Top 2 Desktop support technician ii Jobs in Bakersfield, Ca

Desktop Support Technician II (Tier 2) Bakersfield, CA
Grapevine MSP Technology Services —Bakersfield, CA
- $54,121 - $65,346 a year
- Full-time
- Mid-level
- Continuous improvement
- Organizational skills
- Dental insurance
- 401(k) 4% Match
Quick Apply
10d
System Support Specialist II
Kern Community College District —Bakersfield, CA
- $73,449.84 - $103,782.72 a year
- Online Application
- Computer Science
- Mid-level
- 3 years
- Health insurance

Related jobs to explore

Based on your search for desktop support technician ii

Library Technician I/II - Bakersfield - 025
Superior Court of California, County of Kern —Bakersfield, CA
Ability to: learn the following: legal terminology used within area of assignment; follow procedures for filing and processing Superior Court documents, records…
6d
Desktop Support Technician II (Tier 2) Bakersfield, CA
Grapevine MSP Technology Services —Bakersfield, CA
If you excel at solving complex technical issues, enjoy collaborating with others, and seek to make a meaningful impact in varied environments, we encourage you…
$54,121 - $65,346 a year
Quick Apply
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply
12d
Desktop Support Technician II
iT1 —Columbus, OH
You'll provide hands-on and remote technical assistance, support executive leadership and VIP users, troubleshoot critical technology issues, and ensure…
Quick Apply
10d

Show more jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in bakersfield, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support technician ii jobs near bakersfield, ca

Desktop Support Technician Ii jobs in Aurora, CO

Desktop Support Technician Ii jobs in Gaithersburg, MD

Desktop Support jobs in Boston, MA

Sterile Processing Technician jobs in New Jersey

Ekg Technician jobs in Chicago, IL

Dialysis Technician jobs in San Antonio, TX

Desktop Support Technician Ii jobs in Texas

Desktop Support Technician Ii jobs in Omaha, NE

Housekeeping Senior Living jobs in Marietta, GA

Senior Support Specialist jobs in Goose Creek, SC

Clinical Documentation Specialist jobs in Wisconsin

Senior Support Specialist jobs in Remote

Online Chat Support jobs in Orlando, FL

Senior Support Specialist jobs in Knoxville, TN

Senior Support Specialist jobs in Texas

Desktop Support Technician II (Tier 2) Bakersfield, CA

Grapevine MSP Technology Services -
Bakersfield, CA

Quick Apply

Job Details

Full-time
$54,121 - $65,346 a year
10 days ago

Benefits

Dental insurance
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

IT user and group management
Printer (troubleshooting support)
Productivity software support
Desktop (troubleshooting support)
Computer management
Desktop applications
WAN
Productivity software
Antivirus software support
Network infrastructure management
Desktop administration
Peripheral hardware support

Full Job Description

Desktop Support Technician II (Tier 2) Bakersfield, CA

Grapevine MSP is expanding, and we are seeking a skilled Desktop Support Technician II to join our team.

If you excel at solving complex technical issues, enjoy collaborating with others, and seek to make a meaningful impact in varied environments, we encourage you to apply.

You will join a high-performing team of engineers who support and enhance critical client infrastructure. This role goes beyond ticket resolution; you will serve as a key escalation point, problem solver, and trusted technical resource.

Grapevine MSP, based in Bakersfield, CA, is the Central Valley’s largest managed IT services provider. Our mission is to help businesses of all sizes thrive through smart, secure, and innovative technology. Founded in 2009 by CEO Joe Gregory during a recession, we have grown to a team of over 60 professionals and are recognized as an industry leader. We partner with clients to deliver proactive IT support, cybersecurity, cloud, and VoIP solutions, strategic consulting, and 24/7 help desk services. As Microsoft Tier 1 Partners and active community supporters, we are known for our “let’s figure it out” culture, dedication to customer success, and passion for solving real-world technology challenges.

Core Responsibilities

System Monitoring: Monitor and maintain the company's IT systems, networks, and applications to ensure availability and performance during night hours.
Technical Support: Provide end-user support, troubleshoot hardware, software, and network connectivity issues, and resolve incidents promptly.
Incident Management: Log and track all incidents, perform root cause analysis, and implement solutions to prevent recurrence.
Routine Maintenance: Perform scheduled maintenance tasks such as backups, updates, and patch management to ensure system reliability and security.
Escalation: Escalate complex issues to the appropriate IT staff or third-party vendors and follow up to ensure timely resolution.
Documentation: Maintain accurate, up-to-date records of IT procedures, incidents, and resolutions.
User Training: Help users learn new systems, applications, and IT policies to improve proficiency and productivity.
Security Compliance: Ensure compliance with company IT security policies and procedures and report any security breaches or vulnerabilities.
Collaboration: Work closely with the day shift IT team to ensure seamless transitions and effective communication of issues and resolutions.

Requirements

- Demonstrated experience in a Desktop Support, Help Desk Tier 2, or similar role.
- Strong knowledge of:
- - Windows operating systems (all workstation versions)
  - Familiarity with basic MacOS environments.
  - Networking fundamentals (LAN/WAN)
  - Office 365 and Microsoft Office Suite
  - Active Directory and user management
- Ability to troubleshoot effectively and think critically under pressure.
- Experience with:
- - Remote support tools
  - Printers, scanners, and common office hardware
  - Knowledge of antivirus, firewalls, and endpoint security best practices.
- Excellent communication and customer service skills
- Strong organization and time management abilities
- A proactive mindset. You don’t just fix problems, you look for ways to prevent them.

Nice to Have and What Sets You Apart
- MSP experience (highly preferred)
- Passion for learning and staying current with technology
- Ability to work independently while contributing to a team
- A mindset focused on continuous improvement and client satisfaction

Why Grapevine MSP?
- Work alongside a talented, supportive engineering team
- Exposure to diverse client environments and technologies
- Opportunities to grow your skills and advance your career
- Be part of a company that values technical excellence and reliability

Apply today and become the reason our clients never notice a problem.

Benefits

Competitive Pay
401K Plan with 4% matching pay contributions
Grapevine MSP offers access to low-cost, high-quality healthcare options, "Health, Dental, and Vision."
Vacation time
Paid Sick Time
Performance Bonuses
Work Anniversary Recognition
Equipment and Tools Provided
Plenty of training courses are covered if you want to advance further; Grapevine MSP offers Growth and Development Plans with Industry-Specific Training.
Team Events
Social Events

Quick Apply

Refine Your Search

desktop support technician ii jobs in bakersfield, ca

Desktop Support Technician II (Tier 2) Bakersfield, CA

System Support Specialist II

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for desktop support technician ii in bakersfield, ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected