Top 1 Casino operations manager Jobs in Baltimore, Md

Slot Operations Shift Supervisor
Caesars Entertainment —Baltimore, MD
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
1d

Discover related jobs

Based on your search for casino operations manager jobs.

QA/QC Manager
Southland Industries Inc. —Brandywine, MD
Conducts and manages field observations of MEP systems to determine compliance with approved plans, specifications, and other contract documents.
$117,594 - $161,692 a year
Renovations Construction Manager
Royal Plus, Inc. —White Marsh, MD
Valid driver’s license and clean driving record (DOT certification a plus). Hands-on problem solver willing to assist in the field when needed.
$75,000 - $90,000 a year
Quick Apply
3d

I want to receive the latest job alert for casino operations manager in baltimore, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

casino operations manager jobs near baltimore, md

Shift Manager jobs in Baltimore, MD

Shift Manager jobs in North Carolina

Night Shift jobs in Lewisville, TX

Shift Manager jobs in Killeen, TX

Shift Manager jobs in Mobile, AL

Night Shift jobs in Wasilla, AK

Shift Manager jobs in Pensacola, FL

Slot Operations Shift Supervisor

Caesars Entertainment -
Baltimore, MD

Apply Now

Job Details

1 day ago

Qualifications

Team leadership
Coaching
Employee relationship building
Leading team collaboration initiatives

Full Job Description

Essential Job Functions including the following but other duties may be assigned:

Supervises staff performance as pertains to department procedures, game security, customer service and compliance with Maryland Lottery Commission regulations.
Performs scheduling, evaluations, discipline and training of slot technical personnel.
Assists Slot Performance Manager in planning slot projects and provides suggestions and recommendations for improvements with processes and procedures.
Trains slot repair personnel on all types of slots and gaming equipment, reviewing all documents to ensure accuracy.
Schedules and oversee work assignments. Assists with work assignments when needed.
Produces technical machine operation evaluations in resolving customer disputes and regulation compliance.
Supervises the control of keys and locks necessary to maintain the integrity and security of company assets.
Responsible for control of parts distribution, inventory, tools and equipment.
Works with other departments or outside contractors when services are required by the department and to ensure the work is being completed as requested.
Reviews all paperwork completed by slot technician staff to ensure accuracy.
Observes slot floor operation and evaluates slot technicians'' performance.
Provides legendary guest service to resolve guest complaints and disputes.
Responsible for promoting all department and property guest service initiatives.

Associate degree (or equivalent from a two-year college or technical school) or 3-5 years equivalent training/experience required.
Must possess strong interpersonal, coaching and leadership skills.
Strong gaming, managerial, administrative, and financial acumen skills.
4 to 6 years experience in Slot Performance or Operations.
Demonstrated ability to deal effectively with employees at all levels.
Strong organizational and analytical skills.
Computer literacy.
Ability to handle complex and emotional issues.
Act as a role model to other employees and always leads by example.
Adhere to all regulatory, company and department policies and procedures.
Must project professionalism and possess excellent verbal and written communication skills.
Professional appearance.

Physical, Mental and Environmental Demands:

Must be able to work independently.
Must be able to sit, stand or walk for long periods of time (8-12 hours).
Must be able to respond calmly and make rational decisions, when handling employee conflicts and/or guest disputes.
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways, elevator, or escalator.
Must be able to lift and carry up to 75 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Responds to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary tools and office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.

As a part of Caesars Entertainments employment process, job offers will be contingent upon successful completion of pre-employment drug testing, background checks, and applicable Maryland Lottery Commission licensing requirements.

Apply Now

Refine Your Search

casino operations manager jobs in baltimore, md

Slot Operations Shift Supervisor

Discover related jobs

I want to receive the latest job alert for casino operations manager in baltimore, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected