Top 115 Caller Jobs in Baltimore, Md

Intake & Engagement Specialist
Tax Law Firm —Annapolis, MD
- $20 - $24 an hour
- Weekends as needed
- Background check
- Google Workspace
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Operator- Evening Every Other Weekend
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Word processing
- Computer literacy
- 403(b) matching
- Paid holidays
Call Center Operator - Adult & Peds Clinic
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- High school diploma or GED
- Clinic
- Epic
- 403(b) matching
- Paid holidays
Caregiver Support Specialist (Remote)
FreedomCare —Baltimore, MD
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
Lead Call Center Operator
Mercy Medical Center —Baltimore, MD
- $20.32 - $33.53 an hour
- Full-time
- Computer literacy
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
7d
Part -Time Visitor Experience Associate
Maryland Center for History and Culture —Baltimore, MD
- $19 an hour
- Part-time
- Word processing
- High school diploma or GED
- Bachelor's degree
- Free parking
Quick Apply
Patient Service Rep- Emergency Dept
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- 403(b) matching
- Paid holidays
School Secretary (26-27)
Baltimore City Public Schools —Baltimore, MD
- Online Application
- Microsoft Excel
- Computer literacy
- English
- Retirement plan
Call Center Specialist
Healthcare For the Homeless Inc —Baltimore, MD
- $17.50 - $20.00 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
Customer Service Representative I
Versant Health —Baltimore, MD
- $17.75 - $21.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Program Assistant
ST VINCENT DE PAUL OF BALTIMORE INC —Baltimore, MD
- $16 - $17 an hour
- Full-time
- English
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Office Assistant (Academic Affairs)
Johns Hopkins University —Baltimore, MD
- $15.70 - $25.25 an hour
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Patient Service Representative
Chase Brexton Health Care —Baltimore, MD
- $17.83 - $22.92 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- 1 year
Quick Apply
Reception Supervisor - Amazon
Northwest Center —Columbia, MD
- $29.31 an hour
- 8 hour shift
- English
- Mid-level
- Office
- Free parking
- Wellness program
Office Assistant - (Towson Preparatory)
Johns Hopkins University —Baltimore, MD
- $15.70 - $25.25 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
12d
Front Desk Representative (Part Time)
Clearway Pain Solutions —Timonium, MD
- $17 - $19 an hour
- Part-time
- Organizational skills
- 1 year
- Reliable transportation
- Paid time off
- 401(k) matching
Quick Apply
Administrative Assistant (MedStar Ambulatory Services)
MedStar Health —Timonium, MD
- $20.57 - $36.27 an hour
- Full-time
- Word processing
- Office
- Windows
7d
Administrative Assistant / Receptionist
GOODWILL IND OF THE CHESAPEAKE INC —Baltimore, MD
- $19.38 an hour
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Pharmacy Patient Access Specialist
Johns Hopkins Care at Home —Baltimore, MD
- $20.53 - $33.90 an hour
- Full-time
- Customer service
- Mid-level
- Outpatient experience
- Tuition reimbursement
- Paid time off

I want to receive the latest job alert for caller in baltimore, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

caller jobs near baltimore, md

Office Assistant jobs in Baltimore, MD

Patient Services Representative jobs in Baltimore, MD

Call Center Representative jobs in Baltimore, MD

Support Specialist jobs in Baltimore, MD

Program Assistant jobs in Baltimore, MD

School Secretary jobs in Baltimore, MD

Receptionist jobs in Columbia, MD

Receptionist Administrative Assistant jobs in Baltimore, MD

Patient Access Specialist jobs in Baltimore, MD

Customer Service Representative jobs in Baltimore, MD

Office Assistant jobs in Springfield, OR

Speech Language Pathologist Assistant jobs in Kansas City, KS

Office jobs in Wayne, NJ

Corporate Office jobs in Orlando, FL

Office Assistant jobs in Everett, WA

Office Assistant jobs in Florence, SC

Office Assistant jobs in Brea, CA

Patient Services Representative jobs in Canton, OH

Worldwide Flight Services jobs in Denver, CO

Patient Services Representative jobs in West Virginia

Intake & Engagement Specialist

Tax Law Firm
Annapolis, MD

Quick Apply

Job Details

Full-time
$20 - $24 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Google Workspace
Active listening
Interpersonal skills
Phone communication
Legal office phone management
Customer service
High school diploma or GED
Bachelor's degree
Legal drafting
Law office experience
Empathy
HubSpot
Telemarketing
Legal compliance
Client interaction via phone calls

