Top 161 Agile project manager Jobs in Baltimore, Md

Change Management Lead (CRM / ERP implementations)
Trigyn —Baltimore, MD
- Email
- Hybrid work
- Master's degree
- Analysis skills
- Bachelor's degree
14d
Learning Management System, Sr. Program Manager
Enterprise Community Partners —Columbia, MD
- $90,000 - $115,000 a year
- Full-time
- System design
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
2d
ServiceNow Release Manager
Leidos —Odenton, MD
- $107,900 - $195,050 a year
- Full-time
- 6 years
- System design
- Office
ServiceNow Release Manager
Leidos —Odenton, MD
- $131,300 - $237,350 a year
- Full-time
- 6 years
- System design
- Office
IT Specialist (Project Coordinator)
US Social Security Administration —Woodlawn, MD
- $121,785 - $187,093 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Flextime
Project Manager
InVita Healthcare Technologies —Baltimore, MD
- $90,000 - $130,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Computer Science
- English
Quick Apply
IT Project Manager
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $105,000 - $290,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Disability insurance
- Health insurance
8d
Scrum Master
RELI GROUP INC —Baltimore, MD
- $61,125 - $93,275 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Organizational skills
Quick Apply
Manager, Technical Project Management
Peraton —Windsor Mill, MD
- $135,000 - $216,000 a year
- Analysis skills
- Bachelor's degree
- Product management
- Health savings account
- Paid holidays
Project Manager
Koniag Government Services —Woodlawn, MD
- Full-time
- Research
- Microsoft Office
- 8 years
- Paid holidays
- Health insurance
Project Manager IT
Chaney Enterprises —Annapolis, MD
- $80,000 - $130,000 a year
- Full-time
- 5 years
- ERP systems
- Master's degree
Quick Apply
Cybersecurity Program Manager
ERP International —Laurel, MD
- $180,000 - $230,000 a year
- Urgently hiring
- Remote
- Background check
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
8d
Product Manager / Project Manager
Revelare Networks —Baltimore, MD
- $130,000 - $155,000 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Engineering
- AD&D insurance
- Disability insurance
Quick Apply
9d
Scrum Master
Barrow Wise Consulting —Baltimore, MD
- $70,000 - $140,000 a year
- Full-time
- Hybrid work
- 7 years
- Bachelor's degree
- Senior level
- Health insurance
- Paid time off
Quick Apply
Scrum Master, Senior
Navstar, Inc. —Annapolis Junction, MD
- $150,000 - $200,000 a year
- Bachelor's degree
- Senior level
- Communication skills
- Paid holidays
- Disability insurance
Product/Project Manager - AI
MC Payroll Services LLC —Owings Mills, MD
- $50 - $90 an hour
- Contract
- Writing skills
- SQL
- AWS
Quick Apply
Finance Senior Project Manager (Location Flexibility)
RSM —Baltimore, MD
- $102,800 - $176,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
1d
Technical Project Manager - Integrations
CRISP Shared Services, Inc. —Columbia, MD
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Senior level
- 403(b) matching
- Disability insurance
Manager Programs 3
Northrop Grumman —Baltimore, MD
- $184,300 - $276,500 a year
- Overtime
- Engineering
- Office
- 3 years
- Paid holidays
- Disability insurance
Senior Scrum Master
BAE Systems Inc. —Annapolis Junction, MD
- $149,603 - $254,317 a year
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays

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agile project manager jobs near baltimore, md

Change Management Lead (CRM / ERP implementations)

Trigyn -
Baltimore, MD

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Job Details

Contract
14 days ago

Qualifications

Enterprise solutions implementation
Bachelor's degree
Leading team collaboration initiatives
Managing projects
CRM system proficiency
Change management support (employee development activity)
Cross-functional team management
Project stakeholder communication
Stakeholder relationship building
Cross-functional communication
Stakeholder management

Full Job Description

Position Id: J0826-0012

Job Type:6-12 months (contract)

Country: United States

Location: Baltimore, MD

Pay Rate: Open

Contact Recruiter:703-454-2948

Job Description:

Trigyn's direct government client has a long-term contract opportunity for a Change Management Lead (Salesforce 311 Modernization) in Baltimore, MD. (HYBRID Position)

Description:
The Change Management Lead for Salesforce 311 Modernization plays a pivotal leadership role in guiding the enterprise-wide upgrade and optimization of the client’s Salesforce-based 311 platform. This position is responsible for driving cross-functional collaboration, stakeholder engagement, and user adoption to ensure that the modernized 311 system delivers improved resident experience, operational efficiency, and long-term sustainability.

