Top 17 Customer service manager Jobs in Bakersfield Ca

Client Manager, Commercial Lines
Trucordia —Bakersfield, CA
- $90,000 - $130,000 a year
- Full-time
- Remote
- 7 years
- Mentoring
- Senior level
- Health savings account
- AD&D insurance
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8d
Client Manager, Commercial Lines
Trucordia —Bakersfield, CA
- $85,000 - $90,000 a year
- Full-time
- Remote
- 7 years
- Mentoring
- Senior level
- Health savings account
- AD&D insurance
Quick Apply
12d
Customer Service Manager - Aerospace
Eaton —Bakersfield, CA
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Customer Experience Manager
Granite Construction Company —Bakersfield, CA
- $96,541 - $144,813 a year
- Spanish
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Paid holidays
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12d
Customer Service Manager
Vestis —Bakersfield, CA
- $79,000 - $85,000 a year
- Online Application
- Computer literacy
- Mid-level
- Office
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6d
Customer Care Manager - State Farm Agent Team Member
Darlene Denison - State Farm Agent —Bakersfield, CA
- $48,000 - $56,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- Opportunities for advancement
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Call Center Manager
Bath Concepts Independent Dealers —Bakersfield, CA
- Weekends as needed
- Mid-level
- Conflict management
- Computer skills
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Lead Customer Service Advisor
The Pep Boys Manny Moe & Jack of California —Bakersfield, CA
- $16.90 - $19.80 an hour
- Weekends as needed
- Sales
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
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13d
Client Relations - Intake Team Lead
Levin & Nalbandyan, LLP —Bakersfield, CA
- $0 a year
- Full-time
- Supervising experience
- Mentoring
- Senior level
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Client Manager, Commercial Lines
Trucordia —Bakersfield, CA
The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview…
$90,000 - $130,000 a year
Quick Apply
8d
Client Manager, Commercial Lines
Trucordia —Bakersfield, CA
The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview…
$85,000 - $90,000 a year
Quick Apply
12d

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Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
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Client Service Supervisor
Gallagher —Upper Arlington, OH
Reporting to the Client Service Director, you’ll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational…
$73,500 - $123,000 a year

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Client Manager, Commercial Lines

Trucordia -
Bakersfield, CA

Quick Apply

Job Details

Full-time
$90,000 - $130,000 a year
8 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Managing customer accounts
Team supervision
Business consulting
Mentoring
Insurance for risk management

Full Job Description

Company Description

Extraordinary opportunity. Exceptional experience.

Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and opportunities for our employees, clients and stakeholders.

We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.

Trucordia Values

We actively, genuinely CARE about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
We COLLABORATE continuously because, together, we are more powerful and make amazing things happen for our clients and company.
We LEAD with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?
We are RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.
We CELEBRATE both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.

Job Description

We are seeking a highly motivated and client-focused Client Manager to serve as the primary relationship manager for a diverse portfolio of Commercial Lines and Agriculture insurance clients. This role is responsible for building and maintaining strong client relationships, delivering exceptional service, and ensuring clients receive tailored insurance solutions that protect their businesses, operations, and long-term success.

The ideal candidate will have experience managing commercial insurance accounts, a strong understanding of agricultural risks and exposures, and a passion for providing consultative service. This individual will partner closely with producers, carriers, and internal service teams to drive client retention, growth, and overall satisfaction.

Duties and Responsibilities:

Serve as the lead relationship manager for a portfolio of complex, high-revenue accounts across P&C.
Manage an assigned book of Commercial Lines and Agriculture/Farm & Ranch insurance clients.
Develop and implement comprehensive account service strategies tailored to each client’s industry, risk profile, and business goals.
Manage and oversee all aspects of client engagement, including renewals, marketing to carriers, coverage negotiations, policy audits, and claims advocacy.
Cultivate trusted advisor status with client executives, acting as a consultative partner on risk mitigation and insurance program structure.
Lead internal servicing teams, coordinating the activities of Client Managers I/II, Producers, and support staff to ensure seamless execution and client satisfaction.
Anticipate client needs and proactively identify opportunities for program enhancements, cross-selling, and coverage optimization.
Oversee the integrity of all account documentation in AMS360, ensuring accuracy, compliance, and readiness for audit.
Stay abreast of emerging insurance trends, legislative developments, and market conditions to inform client advisement.
Participate in client stewardship meetings, proposal development, and presentations to executive-level decision-makers.
Mentor junior account management staff, providing training, technical guidance, and performance feedback.

Qualifications

Minimum 7-10 years of insurance account management experience, with a strong track record in Property & Casualty and Life & Health.
Demonstrated success managing complex, multi-location, or industry-specific accounts with minimal supervision. Strong knowledge of insurance markets, risk management strategies, and advanced policy structures.
Experience supporting Agriculture, Farm & Ranch, Agribusiness, or related insurance programs preferred.
Proven leadership skills, with experience mentoring or managing support staff or junior team members.
Excellent client-facing communication, presentation, and strategic consulting skills.
Proficient in AMS360 and other relevant tools and platforms.
Active P&C and/or Life & Health licenses required; advanced certifications (e.g., CIC, CRM, CPCU) strongly preferred.
Ability to handle high-pressure situations with poise and a client-first mindset.

Additional Information

Please see our company Benefits:

Medical, Dental, Vision
Life Insurance and AD&D
FSA / HSA
Accident
Critical Illness
Hospital Indemnity
Supplemental Health Insurance
EAP
Pet Insurance
11 Paid Holidays
Flexible PTO
401K

Trucordia Insurance Services, LLC and its affiliates (collectively, the “Company”) is aware of scams involving false offers of employment with the Company. The false offers use fake websites, email addresses, group chats and text messages. The Company does not (a) interview prospective candidates via instant message or group chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any employment offer.

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy. Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

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Refine Your Search

customer service manager jobs in bakersfield ca

Client Manager, Commercial Lines

Client Manager, Commercial Lines

Customer Service Manager - Aerospace

Customer Experience Manager

Customer Service Manager

Customer Care Manager - State Farm Agent Team Member

Call Center Manager

Lead Customer Service Advisor

Client Relations - Intake Team Lead

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