Top 12947 Department manager Jobs in Balch Springs, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
8d
Distribution Manager
Uline —Irving, TX
- $200,000 - $275,000 a year
- Full-time
- Pass drug screening
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Operations Manager - 2nd Shift
ThriftBooks —Dallas, TX
- $75,000 - $80,000 a year
- Background check
- Mid-level
- Forklift
- Paid holidays
- Disability insurance
7d
Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
General Manager
AllSTEM Connections —Rowlett, TX
- $120,000 - $127,000 a year
- Mentoring
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Building Manager, Netflix House - Dallas
Netflix House —Dallas, TX
- $126,000 - $173,000 a year
- 18 years or older
- Writing skills
- Merchandising
Area Manager, Early Career (2027) - Texas
Amazon.com Services LLC - A57 —Dallas, TX
- $65,200 - $75,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Ability to climb stairs
- AD&D insurance
- Health insurance
Program Manager, Program Governance and PMO
Google —Addison, TX
- $132,000 - $189,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
7d
Clinic Manager
SkinSpirit —Dallas, TX
- $90,000 - $125,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Hotel General Manager
Homewood Suites Dallas Central —Dallas, TX
- $65,000 - $450,000 a year
- Weekends as needed
- Inventory management
- Hotel
- Conflict management
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Manager, Product, Dallas
Chanel —Dallas, TX
- $92,400 - $110,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Senior level
- Health savings account
- AD&D insurance
Manager, Inventory Control
Gotham Greens —Seagoville, TX
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
Area Manager II
Amazon.com Services LLC —Forney, TX
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
BOTTEGA VENETA Store Manager, Dallas
Bottega Veneta —Dallas, TX
- Full-time
- 5 years
- Mentoring
- Senior level
District Manager- Dallas, TX
Sierra —Dallas, TX
- $131,100 - $170,400 a year
- Full-time
- 5 years
- Merchandising
- Team management
- Health savings account
- Paid holidays
District Manager- dd's DISCOUNTS
Ross Stores —Mesquite, TX
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
Community Manager
CCMC —Mesquite, TX
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Paid training
- Wellness program
Quick Apply
6d
Assistant Warehouse Manager - Reusable Asset Depot
48forty Solutions —Mesquite, TX
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Forklift
- Administrative experience
- AD&D insurance
- Paid holidays
14d
Talent Development Program Manager
Southwest Airlines —Dallas, TX
- $98,650 - $109,600 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Customer service
- Health insurance
- 401(k) matching
1d
PINK Manager-Dallas Galleria
Victoria's Secret —Dallas, TX
- $24.50 - $32.34 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Fair chance

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department manager jobs near balch springs, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year
8 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in balch springs, tx

Head of Customer Service

Distribution Manager

Operations Manager - 2nd Shift

Customer Service Department Manager

General Manager

Building Manager, Netflix House - Dallas

Area Manager, Early Career (2027) - Texas

Program Manager, Program Governance and PMO

Clinic Manager

Hotel General Manager

Manager, Product, Dallas

Manager, Inventory Control

Area Manager II

BOTTEGA VENETA Store Manager, Dallas

District Manager- Dallas, TX

District Manager- dd's DISCOUNTS

Community Manager

Assistant Warehouse Manager - Reusable Asset Depot

Talent Development Program Manager

PINK Manager-Dallas Galleria

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