Top 15 Customer support coordinator Jobs in Baltimore, Md

Service Coordinator 2
Convergint Technologies LLC —Columbia, MD
- $30 - $35 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
8d
Service Coordinator
Sciens Building Solutions —Arbutus, MD
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Service Coordinator -- Case Manager
Comcast Corporation —Laurel, MD
- $20.21 - $30.31 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
11d
Multi Site Customer Service Coordinator
Ricoh —Baltimore, MD
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Office
1d
Bilingual Spanish Customer Service Coordinator- Call Center
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Spanish
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Account Coordinator
Gallagher Benefit Services —Hunt Valley, MD
- $46,000 - $89,500 a year
- Mid-level
- Bachelor's degree
- 2 years
7d
Service Coordinator
Tecta America —Jessup, MD
- From $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Jr. Account Project Coordinator
HCI —Ellicott City, MD
- $50,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick Apply
Service Coordinator
Smart Building Technologies —Owings Mills, MD
- Call employer
- Mid-level
- High school diploma or GED
- Business Administration
- Paid holidays
- Health insurance
Quick Apply
12h
Warranty Coordinator
Douron, Inc. —Owings Mills, MD
- $21 - $24 an hour
- Online Application
- Writing skills
- ERP systems
- Mid-level
- AD&D insurance
- Paid holidays
Client Relations Coordinator
Quick Servant Co Inc —Columbia, MD
- $20 - $23 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
Quick Apply
Business Development Coordinator Customer Service- Mercedes-Benz Silver Spring
Mercedes Benz of Silver Spring —Baltimore, MD
- $19 - $23 an hour
- Full-time
- Dealership
- Mid-level
- Business development
- Health insurance
- Employee assistance program
Quick Apply
4d
Automotive Service Appointment Coordinator
Sheehy BDC —Severna Park, MD
- $17 an hour
- Full-time
- Hybrid work
- Clean driving record
- Microsoft Outlook
- Driver's License
- Profit sharing
- Paid training
Quick Apply

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Service Coordinator 2

Convergint Technologies LLC -
Columbia, MD

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Job Details

Full-time
$30 - $35 an hour
8 days ago

Benefits

Wellness program
Paid parental leave
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cell phone reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Serving clients
In-person customer service
Customer engagement

Full Job Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Service Coordinator to join our amazing culture. In this role, you will answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service. As a Service Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Coordinator.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
Answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers’ first choice for service.
Provide co-ordination of service with technicians, sub-contractors and customers within designated CTC location.
May act as a lead, coordinating the work of others, but not a supervisor.
Performs other duties and responsibilities as requested or required.

What You’ll Need

Exceptional telephone and personal customer service skills and ability to work under pressure.
Excellent Microsoft Outlook, Excel, and Word skills.
Strong financial knowledge and skills—ability to understand financials such as accounts receivable/payable, purchase orders, work orders, etc.
Strong organizational skills and the ability to handle multiple projects tasks simultaneously.
Excellent ability to facilitate a collaborative working environment for customers and team members.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

10 Company Holidays and Paid Time Off starting at 13 days annually
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Vehicle reimbursement plan or company vehicle
Corporate Social Responsibility Day
Cell phone reimbursement (if applicable)
Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 3-5 years call center, dispatch, or administrative experience

Preferred Experience: (but not required):

Experience in construction industry, automation, or similar environment

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available.

The anticipated compensation of this position is $30 - $35 per hour.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer support coordinator jobs in baltimore, md

Service Coordinator 2

Service Coordinator

Service Coordinator -- Case Manager

Multi Site Customer Service Coordinator

Bilingual Spanish Customer Service Coordinator- Call Center

Account Coordinator

Service Coordinator

Jr. Account Project Coordinator

Service Coordinator

Warranty Coordinator

Client Relations Coordinator

Business Development Coordinator Customer Service- Mercedes-Benz Silver Spring

Automotive Service Appointment Coordinator

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