Top 118 Customer service representative Jobs in Avon, Mn

Key Accounts Representative - Print
Marco Technologies —Saint Cloud, MN
- $53,001 - $82,152 a year
- Weekends as needed
- Clean driving record
- Mid-level
- Analysis skills
Customer Service & Order Proofing Specialist
AppealMaker by Bliss Media —Saint Joseph, MN
- Full-time
- Writing skills
- Office
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative - Sartell, MN (Onsite)
Meduit —Sartell, MN
- $17 - $19 an hour
- Monday to Friday
- Background check
- Microsoft Outlook
- Office
- Paid training
- Health savings account
Quick Apply
4d
Customer Service Specialist - II
Starrett Tru-Stone Technologies —Waite Park, MN
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Customer Account Specialist
Northern Metal Products —Saint Cloud, MN
- From $55,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
10d
Customer Service Representative
Copart —Avon, MN
- $18.00 - $20.29 an hour
- Overtime
- Bilingual
- Computer literacy
- Residential
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Customer Success Coordinator
Marco Technologies —Saint Cloud, MN
- $20.30 - $30.50 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Supervisor
Performance Foodservice —Rice, MN
- $60,000 - $65,000 a year
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Customer Service Representative
Border States Industries, Inc. —Saint Cloud, MN
- $23.32 - $32.50 an hour
- Microsoft Excel
- Inventory management
- Computer literacy
- Health savings account
- Paid holidays
Customer Service Representative
Aventiqo —Saint Cloud, MN
- $22 - $23 an hour
- Contract
- In-person
- Entry level
Quick Apply
Inside Sales Representative Support
Graybar Electric Company, Inc. —Saint Cloud, MN
- $21 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Rep
Performance Foodservice —Rice, MN
- $21 - $22 an hour
- Full-time
- High school diploma or GED
- Entry level
Lead, Customer Svc
Performance Foodservice —Rice, MN
- $18 - $33 an hour
- Full-time
- Management
- Word processing
- Mid-level
- Employee stock purchase plan
- Health insurance
11h
Customer Service Representative
Spee-Dee Delivery Service —Saint Cloud, MN
- $18 - $20 an hour
- Full-time
- 18 years or older
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Service Professional
Cetera Financial Group —Saint Cloud, MN
- $20.65 - $25.50 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- 1 year
- Entry level
- Paid parental leave
- Paid holidays
Customer Care Specialist - Call Center
Motor Works Auto —Waite Park, MN
- $19 - $21 an hour
- Full-time
- Hospitality
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Crosstown appliance repair —Richmond, MN
- From $20 an hour
- 8 hour shift
- Customer service
- US work authorization
- In-person
- Paid time off
- Employee discount
Quick Apply
6d
Customer Service Tech Support
VALLEY INDUSTRIES, LLP —Paynesville, MN
- $26.00 - $28.50 an hour
- Office
- Entry level
Quick Apply
Customer Service/Sales
Home Depot —Waite Park, MN
- $16.50 - $19.50 an hour
- Entry level
Pharmacy Customer Service Associate
Walgreens —Waite Park, MN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance

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Key Accounts Representative - Print

Marco Technologies -
Saint Cloud, MN

Apply Now

Job Details

$53,001 - $82,152 a year

Qualifications

Customer records maintenance
Managing customer accounts
Customer communication
Customer relationship building
Customer retention strategy
Customer satisfaction tracking
Driver's License
Customer engagement
Client management
Churn analysis
Cross-functional collaboration
Risk & issue management
Customer growth strategy
Account management
Cross-functional communication

Full Job Description

The Customer Success Manager is responsible for strategically managing client relationships in the Print Division after the contract has been finalized. This role is responsible for ensuring long-term client satisfaction, retention, and value realization throughout the contract lifecycle. Acting as a trusted advisor, the Relationship Manager exercises independent judgment to influence outcomes, assess account health, and shape the overall client experience strategy while partnering cross-functionally to resolve risks and drive alignment.
ESSENTIAL FUNCTIONS

