Top 382 Member services representative Jobs in Austintown, Oh

Day Member Services
Planet Fitness - TG3E/CM3 —Austintown, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Patient Service Representative
Akron Children's Hospital —Austintown, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
MEMBER SOLUTIONS SPECIALIST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Research
- Mid-level
- Office
- Loan repayment program
Field Service Technician (ATM) 4617
Nautilus Hyosung America Inc —Youngstown, OH
- $24 an hour
- Extended hours
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Flexible schedule
Quick Apply
SPECIALTY ACCOUNT COORDINATOR
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Writing skills
- Research
- Mid-level
Emergency Medical Technician - Basic
Physicians Ambulance Service, Inc. —Warren, OH
- $19 - $28 an hour
- Part-time
- Spanish
- CPR Certification
- Clean driving record
- Wellness program
- Health savings account
Quick Apply
8d
Speech and Language Pathologist
Easterseals of Northeast Ohio —Youngstown, OH
- $30 - $40 an hour
- Full-time
- Writing skills
- Adults
- Outpatient experience
- Health savings account
- Paid holidays
Quick Apply
1d
HSSE Technician
Vallourec Star —Youngstown, OH
- Microsoft Outlook
- 5 years
- Bachelor of Science
- Profit sharing
- Paid parental leave
Quick Apply
DIRECTOR OF COMMERCIAL CREDIT
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Retail Associate - Events & Promotions
Home Genius Exteriors West —Alliance, OH
- $50,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
SENIOR RISK MANAGEMENT ANALYST
810 SEVEN SEVENTEEN CREDIT UNION INC —Warren, OH
- Microsoft Excel
- Writing skills
- Data analysis skills
Home Coordinator Supervisor
BUCKEYE RESIDENTIAL SOLUTIONS —Ravenna, OH
- $19 - $20 an hour
- Weekends as needed
- Background check
- HIPAA
- Mid-level
- Paid training
- Health insurance
Quick Apply
Hospice Registered Nurse, RN - Full Time
Gentiva —Youngstown, OH
- $64,305 - $80,400 a year
- Full-time
- CPR Certification
- Nursing
- Medication administration
Quick Apply
Utility Pole Assessment Foreman - OH
Osmose Utilities Services —Ohio
- $24.50 - $32.00 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Dining Services Aide - Shenango on the Green
Presbyterian SeniorCare —New Wilmington, PA
- From $15.52 an hour
- Part-time
- No experience needed
- Older adults
- Entry level
- Free parking
- Disability insurance
Quick Apply
Registered Nurse (RN) – Team Lead - Emergency Department (ED) – St. Elizabeth Youngstown Hospital
Mercy Health —Youngstown, OH
- Overtime
- Nursing
- RN License
- PALS Certification
- Health savings account
- Disability insurance
Sales Representative - No Experience Required
WHITTINGHAM —New Castle, PA
- $70,000 - $85,000 a year
- Full-time
- Background check
- No experience needed
- Business development
- Opportunities for advancement
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Sales
- Computer literacy
- Office
- 401(k)
- Paid time off
Quick Apply
MEMBER SERVICE REPRESENTATIVE
810 SEVEN SEVENTEEN CREDIT UNION INC —Vienna, OH
- Office
- Windows
- High school diploma or GED

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Day Member Services

Planet Fitness - TG3E/CM3
Austintown, OH

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Job Details

Part-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Cleaning and sanitation procedure implementation
First aid and CPR

Full Job Description

PLANET FITNESS

MEMBER SERVICES REPRESENTATIVE

SUMMARY DESCRIPTION

The Member Services Representative (MSR) is the first point of contact for members and guests. This position is responsible for providing exceptional customer service, handling membership inquiries and transactions, and helping to maintain a clean, comfortable, and friendly “Judgement Free Zone®” environment.

