Top 120 Enrollment specialist Jobs in Baltimore, Md

Enrollment Specialist
Morgan State University —Baltimore, MD
- $55,000 a year
- Weekends as needed
- Google Workspace
- High school
- Research
10d
Student Support Specialist (Student Enrollment & Account Management)
Johns Hopkins University —Baltimore, MD
- $18.20 - $33.90 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Word processing
Intake Specialist
Baltimore City Community College —Baltimore, MD
- $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Medicaid Specialist
West Baltimore PACE Community Coalition LLC —Baltimore, MD
- $60,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Databases
- Opportunities for advancement
Quick Apply
Caregiver Support Specialist (Remote)
FreedomCare —Baltimore, MD
- $23 - $26 an hour
- Home Health
- 1 year
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
13d
Provider Credentialing Specialist I (Remote) - Dental
CareFirst BlueCross BlueShield —Baltimore, MD
- $38,520 - $70,620 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- 401(k)
Quick Apply
Registration Specialist
Baltimore City Community College —Baltimore, MD
- $25 - $27 an hour
- Part-time
- Office
- 1 year
- Associate's degree
Office Administrator (Specialist Officer I)
Baltimore County, MD —Towson, MD
- $22.99 - $32.80 an hour
- Part-time
- Word processing
- Basic math
- Mid-level
- Paid holidays
- Health insurance
3d
Call Center Specialist
Healthcare For the Homeless Inc —Baltimore, MD
- $17.50 - $20.00 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
3d
Benefits Specialist
HARKINS BUILDERS INC —Columbia, MD
- $70,000 - $80,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Profit sharing
- Paid jury duty
Payroll and HR Operations Specialist
Gaines and Company —Reisterstown, MD
- $65,000 - $75,000 a year
- Full-time
- Background check
- Spanish
- Construction site
- Health insurance
- Dental insurance
Quick Apply
13d
Mental Health Rehabilitation Specialist
One Source Wellness Works LLC —Towson, MD
- Full-time
- Hybrid work
- Management
- Pass drug screening
- Adults
- Health insurance
- Dental insurance
Quick Apply
Accounting & Payroll Specialist
Everstand —Baltimore, MD
- $52,709 - $64,826 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
HSPD-12: Government Badging & Credentialing Specialist (Baltimore, MD*)
Citizant Inc —Baltimore, MD
- $19.10 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Pre-Release and Juvenile Justice Reentry Specialist
Roca, Inc —Baltimore, MD
- $76,000 - $80,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Benefits Eligibility Specialist
Healthcare For the Homeless Inc —Baltimore, MD
- $40,333 - $48,400 a year
- Online Application
- Spanish
- Writing skills
- HIPAA
- Paid parental leave
- Loan repayment program
Quick Apply
11d
Program Specialist (Research Administration)
Johns Hopkins University —Baltimore, MD
- $53,800 - $94,400 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
13d
Retirement Specialist
Kennedy Krieger Institute —Baltimore, MD
- $64,501.01 - $114,089.46 a year
- Full-time
- 3 years
- Continuous improvement
- Senior level
- 401(k)
12d
Credentialing Specialist
One Federal Solution —Baltimore, MD
- Customer service
- Mid-level
- Administrative experience
Quick Apply
9d
Aging Human Services Program Specialist - Guardianship Program Specialist
Baltimore County, MD —Towson, MD
- $58,037 - $66,390 a year
- Overtime
- Pass drug screening
- Adults
- Mid-level
- Health insurance
- Dental insurance

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Enrollment Specialist

Morgan State University -
Baltimore, MD

Apply Now

Job Details

Full-time
$55,000 a year
10 days ago

Qualifications

Computer operation
Google Workspace
Educational administrative software
In-person customer service
Family Educational Rights and Privacy Act (FERPA)
Research
Driver's License
Bachelor's degree
Data management
Decision making
Customer engagement
Data interpretation
Computer skills
Productivity software
Ellucian
Cross-functional collaboration
Cross-functional communication

Full Job Description

Posting Summary

Job Title

Enrollment Specialist

Division

Division of Enrollment Management & Student Success

Department

Office of Undergraduate Admissions & Recruitment

Work Status

Full Time

Position Category

Staff

FLSA

Exempt

Pay Range

Exempt

Salary Range

$55,000 / year

Fund Source

State Support

Job Summary

This position serves as a frontline representative of the Office of Undergraduate Admission and Recruitment and is responsible for providing exceptional customer service and enrollment support to prospective students, families, counselors, and campus stakeholders. The position assists students throughout the admissions and enrollment process by responding to inquiries, providing admissions guidance, supporting campus visits and recruitment events, maintaining accurate records, and ensuring compliance with university policies and procedures.

