Top 36 Front office manager hotel Jobs in Baltimore, Md

Hotel Front Desk Manager
Renaissance Baltimore Harborplace Hotel —Baltimore, MD
- $59,000 - $64,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
11d
Front Office Manager
Crescent Hotels & Resorts LLC —Baltimore, MD
- 3 years
- Hotel
- Training & development
- 401(k) matching
- Employee discount
Quick Apply
Assistant Front Office Manager
Marriott Baltimore Inner Harbor —Baltimore, MD
- $24 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Supervisor
Marriott Baltimore Inner Harbor —Baltimore, MD
- $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Office Agent
Montage International —Baltimore, MD
- $20 an hour
- Online Application
- Microsoft Outlook
- Basic math
- English
Rooms Operations Manager
Marriott International, Inc —Baltimore, MD
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
7d
Front Office Team Member
Hampton Inn & Suites Baltimore Inner Harbor —Baltimore, MD
- $17.00 - $18.50 an hour
- Full-time
- Hotel
- Travel
- Front desk
- Paid holidays
- Health insurance
Quick Apply
3d
Rooms Controller
Marriott Baltimore Inner Harbor —Baltimore, MD
- $22 an hour
- Part-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Front Office Mgr
Doubletree BWI —Linthicum Heights, MD
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Central Reservations Agent - CORP (Hybrid)
Montage International —Baltimore, MD
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
Night Auditor
Hampton Inn Baltimore Downtown Convention Center —Baltimore, MD
- $17.25 an hour
- Overnight shift
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Night Audit
Meyer Jabara Hotels —Baltimore, MD
- Online Application
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Night Audit
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $18 an hour
- Overnight shift
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Front Desk Supervisor
Gulph Creek Hotels —Baltimore, MD
- $20 an hour
- Weekends as needed
- Research
- Mid-level
- Residential
Quick Apply
General Manager
HAMPTON INN - BALTIMORE BAYVIEW CAMPUS —Baltimore, MD
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
8d
Front Desk & Guest Experience Manager
Merriweather Lakehouse —Columbia, MD
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
8d
Reservation Supervisor
The Ivy Hotel —Baltimore, MD
- $22 an hour
- Weekends as needed
- Background check
- Management
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Guest Service Agent
DoubleTree by Hilton Pikesville —Pikesville, MD
- $16.50 - $18.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
3d
Night Auditor
Meyer Jabara Hotels —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Night Auditor - PT
Meyer Jabara Hotels —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Ability to walk for extended periods
- English
- Hotel
Quick Apply

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Hotel Front Desk Manager

Renaissance Baltimore Harborplace Hotel -
Baltimore, MD

Quick Apply

Job Details

$59,000 - $64,000 a year
11 days ago

Benefits

Paid holidays
Health insurance
On-site gym
Dental insurance
Paid time off
Vision insurance

Qualifications

Team supervision
High school diploma or GED
Property management systems (PMS)
Customer complaint resolution

Full Job Description

Join our team at the Renaissance Baltimore Harbor Place as the Front Desk Manager. The Front Office Manager (AFOM) manages the daily operations, guest services, and staff at a hotel's front desk.

Key responsibilities include handling guest complaints, managing check-ins/check-outs, scheduling staff, ensuring brand standards, and stepping in to lead the team.

Compensation:

$59,000 - $64,000 yearly

Responsibilities:

Operational Leadership: Manage daily front desk operations, including guest registration, room assignments, and checkout procedures.
Guest Relations: Resolve high-level guest complaints efficiently to ensure satisfaction.
Staff Supervision: Supervise, train, and schedule front desk staff, bell/door staff, and concierge.
Administrative Duties: Assist with payroll, performance evaluations, and reporting.
Revenue Management: Assist in maximizing room revenue through upselling and monitoring room rates.
Collaboration: Coordinate with Housekeeping, Maintenance, and Security departments to ensure seamless guest service.

Qualifications:

Education: A high school diploma or GED is required; a bachelor's degree in Hospitality or Business Administration is preferred.
Experience: 2–3 years of front desk or guest services experience, often with prior supervisory experience.
Skills: Strong leadership, communication, and interpersonal skills, along with proficiency in hotel property management systems (PMS).
Physical Demands: Ability to stand for long periods and work flexible hours, including weekends and holidays.

About Company

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

Competitive salary
Health, dental, and vision insurance
Paid time off, holidays, and sick leave
Professional development and training opportunities
Career advancement and internal growth opportunities
Employee recognition and reward programs
A collaborative, inclusive, and supportive work environment

Quick Apply

Refine Your Search

front office manager hotel jobs in baltimore, md

Hotel Front Desk Manager

Front Office Manager

Assistant Front Office Manager

Front Desk Supervisor

Front Office Agent

Rooms Operations Manager

Front Office Team Member

Rooms Controller

Front Office Mgr

Central Reservations Agent - CORP (Hybrid)

Night Auditor

Night Audit

Night Audit

Front Desk Supervisor

General Manager

Front Desk & Guest Experience Manager

Reservation Supervisor

Guest Service Agent

Night Auditor

Night Auditor - PT

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