Top 9 Telephone operator Jobs in Baltimore, Md

Telephone Service Representative
MedStar Health —Baltimore, MD
- $18.00 - $29.74 an hour
- Overnight shift
- Hospital
- Computer literacy
- High school diploma or GED
PBX Operator
Stella Maris —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
Operator- Evening Every Other Weekend
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
Telephone Assistant
University of Maryland Medical System —Glen Burnie, MD
- Weekends as needed
- Hospital
- Writing skills
- English
PBX Operator - Hotel
Renaissance Baltimore Harborplace Hotel —Baltimore, MD
- $17.23 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Medical Office Switchboard Operator
Clinical Associates, P.A. —Towson, MD
- Full-time
- Computer literacy
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Hospital Communications Operator
Luminis Health —Annapolis, MD
- $17.50 - $21.68 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- AD&D insurance
- Paid holidays
Hospital Communications Operator-PT-D/E
Luminis Health —Annapolis, MD
- $17.50 - $21.68 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
- AD&D insurance
- Paid holidays

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PBX Operator
Stella Maris —Baltimore, MD
Answers calls directed to the Mercy Operator from internal and external callers, within 3 rings as described in the customer service protocol.
$17.83 - $26.75 an hour
PBX Operator - Hotel
Renaissance Baltimore Harborplace Hotel —Baltimore, MD
In this role, you will manage the hotel’s telephone system and act as a central point of communication by answering, routing, and relaying calls, messages, and…
$17.23 an hour
Quick Apply

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Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…

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Telephone Service Representative

MedStar Health -
Baltimore, MD

Apply Now

Job Details

Full-time
$18.00 - $29.74 an hour

Qualifications

Operator switchboards
Phone communication
Computer literacy
High school diploma or GED
Telephone systems
Typing

Full Job Description

About this Job:

The telecommunications team at MedStar Union Memorial Hospital has a full-time opening for a Telephone Service Rep. This role is the first point of contact for callers and will provide general information and transfer calls as needed. This department is open 24/7 and the ideal candidate will have open availability as needed.

Location: MedStar Union Memorial Hospital
Status: Full-time, 40 hours

Schedule: Flexible availability to work day, evening, and overnight shifts as well as rotating weekends

Primary Duties and Responsibilities

May create and revise the on-call schedule for various departments as required and communicates coverage to callers.
Maintains records of physician and other professional coverage for coverage at the hospital including a sign in/out list as required. Provides answering services for designated physicians and departments and follow paging procedures for doctors and residents.
Maintains the hospital-wide phone directory including emergency and pager numbers for physicians departmental leadership and professional staff. Utilizes and maintains this information in accordance with the hospital's confidentiality policies.
Prints replacement ID badges for associates.
Provides assistance during emergency situations notifying proper internal and external authorities. Maintains open lines of communications during crisis situations. Utilizes all available emergency guidelines to effectively manage critical situations such as CODES reports of fires elevator problems and phone outages.
Provides information to callers including general hospital information and directions; processes and directs incoming and outgoing calls utilizing the Intellidesk system adhering to hospital and departmental standards. Records and reports all troubles with visitors patients and telephones to the proper authority. Sends regular emergency conference visiting hours ending and information desk closing pages via intercom and beeper.
Tests and documents code blue and panic alarms systems. Directs all visitors callers and staff their proper destination.

Minimal Qualifications
Education

High School Diploma or GED required
Knowledge of medical terminology preferred

Experience

3 months switchboard and receptionist experience required

Knowledge Skills and Abilities

Excellent customer services skills.
Typing and computer skills.
Ability to work independently.
Verbal and written communication skills.

This position has a hiring range of : USD $18.00 - USD $29.74 /Hr.

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Refine Your Search

telephone operator jobs in baltimore, md

Telephone Service Representative

PBX Operator

Operator- Evening Every Other Weekend

Telephone Assistant

PBX Operator - Hotel

Medical Office Switchboard Operator

Hospital Communications Operator

Hospital Communications Operator-PT-D/E

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