Assistant Hospitality Manager
Colorado Mountain Resort Community | LAZ Hospitality
Leadership Opportunity | Hospitality Career Growth | Mountain Lifestyle
Work Where Others Vacation
Imagine building your hospitality leadership career in the heart of the Colorado Rocky Mountains. At LAZ Hospitality, you'll work alongside luxury hotels and resort partners, lead exceptional teams, and help create memorable guest experiences in one of the most sought-after destinations in the country.
Whether you're an experienced hospitality leader looking for your next challenge or a valet operations professional ready to take the next step into management, this is an opportunity to join a growing national organization that invests heavily in its people, culture, and career development.
About LAZ Hospitality
LAZ Hospitality is a specialized division within LAZ Parking focused exclusively on hotel and resort partnerships. Our success is built on exceptional service, strong client relationships, operational excellence, and the development of our people.
We believe in promoting from within, creating opportunities for growth, and developing leaders who inspire teams and deliver unforgettable guest experiences.
Why Join LAZ?
✅ Competitive salary
✅ Work in a premier Colorado mountain community
✅ Leadership opportunity with a nationally recognized hospitality organization
✅ Career advancement and professional development
✅ Collaborative culture focused on teamwork and recognition
✅ Make a direct impact on guest experience and team success
✅ Paid training and leadership development
✅ PayActiv – Access your earned wages before payday
✅ Medical, Dental, Vision, PTO, and 401(k)
✅ Employee Assistance Program (EAP)
✅ Health Coaching and Wellness Resources
✅ Free Company Uniforms
Availability
This position supports a 24/7 hospitality operation. Schedule flexibility is required, including weekends, holidays, mornings, evenings, and peak resort seasons.
The Spirit of the Position
As the Assistant Hospitality Manager, you will help lead a high-performing hospitality team while supporting daily operations, guest satisfaction, employee development, safety initiatives, and financial performance. You will partner closely with the Operations Manager to ensure the valet operation consistently delivers exceptional service while maintaining operational excellence.
What You'll Do
Leadership & Team Development
- Hire, train, coach, and develop valet team members and Shift Leads
- Lead daily pre-shift meetings and team communications
- Foster a positive, engaging, and accountable team culture
- Identify future leaders and support employee career growth
- Assist with recruiting, onboarding, and retention efforts
- Support safety training and compliance initiatives
Guest & Client Experience
- Create exceptional guest experiences that exceed expectations
- Build and maintain strong relationships with hotel partners and clients
- Monitor service performance and implement improvement initiatives
- Resolve guest concerns professionally and effectively
- Ensure all service standards and contractual obligations are consistently met
Operations & Financial Management
- Support scheduling, staffing, payroll, and labor management
- Assist with budget management, expense control, and revenue optimization
- Monitor operational reporting and audit compliance
- Ensure accurate reporting, claims management, and safety documentation
- Assist with financial reporting and operational analysis
Who You Are
Hospitality Focused
You understand that great service starts with great leadership and enjoy creating memorable guest experiences.
People Leader
You motivate and develop teams through coaching, accountability, and positive leadership.
Operationally Driven
You thrive in fast-paced environments and enjoy balancing guest service, team leadership, and business results.
Problem Solver
You lead through challenges with confidence, urgency, and a "Never Ever Give Up" attitude.
Qualifications
Required
- Prior valet parking experience in a hospitality environment
- Previous supervisory or management experience
- Valid driver's license with a clean driving record
- Experience working in fast-paced, guest-focused operations
- Strong customer service and leadership skills
- Proficiency with Microsoft Office applications including Excel, Word, and PowerPoint
Preferred
- Bachelor's degree or equivalent leadership experience
- Luxury hotel or resort experience
- Multi-site hospitality or valet management experience
- Financial and operational reporting experience
Physical Requirements
This is an active leadership role requiring the ability to:
- Work outdoors in mountain weather conditions including snow, rain, heat, and cold
- Stand, walk, and move throughout the operation for extended periods
- Lift, push, or pull up to 50 pounds
- Bend, stoop, squat, and move frequently throughout the day
- Support valet operations during peak business periods
Benefits
All Employees
- Team Atmosphere
- Growth Opportunities
- PayActiv - Access earned wages before payday
- Paid Training
- Free Company Uniforms
- Employee Assistance Program (EAP)
- Health Coaching Resources
- Smoking Cessation Program
Full-Time Benefits
- Medical, Dental, and Vision Coverage
- 401(k)
- Paid Time Off
- Short-Term Disability
- Long-Term Disability
Part-time employees averaging at least 30 hours per week may become eligible for benefits after six months of employment.
Build Your Hospitality Leadership Career with LAZ
If you're passionate about hospitality, leadership, and delivering exceptional guest experiences in one of Colorado's most beautiful mountain destinations, we'd love to hear from you.
Apply today and help lead a team that creates the first and last impression guests remember.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
LAZ Parking participates in E-Verify
