Top 21 Entry level account manager Jobs in Baltimore, Md

Student Support Specialist (Student Enrollment & Account Management)
Johns Hopkins University —Baltimore, MD
- $18.20 - $33.90 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Word processing
Account Coordinator
Alera Group —Baltimore, MD
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Patient Account Representative
Sheppard Pratt —Towson, MD
- $18.50 - $26.04 an hour
- Hybrid work
- High school diploma or GED
- Entry level
- Commercial
- 403(b) matching
- Mileage reimbursement
Quick Apply
Account Coordinator - Employee Benefits
Gallagher Benefit Services —Hanover, MD
- $39,500 - $77,000 a year
- Basic math
- Office
- High school diploma or GED
Account Manager (Entry Level)
Hardy Co —Towson, MD
- $50,000 - $60,000 a year
- Full-time
- Bachelor of Science
- Office
- Business development
- Paid time off
- Employee discount
Quick Apply
1d
Merchant Services Account Executive - Business Banking
PNC Financial Services Group —Baltimore, MD
- $70,000 a year
- Full-time
- Spanish
- Mid-level
- Travel
- Wellness program
- Health savings account
Account Executive, Employee Benefits
Gallagher Benefit Services —Hunt Valley, MD
- $65,500 - $127,500 a year
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health savings account
Jr. Account Project Coordinator
HCI —Ellicott City, MD
- $50,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick Apply
2d
Merchant Services Account Executive - Business Development
PNC Financial Services Group —Baltimore, MD
- $70,000 a year
- Full-time
- Mid-level
- Travel
- Computer skills
- Wellness program
- Health savings account
Jr. Account Executive
Ardalyst —Columbia, MD
- $55,000 a year
- Full-time
- Remote
- Bachelor's degree
- Contracts
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
Account Executive
Abel Communications —Baltimore, MD
- Email
- Marketing
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Account Executive
Comm-Tronics, Inc. —Glen Burnie, MD
- $60,000 - $85,000 a year
- Email
- Hybrid work
- Customer service
- Research
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Account Executive
WWEX Group —Baltimore, MD
- $60,000 - $65,000 a year
- Full-time
- Customer service
- Mid-level
- Business development
Quick Apply
Account Executive
Strategic Factory —Owings Mills, MD
- $43,000 a year
- Full-time
- Background check
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Account Executive – Insurance Sales (Base + Commission + Residual Income)
Goosehead Insurance - Bisker Agency —Lutherville-Timonium, MD
- $45,000 - $90,000 a year
- Full-time
- Hospitality
- Mid-level
- US work authorization
- 401(k)
- 401(k) matching
Quick Apply
3d
Merchant Services Account Executive-Remote
Kurv —United States
- From $40,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply

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entry level account manager jobs near baltimore, md

Student Support Specialist (Student Enrollment & Account Management)

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$18.20 - $33.90 an hour

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

121658

Date Created

June 25, 2026

Job Function

Student Services

Exempt Status

Non-Exempt

Shift Type

Full Time

Schedule

Mon - Fri / 08:00am - 05:00pm

Worksite

01-MD:Homewood Campus

Work Modality

Hybrid: On-site 60-89% of hours worked (Ex: 3-4 out of 5 days/week)

We are seeking a Student Support Specialist who will be part of a team that serves as the primary point of contact in providing quality customer experiences for students, parents, call center staff and other stakeholders seeking guidance for financial aid, registration, and student accounts services across Johns Hopkins University (JHU). This position requires attention to detail in a fast-paced, ever-changing environment and will deliver high-quality, student-centered advice and support through multiple modalities (email, in-person, and phone). The Student Support Specialist must have a pleasant disposition and a positive attitude. Working on a team grounded in the principles of excellent customer service, the person in this position will be responsible for meeting quality customer service metrics and assessments.

The person in this position should have an in-depth understanding of or exceptional familiarity with financial aid, registration, and student accounts processes and policies. The Specialist should also have extensive knowledge of Title IV compliance regulations, ensuring adherence to regulatory compliance with financial aid applications and eligibility.

