Top 52 Assistant general manager of hospital operations Jobs in Baltimore, Md

Assistant General Manager of Hospital Operations
Rocky Gorge Animal Hospital —Laurel, MD
- Full-time
- 5 years
- Bachelor's degree
- Travel
Assistant General Manager
MV Transportation —Baltimore, MD
- $84,000 - $114,000 a year
- Full-time
- Background check
- Pass drug screening
- English
- Health savings account
- AD&D insurance
Assistant HR Manager (HR OFFICER III)
State of Maryland - MDH Clifton T. Perkins Hospital Center —Jessup, MD
- $71,805 - $92,894 a year
- Online Application
- Management
- Hospital
- 3 years
1d
Assistant Program Manager HCU
University of Maryland Medical System —Baltimore, MD
- Full-time
- CPR Certification
- 5 years
- BLS Certification
Kennel Assistant at Eastern Animal Hospital
Heartland Veterinary Partners —Baltimore, MD
- $16 - $18 an hour
- Weekends as needed
- Ability to lift 25 pounds
- Entry level
- Health insurance
- Dental insurance
Medical Receptionist
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid holidays
17h
Research Health Science Specialist
US Veterans Health Administration —Baltimore, MD
- Temporary
- Background check
- Pass drug screening
- Bachelor's degree
2d
Nursing Assistant
US Veterans Health Administration —Baltimore, MD
- $43,637 - $71,247 a year
- Part-time
- Background check
- Psychiatry
- Pass drug screening
- Paid parental leave
- Paid holidays
13h
Nursing Assistant- Acute Care
US Veterans Health Administration —Baltimore, MD
- $43,637 - $71,247 a year
- Part-time
- Acute care
- Background check
- Psychiatry
- Paid parental leave
- Paid holidays
2d
Assistant Director of DD Services
Rock Creek Foundation —Silver Spring, MD
- $70,000 - $75,000 a year
- Full-time
- Residential
- Recruiting
- Senior level
- 403(b) matching
- AD&D insurance
Quick Apply
Assistant Store Manager
Weis Markets —Perry Hall, MD
- $67,500 - $80,000 a year
- Full-time
- High school
- Merchandising
- Mid-level
- AD&D insurance
- Disability insurance
Assistant Nurse Manager
University of Maryland Medical System —Towson, MD
- $47.00 - $70.54 an hour
- Full-time
- Acute care
- Nursing
- Surgery
Residential Counselor
University of Maryland Medical System —Baltimore, MD
- Full-time
- CPR Certification
- Computer literacy
- BLS Certification
Peds Ambulatory Svcs CAP Year Medical Assistant
University of Maryland Medical System —Baltimore, MD
- Full-time
- CPR Certification
- Surgery
- BLS Certification
8d
Assistant Nurse Manager- Labor and Delivery unit
University of Maryland Medical System —Towson, MD
- $47.00 - $70.54 an hour
- Full-time
- Nursing
- RN License
- Hospital
Assistant Nurse Manager, TBI Unit
University of Maryland Medical System —Woodlawn, MD
- Full-time
- Nursing
- RN License
- Hospital
Assistant Nurse Manager, Registered Nurse (RN), Acute Neurosciences
University of Maryland Medical System —Baltimore, MD
- Full-time
- Nursing
- RN License
- Mid-level
Assistant Restaurant Leader
Raising Cane's —Columbia, MD
- $61,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Assistant Nurse Manager, Cardiac Telemetry
University of Maryland Medical System —Bel Air, MD
- $47.00 - $70.54 an hour
- Full-time
- Nursing
- RN License
- Hospital
Assistant Customer Experience Manager
Weis Markets —Nottingham, MD
- $16 - $25 an hour
- Full-time
- Mid-level
- Continuous improvement
- Retail management
- AD&D insurance
- Disability insurance
9d

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assistant general manager of hospital operations jobs near baltimore, md

Assistant General Manager of Hospital Operations

Rocky Gorge Animal Hospital -
Laurel, MD

Apply Now

Job Details

Full-time

Qualifications

Customer communication
Financial statement analysis
Bachelor's degree
Financial report interpretation
Profit & Loss statement
Financial statement interpretation
Financial performance measurement
Healthcare performance metrics analysis

Full Job Description

The Opportunity

National Veterinary Associates is seeking to hire an Assistant General Manager of Hospital Operations for Rocky Gorge Animal Hospital in Laurel, Maryland. This role oversees the operations of a large-volume hospital, supports the rollout of NVA (National Veterinary Associates) programs across their site, acts as an influencer for other sites within the division, as well as acts as a liaison between the NVA Support Center and the veterinary practice, and performs duties at the direction of the Division Leader (DDO, DL). This individual will work closely with the Division Leader (DDO, DL) to improve processes and profitability by identifying and implementing local growth initiatives using meaningful measurements.

The Assistant General Manager of Hospital Operations partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the hospital's overall operations and cultivating a supportive and collaborative team environment. Given the management responsibilities and the face-to-face interaction with clients and employees, on-site attendance is considered an essential job function of this position.

Ideal candidates are analytical thinkers, experienced problem-solvers, and effective communicators with a proven record of accomplishment of success in operations management and people leadership.

