Top 1064 Service dispatcher Jobs in Avon, Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
7d
Customer Service Representative
Ashley Homestore —Avon, MA
- $17 an hour
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick Apply
13d
Service Dispatcher - Stanley Access Technologies - Canton, MA
Allegion —Canton, MA
- Online Application
- Sales
- Word processing
- Mid-level
- Dental insurance
- Tuition reimbursement
Dispatcher
The Brockton Area Transit Authority (BAT) —Brockton, MA
- Mid-level
- Bachelor's degree
- 1 year
Senior Service Dispatcher / Coordinator
Beacon —Stoughton, MA
- $75,000 - $85,000 a year
- Full-time
- Office
- HVAC
- Organizational skills
- Paid holidays
- Dental insurance
Quick Apply
8d
Dispatcher - Final Mile
GEODIS Logistics, LLC —Stoughton, MA
- Part-time
- Writing skills
- Basic math
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
DISPATCHER
Dennis K Burke Inc —Taunton, MA
- $27 - $32 an hour
- 12 hour shift
- Inventory control
- Computer literacy
- Mid-level
HVAC Service Technician
Majic Air, Inc. —Plymouth, MA
- From $35 an hour
- Email
- Clean driving record
- Customer service
- Pass drug screening
- Paid training
- Disability insurance
Quick Apply
7d
HVAC Service and Refrigeration Technician
SIGMA Mechanical Services, LLC —Marshfield, MA
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
1d
HVAC Service Technician
3R Plumbing and Mechanical LLC —Norwell, MA
- $35 - $50 an hour
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Paid training
- Fuel card
Quick Apply
Customer Service Delivery Driver
Ye Olde Pilgrim Washing Well —Plymouth, MA
- $17 - $20 an hour
- Part-time
- Background check
- Clean driving record
- Ability to lift 50 pounds
- Paid training
Quick Apply
13d
Customer Service Specialist
Hotli —Auburndale, MA
- From $20 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- In-person
- Employee discount
Quick Apply
10d
Customer Service - Inside Sales
Southern Glazer’s Beverage Company —Norton, MA
- $22 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
14d
Commercial HVAC Service Technician
CaptiveAire —Boston, MA
- From $70,000 a year
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
Quick Apply
Retail Customer Service Store Specialist - Part Time
Ocean State Job Lot —Medway, MA
- $15.75 an hour
- Part-time
- 18 years or older
- Merchandising
- Basic math
1d
HVAC Service Technician and/or Installer
Alvin Hollis —Massachusetts
- 12 hour shift
- Customer service
- High school diploma or GED
- HVAC
Quick Apply
Marketing Manager; Home Services Appointment Setting & Lead Conversion
United Home Experts, Inc —Ashland, MA
- $100,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
8d
HVAC Technical Service Advisor
Supply New England Inc —Attleboro, MA
- $24 - $28 an hour
- Full-time
- Mid-level
- Residential
- 3 years
Quick Apply
13d
Customer Service Associate / Cashier
Bananas Inc. —Kingston, MA
- From $18 an hour
- Part-time
- In person
- Customer service
- Merchandising
- Basic math
Quick Apply
Part Time Towing Dispatcher - Experienced
Akiki & Sons —Hyde Park, MA
- $20 an hour
- Part-time
- Basic math
- Mid-level
- Organizational skills
- Paid time off
- Vision insurance
Quick Apply

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Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
7 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service dispatcher jobs in avon, ma

Customer Service Manager

Customer Service Representative

Service Dispatcher - Stanley Access Technologies - Canton, MA

Dispatcher

Senior Service Dispatcher / Coordinator

Dispatcher - Final Mile

DISPATCHER

HVAC Service Technician

HVAC Service and Refrigeration Technician

HVAC Service Technician

Customer Service Delivery Driver

Customer Service Specialist

Customer Service - Inside Sales

Commercial HVAC Service Technician

Retail Customer Service Store Specialist - Part Time

HVAC Service Technician and/or Installer

Marketing Manager; Home Services Appointment Setting & Lead Conversion

HVAC Technical Service Advisor

Customer Service Associate / Cashier

Part Time Towing Dispatcher - Experienced

I want to receive the latest job alert for service dispatcher in avon, ma

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