Full Job Description

Frost Law | Intake & Engagement Specialist

Frost Law is looking for a highly motivated individual who is passionate about creating a positive customer service experience for clients at a busy, hands-on law firm This position requires immediate learning and execution of intake and engagement processes while managing high-volume inbound and outbound calls in a fast-paced environment. The role requires working flexible hours, including evenings and weekends, with significant responsibilities for document drafting and direct client interaction. This is an opportunity for someone committed to long-term growth to develop expertise in our core business processes while contributing to a rapidly moving team.

Document Oversight & Compliance: Draft, review, verify, and facilitate the execution of critical legal and financial documents to ensure accuracy and adherence to regulatory standards.
Billing : Experience with electronic payment systems, and processing initial retainer payments.
Signature & Approval Coordination: Manage the collection and distribution of approvals and executed agreements, ensuring timely processing.
Navigate CRM System: Effectively use our Customer Relationship Management (CRM) system to quickly access and comprehend client information, including their current financial status and program progress. Maintain accurate and detailed records of all client interactions and program progress in the CRM system.

Job Responsibilities:

Lead Interaction: Serve as the first point of contact for leads seeking legal assistance through one of our communication channels. No Cold Calling – All leads have asked us to contact them or are calling us. Complete scheduled intake appointments with Prospective Clients to collect necessary information.
Case Assessment: Evaluate the potential viability of cases based on the gathered information and the qualifications of our partner firm.
Follow-up with callers in a consistent and respectful manner.
Conflict Check Protocols - Conflict Check Protocols
Documentation and Record Keeping: Maintain accurate and organized records of all client interactions, case details, and related documents. Input data into case management systems or databases for easy access and retrieval.
Putting callers in contact with attorneys who best meet their needs
Respond promptly to all customer inquiries
Engage with customers and be positive and professional Training: Participate in continuous guided and self directed training to stay updated on procedures, terminology, and best practices for client interaction.
Outstanding interpersonal, communication, organizational, and problem-solving skills.
Professional call center/scheduling experience a plus

MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.
The ideal applicant has 2 years of reception or customer service experience, preferably on the phone or in a call center. No prior legal work or experience is necessary. Google Workspace, HubSpot, or Clio experience a plus.

Required Skills:

Willingness to work in-office (not remote)
Availability to work evenings and weekends as needed
High call volume experience (both inbound and outbound)
Demonstrated empathy in previous roles
Document drafting skills
Ability to adapt to rapidly changing work environments
Commitment to long-term growth within the company

Pay Range: $20.00 -$24.00 per hour

Schedule:

Ability to work scheduled hours, and shifts may vary based on department needs. Hours for this role will range from 11AM-7PM to 12PM-8PM depending on needed coverage in upcoming weeks during the week. It also will require occasional weekend shift (9 to 5PM).

Work Location: In-person, Annapolis, MD

Please submit a resume for consideration.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work shifts during the week that will range between 11:00AM-7:00PM to 12PM-8:00PM.

This role would also include an occasional weekend shifts (9AM to 5PM), are you able to work weekend shifts?

Education:

High school or equivalent (Preferred)

Experience:

Google Suite: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

caller jobs in baltimore, md

Intake & Engagement Specialist

Call Center Operator - Healthcare

Operator- Evening Every Other Weekend

Call Center Operator - Adult & Peds Clinic

Caregiver Support Specialist (Remote)

Lead Call Center Operator

Part -Time Visitor Experience Associate

Patient Service Rep- Emergency Dept

School Secretary (26-27)

Call Center Specialist

Customer Service Representative I

Program Assistant

Office Assistant (Academic Affairs)

Patient Service Representative

Reception Supervisor - Amazon

Office Assistant - (Towson Preparatory)

Front Desk Representative (Part Time)

Administrative Assistant (MedStar Ambulatory Services)

Administrative Assistant / Receptionist

Pharmacy Patient Access Specialist

I want to receive the latest job alert for caller in baltimore, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected