Top 64 patient access representative Jobs in bakersfield, ca

Patient Registration Rep
Mercy Hospital Of Bakersfield —Bakersfield, CA
- $24.99 - $31.40 an hour
- Seasonal
- Acute care
- HIPAA
- High school diploma or GED
6d
Patient Access Representative
Adventist Health —Bakersfield, CA
- $24.03 - $30.01 an hour
- Hospital
- High school diploma or GED
- Experience equivalent to degree accepted
Appointment Clerk
BAKERSFIELD FAMILY MEDICAL GROUP, INC. —Bakersfield, CA
- $22.58 - $26.56 an hour
- Spanish
- High school diploma or GED
- Clinic
Quick Apply
Intake Specialist
Float Health —Bakersfield, CA
- $48,000 - $50,000 a year
- Weekends as needed
- Remote
- Mid-level
- Organizational skills
- Typing
- Paid parental leave
- Health savings account
Quick Apply
Office Assistant
MindDivers LLC —Bakersfield, CA
- $20.79 - $25.37 an hour
- Full-time
- Spanish
- Vital signs
- Computer literacy
Quick Apply
Front Desk Receptionist
Advanced Dermatology and Cosmetic Care —Bakersfield, CA
- $20 an hour
- Full-time
- Private practice
- High school diploma or GED
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
14h
Patient Registration Clerk Float
BAKERSFIELD FAMILY MEDICAL GROUP, INC. —Bakersfield, CA
- $22.58 - $26.56 an hour
- High school diploma or GED
- Driver's License
- Pre-employment physical examination
Quick Apply
Front Office Coordinator
Telespeech Therapy —Bakersfield, CA
- $21 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
12d
Front Office Clerk
OMNI FAMILY HEALTH —Bakersfield, CA
- $22.50 - $26.44 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- Trade school
Quick Apply
2d
Receptionist/Front Desk (Full-time/Part-time) Bakersfield
Sante Health Partners —Bakersfield, CA
- $20 - $30 an hour
- Full-time
- CPR Certification
- Surgery
- Writing skills
Quick Apply
Medical Receptionist
American Family Care Eagle Oaks —Bakersfield, CA
- $17 - $19 an hour
- Part-time
- Spanish
- Computer literacy
- Clinic
- 401(k) matching
- Flexible schedule
Quick Apply
2d
Patient Services Coordinator - PRN
PT Solutions Physical Therapy —Bakersfield, CA
- $21 - $23 an hour
- PRN
- Private practice
- Customer service
- HIPAA
- Paid time off
Quick Apply
Medical Office Specialist
Better Night's Sleep Center, Inc. —Bakersfield, CA
- $16.50 - $25.00 an hour
- Part-time
- Bilingual
- Customer service
- Medical office experience
Quick Apply
6h
Receptionist- CHC - South Bakersfield CHC
Clinica Sierra Vista —Bakersfield, CA
- $21 - $25 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Ob/Gyn
- 403(b) matching
- Health insurance
Quick Apply
Front Desk Clerk
Smileworld Dental —Bakersfield, CA
- $16.90 - $18.00 an hour
- Full-time
- Bilingual
- Organizational skills
- Computer skills
- Health insurance
- Vision insurance
Quick Apply
Patient Access Services Representative I - Ambulatory Registration - Temporary - Bilingual (English/Spanish) Preferred
Kern County Hospital Authority —Bakersfield, CA
- $19.40 - $26.07 an hour
- Temporary
- Background check
- Spanish
- HIPAA
Quick Apply
13d
Medical Assistant – Front Office
Family HealthCare Network —Bakersfield, CA
- $21.25 - $29.33 an hour
- Weekends as needed
- Microsoft Word
- High school diploma or GED
- Math
- Paid training
2d
Patient Access Services Representative II - Patient Fin. Counseling - Per Diem - Shift
Kern County Hospital Authority —Bakersfield, CA
- Part-time
- Background check
- HIPAA
- Inpatient
Quick Apply
Front Desk Receptionist
Icon Eye Care —Bakersfield, CA
- $16.50 - $20.00 an hour
- Part-time
- Private practice
- Spanish
- Computer literacy
- Employee discount
Quick Apply
9h
Eligibility Clerk
Pain Clinics of Central California Inc —Bakersfield, CA
- Full-time
- Private practice
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance

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Patient Registration Rep

Mercy Hospital Of Bakersfield -
Bakersfield, CA

Apply Now

Job Details

Seasonal
$24.99 - $31.40 an hour
6 days ago

Qualifications

Customer communication
High school diploma or GED
Hospital experience

Full Job Description

Job Summary and Responsibilities

As a Patient Registration Representative, you will ensure a positive patient experience during registration, employing excellent customer service.