The role includes project management, communications oversight, training development, and continuous process improvement, with a focus on minimizing disruption and maximizing value realization from the modernization initiative.

Key Responsibilities:

Strategic Implementation Leadership

Develop and execute comprehensive change management strategies for the citywide deployment and upgrade of Salesforce 311, ensuring alignment with organizational goals and objectives.
Lead change management initiatives to address resistance, enhance user adoption, and ensure smooth transitions across all departments and agencies impacted by 311 modernization.
Champion organizational change through structured methodologies (e.g., ADKAR, Bridges’ Transition Model) to facilitate system adoption and minimize resistance.

Cross-Functional Coordination & Stakeholder Management

Serve as the primary liaison between 311 operations, IT, CityWorks, BGE, CHIP, and other partner agencies to ensure seamless integration and optimization of Salesforce functionalities.
Facilitate strategic workshops and stakeholder discussions to gather requirements, develop innovative solutions, and refine business processes related to 311 service delivery.

Training Program Development & User Support

Design and manage user-centric training programs, system documentation, and performance support tools for staff and supervisors using the Salesforce 311 platform.
Monitor user experience and adoption metrics; identify and implement continuous training improvements based on feedback from field teams and customer-facing personnel.

System Optimization & Performance Management

Continuously assess system performance, user adoption rates, and operational efficiency, identifying opportunities for process enhancements and improvements in 311 workflows.
Proactively troubleshoot and resolve complex issues related to system functionality, data integrations, and reporting capabilities within Salesforce 311.
Develop and maintain system documentation, standard operating procedures, and best practices guidelines for 311 modernization.

Risk Management & Compliance

Proactively identify and assess risks related to system adoption, including user resistance, technical challenges, and operational disruptions during the Salesforce 311 upgrade.
Develop and implement comprehensive risk mitigation strategies and contingency plans, especially for resident-facing changes and communications.
Maintain high standards for data integrity and compliance throughout 311 operations and processes.

Reporting & Analytics

Track and analyze implementation metrics (e.g., user adoption rates, system utilization, training completion) to identify trends and inform strategic improvements.
Prepare regular reports on modernization progress, challenges, and successes for senior leadership and project sponsors.

Required Qualifications

Bachelor’s degree in Psychology, Business Administration, Management, Organizational Leadership, Public Administration, or a related field.
Minimum of 5-7 years of progressive experience managing large-scale CRM or ERP implementations, with specific experience in Salesforce or 311 modernization preferred.
Demonstrated experience in cross-departmental stakeholder management and enterprise-level change initiatives.
Demonstrated expertise in organizational change management methodologies (e.g., ADKAR, Bridges’ Transition Model, McKinsey 7-S, Nudge Theory).
Strong understanding of project management tools and methodologies (e.g., Agile, PMP, Jira).
Excellent leadership, communication (written and verbal), and stakeholder management skills.
Ability to manage multiple priorities and complex projects in a fast-paced environment.
Strong analytical skills and attention to detail.

Preferred Qualifications:

Master’s degree in Organizational Psychology, Organizational Development, Business Administration, or a related field.
Professional certifications in Salesforce and/or Change Management (e.g., Prosci’s Certified Change Management Professional (CCMP)).
Experience in government or public sector environment, preferably at the local government level.
Knowledge of performance support tools (e.g., WhatFix, Pendo, WalkMe) and online training platforms (e.g., Articulate).
Experience with Learning Management Systems and training program development.
Familiarity with local government operations and systems integration challenges.

BALTIMORE CITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.

For Immediate Response send your resume to [email protected] or call 703-454-2948.

Trigyn-8181

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.

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Refine Your Search

agile project manager jobs in baltimore, md

Change Management Lead (CRM / ERP implementations)

Learning Management System, Sr. Program Manager

ServiceNow Release Manager

ServiceNow Release Manager

IT Specialist (Project Coordinator)

Project Manager

IT Project Manager

Scrum Master

Manager, Technical Project Management

Project Manager

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Cybersecurity Program Manager

Product Manager / Project Manager

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Scrum Master, Senior

Product/Project Manager - AI

Finance Senior Project Manager (Location Flexibility)

Technical Project Manager - Integrations

Manager Programs 3

Senior Scrum Master

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