Top 355 It support Jobs in Balch Springs Tx

Desktop Support Technician
Buchanan Technologies —Dallas, TX
- $25 - $28 an hour
- Extended hours
- Computer science
- Computer Science
- Windows
- Health insurance
- 401(k)
Quick Apply
23h
Field Support Technician
HCL Technologies Limited - Business Services —Dallas, TX
- $42,000 - $68,000 a year
- Email
- Background check
- Computer Science
- Customer service
- AD&D insurance
- Paid holidays
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Business Analyst
Addison Group —Dallas, TX
- $30 - $40 an hour
- Contract
- Mid-level
- Analysis skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Construction Technical Communications Specialist
RDO Equipment Co. —Irving, TX
- $68,640 - $80,000 a year
- Research
- Mid-level
- Office
Quick Apply
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
20h
Warehouse IT Support Associate
Wayfair —Lancaster, TX
- $20 - $27 an hour
- Full-time
- Google Workspace
- Computer literacy
- Windows
- Health savings account
- Paid holidays
Technical Product Support - EdTech
Securly —Plano, TX
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
5d
IT Support Technician (Hybrid/Dallas, TX)
Just Right Reader —Irving, TX
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
Quick Apply
11d
IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Windows
- Criminal background check
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Central Point Partners —Grand Prairie, TX
- $55,000 - $65,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Office
Quick Apply
4d
Client Support Specialist
Linebarger Goggan Blair & Sampson —Dallas, TX
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- In-person
- Health savings account
- Health insurance
Quick Apply
Support Engineer I (Dallas)
K3 Technology —Dallas, TX
- $17 - $22 an hour
- Full-time
- Spanish
- English
- Windows
- Paid training
- Paid holidays
Quick Apply
7d
Technical Support Representative - In Office
HomePro —Carrollton, TX
- $20 - $24 an hour
- Office
- High school diploma or GED
- Communication skills
- Paid holidays
- Health insurance
IT Support Associate II, OTS
Amazon.com Services LLC —Richardson, TX
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
West Star Aviation —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Help Desk Technician
Dentek Systems Inc. —Richardson, TX
- $20 - $21 an hour
- Full-time
- Software troubleshooting
- Maintenance
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
IT Cinema Tier 2 Support Technician I
Regal Cinemas, Inc —Dallas, TX
- Mid-level
- Disability insurance
- Health insurance

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it support jobs near balch springs tx

Desktop Support Technician

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Full-time | Contract
$25 - $28 an hour
23 hours ago

Benefits

Health insurance
401(k)
401(k) matching
Life insurance

Qualifications

Non-technical user support
Desktop support
IT service management
Incident management software
Windows
Computer hardware
Remote access software
SaaS platforms
macOS
SaaS
Desktop administration

Full Job Description

Desktop Technician

Location: Dallas-Fort Worth, TX (Onsite)
Department: Information Technology

Contract: 12 months with possible extensions
Reports To: Help Desk Manager

Position Overview

The Desktop Technician provides support for users experiencing IT-related incidents and fulfilling service requests. This role ensures effective and efficient service delivery and seamless user experience by troubleshooting hardware, software, and network issues. The ideal candidate is customer-focused, technically capable, and comfortable working in a fast-paced onsite environment.

Responsibilities

Provide prompt, friendly, and effective support to users by phone, email, chat, or in person.
Log, categorize, prioritize, and resolve service requests and incidents in the ITSM system.
Identify, diagnose, and resolve hardware and software issues, including Windows and Mac operating systems, Microsoft 365, and SaaS applications.
Onboard and offboard users in Active Directory and other systems in accordance with internal processes and compliance requirements.
Proactively identify recurring incidents and assist with problem identification and remediation.
Contribute to the internal knowledge base by documenting solutions, best practices, and help desk processes.
Work closely with other IT teams to resolve complex technical issues.
Maintain accurate inventory of IT assets.
Support project assignments as requested.
Travel locally up to 25% or as needed.
Work occasional overtime or extended hours as business needs require, including urgent support issues, critical projects, executive requests, or time-sensitive deadlines.
Perform other duties as assigned.

Qualifications

1-2 years of experience in IT Support, Help Desk, Desktop Support, or Service Desk role.
Experience with ITSM tools and remote desktop support tools.
Strong understanding of Windows and macOS operating systems.
Experience supporting Microsoft 365 and common SaaS applications.
Basic Active Directory user administration experience preferred.
Ability to handle multiple tasks with professionalism, tact, courtesy, and a high degree of customer service.
Ability to work independently with minimal direction and collaboratively with a team.
Familiarity with conference room technology preferred.
Excellent written and verbal communication skills, including the ability to explain technical issues to non-technical users.

Education / Certifications

College degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience will be considered.
Industry certifications such as ITIL v4 Foundation, CompTIA A+, Network+, or Microsoft AZ-900 are preferred.

Work Requirements

Onsite role with local travel as needed.
Must be flexible, dependable, and willing to support urgent needs when required.
Must be able to provide professional, customer-focused support to users at all levels.

About Buchanan Technologies

Since Buchanan’s inception over 30 years ago, we have operated on 5 core values – People Matter, Customers Matter, Principles Matter, Community Matters, and Every Interaction Matters. These values are represented across each facet of the company, from employee relations to client service delivery to corporate social responsibility initiatives and beyond.

Why Work at Buchanan?

At Buchanan Technologies, we offer great employment experience with a fun but professional work environment, competitive salary, and various employee career advancement programs that add value to your skills and daily life. If you are excited about being part of an energetic team where your contributions are appreciated and hard work is recognized, Buchanan is the place for you.

Things We Are Passionate About

We are passionate about providing top-tier technology services to our customers and clients and fostering a culture of continuous learning for our employees. We are a people-centric company, focused on growth and diversity for our workforce. Come join us and let’s build something amazing together.

Buchanan Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, Buchanan Technologies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance

Experience:

Desktop support: 2 years (Preferred)

Ability to Commute:

Dallas, TX 75201 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in balch springs tx

Desktop Support Technician

Field Support Technician

Help Desk Analyst

Business Analyst

Construction Technical Communications Specialist

Helpdesk Specialist

Warehouse IT Support Associate

Technical Product Support - EdTech

IT Support Technician (Hybrid/Dallas, TX)

IT Help Desk

Help Desk Technician

Client Support Specialist

Support Engineer I (Dallas)

Technical Support Representative - In Office

IT Support Associate II, OTS

IT Help Desk Analyst

IT Support Specialist

Help Desk Support II

Help Desk Technician

IT Cinema Tier 2 Support Technician I

I want to receive the latest job alert for it support in balch springs tx

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