This role is key to ensuring a positive member experience through friendly and professional interactions, prompt support, and a strong understanding of club culture, policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

Greet members, prospective members and guests in a friendly, and professional manner.
Create a positive club experience by providing outstanding customer service.
Respond to member questions and concerns promptly and courteously.
Assist members with account inquiries, changes, and billing questions.

Sales & Membership Support

Provide information about Planet Fitness memberships and amenities.
Assist potential members with tours and sign-ups.
Promote and explain current membership specials and upgrades (e.g., Black Card).
Meet or exceed membership and customer service goals.

Front Desk Operations

Check members into the system using club’s POS system
Answer phones professionally and efficiently
Process new memberships, cancellations and payments accurately.
Follow opening and closing procedures as assigned.
Respond promptly and professionally to members’ questions and concerns and inform Assistant Manager or General Manager if any issues arise.

Cleanliness & Maintenance

Maintain cleanliness and neatness of the club by performing assigned cleaning duties throughout the shift.
Help maintain the cleanliness of the facility, including restrooms, locker rooms, and workout areas.
Ensure weights are returned to appropriate rack area
Regularly walk the floor to ensure the club remains clean, organized, and safe.
Refill cleaning stations and supplies as needed.

Required:

Must be 18 year of age or older
Ability to work onsite, this is not a remote position.
Upbeat, professional and positive attitude and strong work ethic
Reliable, punctual and dependable
Professional, respectful, and solutions-oriented in member and employee interactions
Commitment to cleanliness and creating a positive member experience
Ability to learn and apply company cleaning practices, policies, and procedures.
Ability to read and follow verbal and written instructions
Obtain and maintain CPR/AED Certification within required timeframes.
Obtain Tanning Certification within company required timeframes.
MSRs must submit to a National Sex Offender Registry search
All Utah locations must participate in E-Verify
This position requires employee to work on-site

Preferred:

High school diploma or equivalent preferred
Prior experience working in a club fitness setting
Basic understanding of cleaning chemicals and safety standards

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Environment: Indoor environment; exposure to noise, dust, cleaning chemicals and gym equipment.

Physical: This role requires prolonged periods of standing and walking. Frequent stooping, bending, kneeling, climbing, reaching, twisting, repetitive hand movement and lifting (up to 50 lbs.) may be required. The candidate must be able to perform CPR and operate equipment as needed, to operate assigned equipment and vehicles; and to verbally communicate in person or on the phone to exchange information.

Vision and Hearing: Normal vision and hearing, with or without correction.

The conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable ADA accommodation may be made to enable individuals with disabilities to perform these essential functions

Why you should join Planet Fitness?

Contribute to changing people’s lives every day by helping us create a healthier Planet!
Work alongside an amazing group of talented, dynamic professionals!

Want more reasons?

Medical, Dental, Vision Insurance
PTO – Paid Time Off
Free Black Card Membership
401(K) and Roth Retirement Savings Plans
Healthcare and Dependent Care Flexible Spending Accounts
STD, LTD, Term Life Insurance and other benefits

We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Note: We participate in E-Verify for all Utah locations.
E-Verify Participation Poster: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
E-Verify Right to Work Poster: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf

Apply Now

Refine Your Search

member services representative jobs in austintown, oh

Day Member Services

Patient Service Representative

MEMBER SOLUTIONS SPECIALIST

Field Service Technician (ATM) 4617

SPECIALTY ACCOUNT COORDINATOR

Emergency Medical Technician - Basic

Speech and Language Pathologist

HSSE Technician

DIRECTOR OF COMMERCIAL CREDIT

Retail Associate - Events & Promotions

SENIOR RISK MANAGEMENT ANALYST

Home Coordinator Supervisor

Hospice Registered Nurse, RN - Full Time

Utility Pole Assessment Foreman - OH

Dining Services Aide - Shenango on the Green

Registered Nurse (RN) – Team Lead - Emergency Department (ED) – St. Elizabeth Youngstown Hospital

Sales Representative - No Experience Required

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

MEMBER SERVICE REPRESENTATIVE

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