Serve as the lead strategic advisor on client experience and relationship management post-close.
Oversee the development and execution of client engagement and experience strategies throughout the contract lifecycle.
Foster and maintain robust executive-level relationships with primary client stakeholders and decision-makers.
Design and implement tailored engagement initiatives for assigned key accounts.
Manage a strategic book-of-business plan focused on client loyalty, retention, and sustainable growth.
Align engagement strategies with clients' business objectives and evolving requirements.
Monitor, analyze, and interpret client experience metrics and sentiment indicators.
Proactively identify potential risks affecting account health and recommend remediation strategies to leadership.
Escalate systemic or cross-functional challenges and drive resolution strategies.
Act as a strategic liaison between clients and internal teams to ensure alignment of expectations.
Provide comprehensive guidance regarding contract lifecycle stages, milestones, and service delivery standards.
Deliver executive-level insights into best practices, optimization opportunities, and value realization.
Ensure messaging consistency and alignment across all client interactions.
Assess factors influencing renewal risk and retention likelihood.
Supply strategic relationship insights to Renewals and Sales teams without engaging in transactional processes.
Support seamless client engagement continuity during renewal discussions.
Track key account health indicators and distill findings into actionable recommendations.
Advise on strategies to mitigate churn risk and surface upsell or expansion opportunities.
Prepare executive-level reports on client experience trends and account performance.
Draft client-facing communications and executive summaries to support informed decision-making.
Maintain accurate and up-to-date CRM documentation to enhance visibility and forecasting.
Remain compliant with Marco policies and procedures as outlined in the employee handbook.
Participate in all required company and departmental meetings.
Perform additional related duties as assigned.

QUALIFICATIONS

Bachelor's degree or equivalent experience or associate degree with two to three years of experience.
Minimum of 3 years in Client Success, Account Management, or a strategic customer-facing role.
Demonstrated ability to exercise independent judgment and influence business outcomes.
Strong executive-level communication, presentation, and relationship-building skills.
Experience with CRM systems, such as Salesforce, is preferred.
Valid Driver's License, proof of personal insurance, and an acceptable driving record.

REQUIRED SKILLS

Ability to own post-close client relationships and experience strategy, serving as a trusted advisor throughout the contract lifecycle to drive satisfaction, retention, and value realization.
Demonstrated skill in building and sustaining executive-level partnerships aligned to client business objectives.
Proven capability to develop and execute tailored engagement strategies for key accounts, analyze client sentiment and experience signals, and proactively mitigate retention and renewal risk using independent judgment.
Strong judgment and influence skills to interpret account health indicators, identify systemic risks, and recommend corrective actions to leadership while influencing cross-functional alignment without operational ownership.
Exceptional executive-level written and verbal communication skills, including the ability to deliver guidance on contract lifecycle, service expectations, and optimization opportunities, while ensuring consistent messaging across all client touchpoints.
Analytical ability to synthesize qualitative and quantitative data into actionable insights, evaluate renewal probability factors, and provide strategic advisory support to Sales and Renewal partners without performing transactional activities.
Strong collaboration and documentation skills, including acting as a strategic liaison between clients and internal teams and maintaining accurate, timely CRM records and executive-level summaries to support decision-making and forecasting.
Standard Marco work hours are Monday through Friday from 8:00 AM to 5:00 PM. Hours may vary and include nights, weekends, and holidays.

Pay Range: $53,001- $82,152 Salary

The pay range listed for this position is based on candidate's skill level, experience, relevant licenses, and educational background. For detailed information about our benefits, please visit our careers page at www.marconet.com/careers.

Compensation: $53,001-$82,152 Salary

Apply Now

Refine Your Search

customer service representative jobs in avon, mn

Key Accounts Representative - Print

Customer Service & Order Proofing Specialist

Customer Service Representative - Sartell, MN (Onsite)

Customer Service Specialist - II

Customer Account Specialist

Customer Service Representative

Customer Success Coordinator

Customer Service Supervisor

Customer Service Representative

Customer Service Representative

Inside Sales Representative Support

Customer Service Rep

Lead, Customer Svc

Customer Service Representative

Service Professional

Customer Care Specialist - Call Center

Customer Service Representative

Customer Service Tech Support

Customer Service/Sales

Pharmacy Customer Service Associate

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