Every day you will identify patients, collect accurate demographics, verify insurance, determine/collect financial liability, and explain hospital policies and patient rights to families.

To be successful, you will demonstrate exceptional customer service, meticulous attention to detail in data/insurance, and strong communication, crucial for patient satisfaction and reimbursement.

Registration

Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units
Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration
Properly identifies the patient to ensure medical record numbers are not duplicated
Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete
Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes
Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement
Carefully reviews all information entered in ADT on pre-registered accounts. Verifies all information with patient at time of registration; corrects any errors identified
Identifies all forms requiring patient/guarantor signature and obtains signatures
Ensures all required documents are scanned into the appropriate system(s)
Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)
Follows downtime procedures by manually entering patient information; identifying patient's MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live
Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas
Assesses self-pay patients for presumptive eligibility and when appropriate, initiates the process
In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc as required.

Verification, Authorization, and Compliance

Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage
Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations
Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary
Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed. Identifies payer requirements for medical necessity
Verifies patient liabilities with payers, calculates patient's payment, and requests payment at the time of registration
Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment
Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment
Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay
When collecting patient payments, follows department policy and procedure regarding applying payment to the patient's account and providing a receipt for payment
Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system
When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient's ability to pay
Complies with HIPPA, PHI and its implications, ABN, MSP, EMTALA, etc. and other regulations which affect the registration process

Financial Processing and Assistance

Understands and follows the Delay/Defer procedure and escalates accounts that do not meet financial clearance standards to Patient Registration leadership immediately
Explains the Payment and Billing Assistance Program to all patients regardless of financial concerns or limitations. Refers patients to Patient Registration Specialist as appropriate
Documents the referral to the Patient Registration Specialist in the ADT system
Provides financial clearance services to self-pay patients prior to discharge or within 24-business hours
Acts as resource to other hospital departments regarding insurance benefits and requirements and collaborates with other departments, as needed, to ensure proper compliance with third party payer requirements

Other Duties

Understands and follows the Cashier policy and procedures
Properly handles credit card transactions in accordance with PCI-DSS standards and guidelines. Will have access to both single card transactions as well as access to data from multiple transactions or reports and files containing bulk transactional information containing un-encrypted or un-redacted credit card information
If required by facility, inventories and stores patient's valuables following proper procedure
Works with physician offices and clinical areas to collect and share patient information and to help update these stakeholders on changes in Patient Registration requirements, processes or programs
The above statements reflect the general details considered necessary to describe the essential functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position

Covers all three facilities

Job Requirements

Required

High School Graduate General Studies, upon hire or
High School GED General Studies, upon hire and
Minimum 1 year of experience working in a hospital Patient Registration department,physician office setting, healthcareinsurance company, revenue cyclevendor, and/or other revenue cycle related roles. and
Applicable education and/or training can be used to balance a lack of experience and Experience in requesting andprocessing financial payments

Preferred

2 years experience working in a hospitalPatient Registration department, physicianoffice setting, healthcare insurancecompany, revenue cycle vendor, and/orother revenue cycle related roles

Where You'll Work

Founded in 1910, Dignity Health - Mercy Hospital is a 229-bed, acute care, nonprofit hospital located in Bakersfield, California. Serving nearly 90,000 patients annually, the hospital offers a full complement of services including Level II NICU, cancer care, women’s health, and orthopedics. Additionally, Mercy Hospital Downtown & Mercy Hospital Southwest have been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation. They are both Joint Commission-certified Primary Stroke Centers. Mercy Hospital Downtown offers the only inpatient Oncology Unit in Bakersfield while Mercy Hospital Southwest has the only Obstetric Emergency Department in Bakersfield.

One Community. One Mission. One California

Pay Range
$24.99 - $31.40 /hour

Apply Now

Refine Your Search

patient access representative jobs in bakersfield, ca

Patient Registration Rep

Patient Access Representative

Appointment Clerk

Intake Specialist

Office Assistant

Front Desk Receptionist

Patient Registration Clerk Float

Front Office Coordinator

Front Office Clerk

Receptionist/Front Desk (Full-time/Part-time) Bakersfield

Medical Receptionist

Patient Services Coordinator - PRN

Medical Office Specialist

Receptionist- CHC - South Bakersfield CHC

Front Desk Clerk

Patient Access Services Representative I - Ambulatory Registration - Temporary - Bilingual (English/Spanish) Preferred

Medical Assistant – Front Office

Patient Access Services Representative II - Patient Fin. Counseling - Per Diem - Shift

Front Desk Receptionist

Eligibility Clerk

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