Job Duties

The Undergraduate Admission Enrollment Specialist is responsible for providing student-centered enrollment assistance to students. They will assist students, parents, high school counselors, and others as they navigate the application and enrollment process. This includes answering questions in person, via the internet, email, U.S. mail, or by phone regarding admission requirements, application processing, scheduling campus visits, policies and procedures related to admissions and other student services, and referring students and stakeholders to appropriate college resources. They are expected to maintain awareness and a general understanding of departments and resources within the college and respond to questions about Morgan State University, Baltimore City, and its proximity to the surrounding states.

Specialists are expected to participate in training to ensure quality control of the enrollment team. They will work closely with Bear Essentials, the Admission Counselor for Visitor Services, the Admissions Operations team, and the Assistant Director of Admissions for Marketing and Communications to support the customer service standards of the office and enrollment management division. This is a critical role and reports directly to the Director of Undergraduate Admission and Recruitment within the Office of Undergraduate Admission and Recruitment.

Essential Duties and Responsibilities:

Enrollment Management, Undergraduate Admissions and Operations Support
- Provides critical frontline support for the Office of Undergraduate Admissions and Recruitment through a variety of customer service interactions (phone calls, email, walk-ins).
- Acts as the first point of contact for prospective students and their families. While also serving as the initial point of contact for admissions-related inquiries from students, staff, and third parties.
- Provides excellent customer service to help meet overall Enrollment Management goals.
- Learns and maintains working knowledge of the Undergraduate Admissions process as it pertains to all student types
- Interprets and explains a wide range of university and governmental policies and procedures involving admission-related inquiries on various media of communications
- Collaborates with peers and professionals across campus to provide a positive transition for high school students and transfer students to Morgan State.
- Utilizes analytical skills by evaluating current procedures and determining effectiveness through the use of data and research.
- Serves as an information resource to prospective students and their families, as well as campus stakeholders
- Ensures proper packaging and mailing of admissions materials.
- Uses critical thinking skills to troubleshoot applicant inquiries while analyzing barriers that may arise in the process. Identifies and resolves complex issues in accordance with
- Admissions policies and procedures.
- Maintains data and student information confidentiality in accordance with FERPA.
- Maintains a positive attitude in an ever-evolving workplace.
- Provides honest and constructive critique to develop a team environment.
- During peak application processing times, specialists may provide support to the Admissions Operations team.
- Completes ad hoc projects and responsibilities related to admissions, which may include providing campus visit presentations, campus tours, attending local college fairs and high school visits.
- Other duties as assigned.

Requested Minimum Qualifications

Work Environment:

This is a fast-paced, high-volume operation; team collaboration and management are essential to the success of the role.
It may require weekend and evening hours to provide support to the undergraduate recruitment and operations teams.
This position maintains an office on campus and is expected to report to that location daily.
Scheduled work hours are from 8 AM to 5 PM, Monday through Friday.
This position reports directly to the Director of Undergraduate Admission and Recruitment within the Office of Undergraduate Admission and Recruitment.

Required Experience

1-2 years of customer service experience.
Bachelor’s degree.
A valid driver’s license.
Experience in college admissions, student recruitment, business call centers, or similar fields is desired but not necessary.
Basic FERPA knowledge and compliance.

Other Preferences for Consideration

Knowledge, Skills & Abilities

Required Skills

Ability to multitask in a highly dynamic admissions environment.
Must have excellent customer service skills.
Knowledge of computer databases and standard software programs, most notably: Google Workspace, Ellucian Recruit, and VisitDays. Ability to quickly learn new computer programs.
Must be creative, self-motivated, and have the ability to work independently.
Strong leadership, administrative, and time management skills.
Strong presentation skills and ability to work with a cross-functional team.
Ability to communicate effectively and provide advice and guidance to prospective students.
Proven analytical abilities and sound judgment.
Participation in professional development opportunities specific to job-related functions where available.

Posting Detail Information

Posting Number

ST01614

Number of Vacancies

Job Open Date

07/23/2026

Application Review Date

Job Close Date

08/06/2026

Special Instructions to Applicant

Please enter two professional references on the References page of the application.

Apply Now

Refine Your Search

enrollment specialist jobs in baltimore, md

Enrollment Specialist

Student Support Specialist (Student Enrollment & Account Management)

Intake Specialist

Medicaid Specialist

Caregiver Support Specialist (Remote)

Provider Credentialing Specialist I (Remote) - Dental

Registration Specialist

Office Administrator (Specialist Officer I)

Call Center Specialist

Benefits Specialist

Payroll and HR Operations Specialist

Mental Health Rehabilitation Specialist

Accounting & Payroll Specialist

HSPD-12: Government Badging & Credentialing Specialist (Baltimore, MD*)

Pre-Release and Juvenile Justice Reentry Specialist

Benefits Eligibility Specialist

Program Specialist (Research Administration)

Retirement Specialist

Credentialing Specialist

Aging Human Services Program Specialist - Guardianship Program Specialist

I want to receive the latest job alert for enrollment specialist in baltimore, md

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