop applications, including Microsoft Office and related productivity tools.
Networking & Connectivity
- Core networking concepts, including routing, switching, and firewall administration.
- Advanced networking experience with vendors and platforms such as Meraki, Fortinet, SonicWall, Cisco, and Dell.
- Network services and fundamentals, including DNS, NAT, and related technologies
- Secure connectivity solutions, including site-to-site VPNs, point-to-site VPNs, and Global Secure Access.
Infrastructure & Virtualization
- Virtualization technologies, such as VMware vSphere and Microsoft Hyper-V.
- Server backup and disaster recovery solutions, such as Datto, Veeam, and
- AppAssure / Rapid Recovery.
- Automation & Scripting
- Basic scripting and query experience, including PowerShell and KQL.

What is in it for YOU?

Compensation: $90,000 – $120,000 annually, commensurate with experience.
Comprehensive benefits package.
Professional growth and certification support.
Opportunities to work across a broad range of technologies and client environments.

Apply Now

Refine Your Search

technical support analyst jobs in austin tx

Senior Tech Support Analyst

Application Support Analyst

Jr IT Analyst (part-time)

Senior Technical Analyst

Production Support Analyst

IT Support Analyst

Support Analyst

IT Systems Analyst

IT Service Desk Analyst

Service Desk Tech Analyst I

IT Systems Analyst

Service Desk Tech Analyst III

Senior Technical Support Analyst (Tier 3)

IOC On Site Analyst

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