Top 57 Support representative (customer advocate) Jobs in Bal Harbour Fl

Customer Service Representative
CVS Health —Plantation, FL
- $17.00 - $28.46 an hour
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Health insurance
- Dental insurance
On Field Educator – Running
ThirdChannel —Fort Lauderdale, FL
- $100 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
Customer Service Representative
WorldVia —Miami, FL
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Contact Center Associate 1 - UHealth Connect (Remote)
University of Miami —Medley, FL
- Full-time
- Remote
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Customer Support Representative (Customer Advocate)
Alorica —Hialeah, FL
- $18 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Free parking
- Paid training
Cannabis Advisor
MUV —North Miami, FL
- Full-time
- Microsoft Excel
- Merchandising
- Sanitation
Quick Apply
Customer Experience Representative
Boats Group —Miami, FL
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Commuter assistance
- Paid holidays
Quick Apply
Customer Service Representative (Onsite+Hybrid)
Biostem Technologies —Fort Lauderdale, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- English
- Paid holidays
- Health insurance
Quick Apply
14d
Customer Service Representative
Pro Cooling Inc —West Park, FL
- $14 - $19 an hour
- Full-time
- Residential
- High school diploma or GED
- In-person
- Paid time off
Quick Apply
Patient Care Concierge I
CLAREMEDICA HEALTH PARTNERS LLC —North Miami, FL
- Microsoft Outlook
- Computer literacy
- BLS Certification
Quick Apply
Retail Expert
Dyson —Aventura, FL
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Wellness program
- Commuter assistance
Content Creator
AutoNation —Fort Lauderdale, FL
- Full-time
- Mid-level
- Office
- 3 years
- Dental insurance
- Vision insurance
Quick Apply
10d
Insurance Customer Service Representative
Carlos G. Cisneros P.A., Inc. —Miami, FL
- $18 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid time off
- Opportunities for advancement
Quick Apply
12d
Success Coach
GOODWILL INDUSTRIES OF SOUTH FLORIDA INC —Fort Lauderdale, FL
- $23 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Spanish
Patient Care Concierge I (Front Desk)
CLAREMEDICA HEALTH PARTNERS LLC —Pembroke Pines, FL
- Microsoft Outlook
- Computer literacy
- BLS Certification
Quick Apply
Coordinator, Referrals
Cano Health LLC —Aventura, FL
- Extended hours
- Spanish
- Microsoft Excel
- Oracle
Quick Apply
Veteran Supportive Housing Case Manager
Advocate Program, Inc —Miami, FL
- $50,125.93 - $53,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Military
- Health insurance
- Dental insurance
Quick Apply
7d
T-Mobile Retail Sales Associate
Luna Wireless —Miami, FL
- $14 - $30 an hour
- Full-time
- 18 years or older
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Specialty Representative, Gastroenterology- Miami, FL
AbbVie —Miami, FL
- $78,500 - $192,500 a year
- Full-time
- Pass drug screening
- English
- High school diploma or GED
- Paid holidays
- Health insurance
3d
Installed Base Manager
ABB Inc. —Doral, FL
- $68,600 - $109,760 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
- Health savings account
- AD&D insurance
Quick Apply
14d

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Customer Service Representative

CVS Health -
Plantation, FL

Apply Now

Job Details

Full-time
$17.00 - $28.46 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

This position pays $18.50/hour.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging for about 10 weeks onsite.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

Required Qualifications:

6+ months of customer service experience.
Basic computer skills.
Must live within 50 miles of 261 N University Dr., Plantation, FL.

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role.
1+ years of claims, provider, dental, medical or other related healthcare experience.
Microsoft office experience preferred.

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

support representative (customer advocate) jobs in bal harbour fl

Customer Service Representative

On Field Educator – Running

Customer Service Representative

Contact Center Associate 1 - UHealth Connect (Remote)

Customer Support Representative (Customer Advocate)

Cannabis Advisor

Customer Experience Representative

Customer Service Representative (Onsite+Hybrid)

Customer Service Representative

Patient Care Concierge I

Retail Expert

Content Creator

Insurance Customer Service Representative

Success Coach

Patient Care Concierge I (Front Desk)

Coordinator, Referrals

Veteran Supportive Housing Case Manager

T-Mobile Retail Sales Associate

Specialty Representative, Gastroenterology- Miami, FL

Installed Base Manager

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