Job Description:
Hybrid Outside Sales Manager
The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is actively searching for a personable, articulate, customer-focused and results-driven Hybrid Outside Sales Manager to lead all sales, group, and catering efforts for our boutique hotel.
The Greystone Inn, managed by Hay Creek Hotels, is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.
Key Responsibilities:
Sales & Revenue Strategy
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Develop and execute comprehensive sales strategies to drive group, and catering revenue while maintaining brand standards and service excellence.
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Achieve and exceed budgeted room, catering, and total revenue goals.
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Collaborate with the GM and revenue management on forecasting, pace, and strategy.
Group, Catering & Events
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Lead all group and catering sales efforts, including weddings, social events, corporate meetings, and buyouts.
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Oversee proposal development, contract negotiation, group resumes, BEO's, and event conversion.
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Partner closely with Operations and Culinary teams to ensure seamless execution and guest satisfaction.
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Coordinate and lead site visits with potential clients.
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Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office.
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Timely responds to guest feedback and communicates feedback with other department managers as necessary.
Experience and Skills:
Qualifications & Experience
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Minimum 3-5 years of sales experience in hotels, preferably boutique or lifestyle properties.
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Must live within 60 minutes of the property.
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Proven success driving group, catering, and total revenue.
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The ideal candidate is both strategic and hands-on, with a strong background in relationship-based selling, creative market positioning, and collaborative leadership.
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Strong negotiation, presentation, and interpersonal skills.
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Experience working closely with revenue management and operations teams.
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Highly organized, detail-oriented, and able to thrive in a fast-paced environment.
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Flexible schedule, including evenings and weekends as business demands.
Job Benefits:
Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
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Competitive salary and incentive/bonus plan
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Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
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Standard Annual Performance/Salary Reviews
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Merit and Cost of Living Adjustments
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Complimentary Meals Daily
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Free Parking
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Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties.
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Discounts at specific property partners (NEIRA, Historic Hotels of America).
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50% Discount when Dining at any HCH Property.
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Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
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Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
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Supportive, open-door policy work environment.
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Work Culture that is fun, energetic and motivating.
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Employee Recognition Program - 'Delight and Surprise Dollars'
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Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
About Hay Creek Hotels
Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.
Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.
From: Hay Creek Hotels