SPECIFIC AREAS OF RESPONSIBILITY:
Hospital Operations

Acts as a collaborative liaison between hospitals, NVA support center, and the Division Leader (DDO, DL)
Acquires and maintains knowledge of organizational and local practice policies and procedures
Effectively leverages our practice management software and NVA support systems for reporting and training
Ensures proper staff scheduling/optimization.
Analyzes and interprets operational reports and identifies areas for improvement
Implements and champions NVA initiatives as a change manager.
Oversees employee benefits program and hospital insurance plans.
Develops and implements hospital policy, including DEA/Controlled Substances and OSHA compliance
Performs quality checks and reviews of client files
Monitors computer systems and works with HelpDesk to resolve technical systems/equipment issues
Strategizes and works with Managing Veterinarian to implement and ensure the best veterinary practices in medicine and business structure

Strategic Planning and Leadership

Collaborates with the Managing Veterinarian and Division Leader (DDO, DL) to create an overall strategy (i.e., positioning in local market) and obtains buy-in and alignment with staff
Creates action plans, sets and manages goals, delegates tasks, and tracks performance
Sets productivity and financial targets for manager and lead staff, holding them accountable to achieving goals and structuring compensation to reflect achievement
Analyzes and improves systems, policies, and processes
Plans, organizes, and participates in regional meetings as needed
Acts as a champion for change and identifies, documents, shares, and promotes best practices

Hospital Leader Development

Effectively trains new managers and department leads and provides ongoing development via check-ins
Collaborates with support center staff in getting new hospital staff positioned in their role
Mentors, coaches, and sets expectations with hospital leadership and staff.
Ensures managers and leads are trained in financial and operational systems and methods

Financial Management

Analyzes the financial health of hospitals and diagnoses financial issues using appropriate reports
Leads the preparation and communication of the annual budget for the site, including both Revenue & Costs and Capital Expenditures
Oversees the management of costs, particularly labor
Drives revenue growth
Ensures payroll is accurately completed and submitted for all hospital staff
Manages accounts receivable and cash on hand, including performing invoice audit reviews
Manages hospital inventory and controls facility and administrative costs.
Performs other duties essential to the performance of the hospital as assigned

People Management

Partners with the Managing Veterinarian to address staffing needs including hiring, training, reviewing, and disciplining of staff
Manages the performance management cycle from interviewing and hiring to counseling and terminating staff, and assists managers and leads with personnel issues/problems in partnership with NVA HR
Ensures hospitals comply with all Federal and State human resource policies (I-9, DEA, OSHA)
Conducts staff performance reviews and partners with L&D to guide career development.
Makes recommendations for staff training and development
Negotiates and mediates issues/conflicts; coaches and provides feedback to staff
Implements performance-based incentive and rewards and recognition programs
Manages staff, including grooming and boarding staff if applicable, as well as, People Operations manager, DVM operations manager, Outreach manager, and departmental leads
Tracks and maintains current licensures for all DVMs

Client Relations

Demonstrates and reinforces the highest level of client service
Resolves client issues and escalations and oversees client follow-up communication
Drives both existing and new client visits through tactics, strategic client communication and local marketing efforts (i.e., Community).
Develops, champions, and oversees client acquisition and retention initiatives. Assess the quality of service and provide direction for enhancing quality.

Qualifications

Minimum of 5 years of experience in operations management
Bachelor's degree in business administration, operations management or related field, an MBA or master's level business education is a plus.
Experience developing and leading teams of 75+ with multiple layers of employees as well as varying employee skill sets
Experience & a proven record of accomplishment successfully managing a P&L with revenue of $10M+.
In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, optimizing workflows, SOO (Statement of Operations) reviews, etc.)
Expert knowledge of data analysis and performance/operation metrics
Acute financial analysis skills related to EBITDA, revenue, and cost drivers, and understanding business pro forma financial statements
Experience developing long-term business strategies, ensuring employee policies are in compliance and applied with fairness and consistency
A commitment to a continuous evaluation of the efficiency of business operations according to organizational objectives while having the ability to anticipate and apply immediate mitigation plans to ensure a minimal impact during fluctuations in business or staffing.
Ability to communicate effectively verbally and in written form. The role will require presentation and training to large groups of individuals.
Ability to travel as necessary to division and NVA meetings.
Basic computer skills i.e., Microsoft Office suite (Previous practice management software knowledge a plus).
Ability to display above-average EQ and model a professional and courteous manner with staff and clients.
Experience leading a site through a renovation or relocation a plus.

Apply Now

Refine Your Search

assistant general manager of hospital operations jobs in baltimore, md

Assistant General Manager of Hospital Operations

Assistant General Manager

Assistant HR Manager (HR OFFICER III)

Assistant Program Manager HCU

Kennel Assistant at Eastern Animal Hospital

Medical Receptionist

Research Health Science Specialist

Nursing Assistant

Nursing Assistant- Acute Care

Assistant Director of DD Services

Assistant Store Manager

Assistant Nurse Manager

Residential Counselor

Peds Ambulatory Svcs CAP Year Medical Assistant

Assistant Nurse Manager- Labor and Delivery unit

Assistant Nurse Manager, TBI Unit

Assistant Nurse Manager, Registered Nurse (RN), Acute Neurosciences

Assistant Restaurant Leader

Assistant Nurse Manager, Cardiac Telemetry

Assistant Customer Experience Manager

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