This Student Support Specialist will report directly to an Associate Director on the Director’s team. Duties will include supporting student accounts, financial aid, and registration-related questions and concerns throughout the university within the Student Enrollment and Account Management (SEAM) department.

Specific Duties & Responsibilities

Serve as the first point of contact for student enrollment services, specifically financial aid, registration, and student accounts, to the university community in a shared services organization, SEAM.
Provide exceptional customer service to all Johns Hopkins University constituents, including students, internal staff and faculty, external stakeholders, parents, sponsors (third-party payers), and all parties in contact with the university.
Provide general information to solve issues related to financial aid, registration, and student accounts.
Liaise with the contracted call center staff and university operational staff in support of front-line issues and troubleshooting.
Manage the student case management queues in the Salesforce database to ensure timely triage, escalation, resolution, and processing of incoming cases.
Facilitate virtual services through scheduled appointments and unscheduled Zoom drop-ins to support students and families inquiring about financial aid, billing, and registration information.
Execute ongoing communication with students, parents, and staff while maintaining a high level of customer satisfaction in all digital modalities, including via email and phone.
Counsel, advise, investigate, problem-solve, and resolve issues from current and former students, parents, faculty, staff, sponsors, and other third parties.
Explain financial aid packages and eligibility for institutional and federal aid awards and give helpful instructions on using financial aid self-service tools to students and parents.
Provide payment details, account information, and helpful instructions on using student accounts self-service tools to students and parents.
Provide registration details and give helpful instructions on using registration self-service tools to students and parents.
Identify potential management inefficiencies to promote operational excellence and coordinate process improvements of service to students and the university community.
Participate in professional development and training opportunities to stay abreast of institutional, federal, and other regulations.
Occasionally support university events to assist prospective students, current students, and other stakeholders (e.g., orientations, open houses, etc.)
Perform other duties as assigned.

Special Knowledge, Skills, & Abilities

Ability to build relationships across departments.
Demonstrated technical skills utilizing a range of information databases.
Great listening skills.
Detail-oriented.
Strong oral and written communication skills.
Ability to communicate effectively with diverse populations.
Excellent organizational skills with an ability to prioritize and work on multiple projects and tasks simultaneously, often with many interruptions.
Willingness to commit to exceeding expectations and deliver the highest level of customer service.
Self-motivated, proactive, friendly, courteous, and collaborative.
Take pride in every aspect of work and perform it with energy and enthusiasm.
Be a strong team player with a commitment to continuous learning.

Technical Qualifications or Specialized Certifications

Prior experience with Student Information System (SIS), PowerFAIDS, OnBase, Salesforce, and other related information management databases would be beneficial but not required.
Proficiency in desktop computing using MS Office (Outlook, Word, Excel) and web interfaces on a Windows platform.

Minimum Qualifications

High School Diploma or graduation equivalent.
Three years of customer service experience.
Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Bachelor’s Degree highly preferred.
Experience with service desk, help desk, call center, or comparable front-line service is a plus.
Experience with accounts receivable and/or an accounting background is a plus.

Experience with customer relationship management software is a plus.
Experience working in a university setting, particularly in student services, preferred.

Classified Title: Student Support Specialist
Role/Level/Range: ATO 37.5/03/OE
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.)
Employee group: Full Time
Schedule: Mon - Fri / 08:00am - 05:00pm
FLSA Status: Non-Exempt
Location: Hybrid/Homewood Campus
Department name: SEAM Student Support
Personnel area: University Student Services

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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Refine Your Search

entry level account manager jobs in baltimore, md

Student Support Specialist (Student Enrollment & Account Management)

Account Coordinator

Patient Account Representative

Account Coordinator - Employee Benefits

Account Manager (Entry Level)

Merchant Services Account Executive - Business Banking

Account Executive, Employee Benefits

Jr. Account Project Coordinator

Merchant Services Account Executive - Business Development

Jr. Account Executive

Account Executive

Account Executive

Account Executive

Account Executive

Account Executive – Insurance Sales (Base + Commission + Residual Income)

Merchant Services Account Executive-Remote

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