Top 194 Customer service manager Jobs in Avon Ma

Customer Service Manager
Keltron Corp —Rockland, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
3d
Customer Success & Operations Manager
Alliance Entertainment —West Roxbury, MA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Research
- AD&D insurance
- Health insurance
Quick Apply
Consultant - Service
Blue Cross Blue Shield of Massachusetts —Hingham, MA
- $105,840 - $129,360 a year
- Full-time
- Bachelor of Science
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
11d
Customer Service Supervisor
PPG —Avon, MA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Mentoring
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Temporary Customer Service Operations Specialist
Shaw's —West Bridgewater, MA
- $72,100 - $108,000 a year
- Weekends as needed
- Writing skills
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
2h
Customer Solutions Team Manager
Scout Motors —Boston, MA
- $110,000 - $148,500 a year
- Full-time
- 18 years or older
- Mid-level
- Analysis skills
- Paid jury duty
- Paid parental leave
Quick Apply
9d
Customer Service Manager
Stop & Shop —Quincy, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Chief Customer Officer
Transdev —Boston, MA
- $200,000 - $280,000 a year
- Full-time
- Background check
- Pass drug screening
- Bachelor's degree
11d
Head of Hazardous Waste Customer Service (Norwood, MA)
Republic Services —Norwood, MA
- $125,900 - $173,150 a year
- Full-time
- Hybrid work
- Senior level
- 4 years
- Leadership
- AD&D insurance
- Employee stock purchase plan
Team Manager - Customer Service
Arbella Insurance Group —Quincy, MA
- $68,000 - $73,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Paid time off
- Opportunities for advancement
Contact Center Supervisor
The Brigham and Women's Hospital, Inc. —Westwood, MA
- $58,136 - $84,656 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Supervising experience
- Opportunities for advancement
Quick Apply
11d
Fire Service Manager
Johnson Controls —Canton, MA
- $88,000 - $130,000 a year
- Full-time
- Background check
- Oracle
- 5 years
- Paid holidays
- Health insurance
Director of Operations Order Processing
Numotion —Taunton, MA
- $70,000 - $100,000 a year
- 8 hour shift
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Client Administration Manager
Loomis Sayles & Company —Boston, MA
- $135,000 - $155,000 a year
- Full-time
- Writing skills
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
7d
Senior Service Manager
Wayfair —Boston, MA
- $98,963 - $119,263 a year
- Full-time
- Senior level
- Leadership
- Communication skills
Assistant Manager – Call Center 6PM-3AM
Encore Boston Harbor —Everett, MA
- $61,000 - $66,000 a year
- Full-time
- Computer literacy
- Basic math
- English
Quick Apply
Associate Director, Customer Service
Repligen Corporation —Waltham, MA
- $143,200.40 - $205,864.95 a year
- Full-time
- 5 years
- Bachelor of Science
- Writing skills
- Dental insurance
- Flexible spending account
Field Operations Manager (Minuteman Plumbing, Heating & Cooling)
Strongpoint Talent —Hingham, MA
- $120,000 - $150,000 a year
- Full-time
- Mid-level
- Residential
- Conflict management
- Paid holidays
- Health insurance
Quick Apply
Customer Service & Studio Success Manager
Dune Jewelry —Norwood, MA
- $21 - $25 an hour
- Part-time
- Research
- Mid-level
- In-person
- Paid holidays
- 401(k)
Quick Apply
2d
Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for customer service manager in avon ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near avon ma

Customer Service Manager

Keltron Corp
Rockland, MA

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
3 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
Quality management
High school diploma or GED
Managing clients in a customer support role
Attention to detail
Customer service manager experience
Client services
SAP ERP
SAP Manufacturing

Full Job Description

Customer Service Manager

Position summary:

Primary objective for this role is commitment to excellence and customer satisfaction, including effective and quality management of the Customer Service team.

This position has the primary role in managing incoming calls, administrative and sales-related internal activities for customer contact, order and RMA processing, new quotes, new product requests. Also responsible for communicating with manufacturing team to ensure high customer satisfaction.

Primary Responsibilities:

· Supervise other customer service team members: providing guidance, training, support and direction

· Respond to customer requests for product, pricing, and delivery information, accurately and in a timely fashion.

· Enter customer orders accurately and in a timely fashion.

· Relay customer information and special requests to the appropriate technical, engineering, sales or manufacturing department.

· Coordinate the new product implementation process.

· Ensure thorough e-mail and verbal communication daily any and all customer related issues (Corrective Action/RMA initiation)

· Assist in planning to meet monthly sales numbers.

· Communicate with other departments to provide order updates and material readiness efficiently and accurately to customers.

· Assemble weekly numbers and reports to present to the upper management.

· Additional duties may be required including: coordinating shipping, working with outside vendors for drop shipments, reaching out to customers for overdue invoice payments etc.

Skills:

· Communication- Strong oral and written communication skills.

· Working knowledge of SAP or ERP in manufacturing environments

· Working experience with Salesforce or similar CRM platforms.

· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

· Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

· Time Management - Managing one's own time.

· Supervisory experience leading a small team of customer service/sales professionals.

· Service Orientation - Handles inbound calls and provides callers with product and service information.

Qualities:

· Possess professional appearance and enthusiastic can-do attitude.

· Strong leadership skills and ability to motivate and manage a successful team.

· Ability to multitask, while staying on task and focused.

· Ability to perform in a detail oriented, problem-solving environment.

· Excellent computer skills including knowledge of Microsoft Office applications (Intermediate Level Excel and Power Point) and Salesforce

Excellent interpersonal skills

Strong team player, work ethic and commitment to job.

Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.

Experience And Education:

High School Diploma ; Minimum of 3 years previous, successful customer Service experience, preferably in a technical, manufacturing environment.

Benefits: Medical, Vision & Dental Plans; 401K, FSA and HSA options. Company paid Life and LTD and STD insurances.

Pay: $80,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience in the manufacturing industry?

Do you have experience in the fire or medical gauge industry?
Do you have experience with SAP or ERP systems

Experience:

Customer Service Managment: 3 years (Required)

Location:

Rockland, MA 02370 (Required)

Ability to Commute:

Rockland, MA 02370 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in avon ma

Customer Service Manager

Customer Success & Operations Manager

Consultant - Service

Customer Service Supervisor

Temporary Customer Service Operations Specialist

Customer Solutions Team Manager

Customer Service Manager

Chief Customer Officer

Head of Hazardous Waste Customer Service (Norwood, MA)

Team Manager - Customer Service

Contact Center Supervisor

Fire Service Manager

Director of Operations Order Processing

Client Administration Manager

Senior Service Manager

Assistant Manager – Call Center 6PM-3AM

Associate Director, Customer Service

Field Operations Manager (Minuteman Plumbing, Heating & Cooling)

Customer Service & Studio Success Manager

Client Services Team Manager

I want to receive the latest job alert for customer service manager in avon ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected