Top 23 technical support manager Jobs in austin tx

Oracle EBS Technofunctional Lead - 00069017751
Cognizant —Leander, TX
- $83,250 - $112,500 a year
- Full-time
- Hybrid work
- Inventory management
- Senior level
- Communication skills
- Employee stock purchase plan
- Paid holidays
3h
Senior Manager Customer Support
DeepL —Austin, TX
- $153,000 - $180,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Flexible schedule
Program Manager/Training Lead
Contact Government Services, LLC —Austin, TX
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Training Manager, WMS
DSV —Austin, TX
- $90,000 - $110,000 a year
- Email
- Spanish
- Computer literacy
- Writing skills
Technical Account Manager - FedRAMP
Cisco Systems —Austin, TX
- $128,100 - $241,700 a year
- Full-time
- Remote
- Computer science
- 6 years
- Computer Science
- Paid parental leave
- Paid holidays
Technical Operations Manager
Roku —Austin, TX
- Weekends as needed
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Support Team (Helpdesk) Lead
SquareDomain —Austin, TX
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
Customer Service Account Manager
Parker Hannifin Corporation —Austin, TX
- $25 - $26 an hour
- Full-time
- Pass drug screening
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Lead Field Technician - REMOTE
Connection —Austin, TX
- $36.78 - $47.08 an hour
- Full-time
- Schematics
- Windows
- Driver's License
- Paid time off
Senior Manager, Technical Services Engineering
MongoDB —Austin, TX
- $140,000 - $275,000 a year
- Hybrid work
- Office
- Presentation skills
- Recruiting
- Parental leave
System Debug Engineer Manager, Cloud AI Infrastructure
Google —Austin, TX
- $192,000 - $278,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- Paid holidays
- Disability insurance
Frontline Support Lead engineer / TPM
Capgemini —Austin, TX
- $68,911 - $161,544 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Disability insurance
Junior IT Services Manager
DOOTA INDUSTRIAL AMERICA LLC —Austin, TX
- Night shift
- Writing skills
- 3 years
- Java
Quick Apply
5d
Technical Support Representative IV - Team Lead
Facility Solutions Group, Inc. —Round Rock, TX
- Full-time
- Google Workspace
- Research
- Mid-level
Customer Success Lead
Saronic Technologies —Austin, TX
- Overtime
- Mid-level
- Office
- Continuous improvement
- Paid parental leave
- Paid holidays
Quick Apply
Production Support Manager (Contract)
ePayPolicy —Austin, TX
- Full-time
- Hybrid work
- Office
- Team management
- JavaScript
- Disability insurance
- 401(k)
14d
Lead - End-User Technologies
SonarSource —Austin, TX
- Full-time
- Background check
- 5 years
- Windows
Onshore Oracle Field Service Lead
Deloitte —Austin, TX
- $125,000 - $155,000 a year
- Full-time
- Oracle
- Computer Science
- 3 years
Trading Systems Support Lead
All Options —Austin, TX
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Partner Enablement Manager
Dialpad —Austin, TX
- Office
- Bachelor's degree
- Continuous improvement

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technical support manager jobs near austin tx

Oracle EBS Technofunctional Lead - 00069017751

Cognizant -
Leander, TX

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Job Details

Full-time
$83,250 - $112,500 a year
3 hours ago

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
On-site technical support
Order management system
Incident management
Inventory management
Enterprise software support
Managing clients in a customer support role
Incident management operations support
Automated procurement systems
Customer engagement
Application Maintenance
Purchasing management systems (technically supported)
PL/SQL
Production troubleshooting
Oracle Enterprise Resource Planning (ERP)
Stakeholder management
Database software proficiency

Full Job Description

About the role
The Techno-Functional Lead will support Oracle EBS applications for a key client engagement with Regeneron. This role requires working closely with the client team onsite in Sleepy Hollow, NY, managing production support, enhancements, and ensuring seamless coordination between onshore and offshore teams to maintain business-critical applications.
In this role you will
Support Oracle EBS applications as part of the Run & Maintain team
Triage and resolve production incidents, ensuring minimal business disruption
Work on enhancements and system improvements aligned to business needs
Act as the primary interface with client stakeholders for support and issue tracking
Collaborate with offshore teams to ensure timely delivery and resolution of issues
Provide functional and technical support across procurement-related modules
Drive continuous improvement in support processes and system performance
Work Model: Onsite – Sleepy Hollow, NY
What you need to have to be considered
Strong techno-functional experience in Oracle EBS Procurement modules
Must-have module expertise: Purchasing, iProcurement, Inventory, Order Management
Good-to-have exposure: Accounts Payable (AP) / Payables
Technical skills in PL/SQL, Forms, Reports, and Workflows
Experience in production support, incident management, and enhancements
Proven ability to work with offshore teams in a distributed model
Excellent communication and customer-facing skills
Strong problem-solving abilities and ability to work in a fast-paced environment
These will help you stand out
Prior experience in onsite lead roles for client-facing engagements
Strong stakeholder management and coordination skills
Ability to drive improvements in support and delivery processes
Collaborative mindset and team-oriented approach

Salary and Other Compensation:
The annual salary for this position is between $83,250 – $112,500 , depending on experience and qualifications.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to plan terms.

Benefits:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan with contributions
Long-term/Short-term Disability
Employee Stock Purchase Plan
CogWW901
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Apply Now

Refine Your Search

technical support manager jobs in austin tx

Oracle EBS Technofunctional Lead - 00069017751

Senior Manager Customer Support

Program Manager/Training Lead

Training Manager, WMS

Technical Account Manager - FedRAMP

Technical Operations Manager

Support Team (Helpdesk) Lead

Customer Service Account Manager

Lead Field Technician - REMOTE

Senior Manager, Technical Services Engineering

System Debug Engineer Manager, Cloud AI Infrastructure

Frontline Support Lead engineer / TPM

Junior IT Services Manager

Technical Support Representative IV - Team Lead

Customer Success Lead

Production Support Manager (Contract)

Lead - End-User Technologies

Onshore Oracle Field Service Lead

Trading Systems Support Lead

Partner Enablement Manager

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