Top 1138 Guest experience leader Jobs in Baltimore, Md

Guest Service Agent (Part-Time) - Hilton Baltimore Inner Harbor
Hilton —Baltimore, MD
- $23.42 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
12d
Assistant Manager, Guest Experience | Harbor East Baltimore
Lululemon —Baltimore, MD
- $25.03 - $42.34 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Concierge (Baltimore,MD)
Royale Company —Baltimore, MD
- $17 - $20 an hour
- Part-time
- Apartments
- Organizational skills
- Communication skills
Quick Apply
Guest Services Associate
FutureCare —Baltimore, MD
- $15.00 - $20.14 an hour
- PRN
- High school diploma or GED
- Typing
- 1 year
- Tuition reimbursement
- Paid time off
Quick Apply
General Merchandise Team Leader
Target —Baltimore, MD
- $23.50 - $39.95 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
4d
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Staffing Admin - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $20 - $22 an hour
- Part-time
- Background check
- Office
- Entry level
- Commuter assistance
- Paid parental leave
Quick Apply
Front Office Agent
Montage International —Baltimore, MD
- $20 an hour
- Online Application
- Microsoft Outlook
- Basic math
- English
Concierge
Seaton Towson —Towson, MD
- $16 - $18 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Residential Services Attendant
Four Seasons —Baltimore, MD
- $21.71 an hour
- Part-time
- Residential
- US work authorization
- Military encouraged
- Free parking
- 401(k)
14d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2845)
Target —Baltimore, MD
- $17.00 - $25.50 an hour
- Part-time
- Entry level
- Flexible schedule
Front Desk & Guest Experience Manager
Merriweather Lakehouse —Columbia, MD
- Weekends as needed
- Mid-level
- 3 years
- Hotel
Quick Apply
11d
Front Waiter
Rye Street Tavern —Baltimore, MD
- $1,000 - $1,500 a week
- Part-time
- Serving
- Bar
- Local
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Supervisor -
Crescent Hotels & Resorts LLC —Baltimore, MD
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- 401(k) matching
Quick Apply
Academic Program Administrator (Academic Affairs)
Johns Hopkins University —Baltimore, MD
- $48,000 - $84,100 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- School experience
Front of House Team Member
Chick-fil-A —Baltimore, MD
- $16 - $18 an hour
- Part-time
- Serving
- No education required
- Quick service & fast food restaurant
- Mileage reimbursement
- 401(k)
Quick Apply
Usher | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $18.50 an hour
- Part-time
- Communication skills
- Entry level
- 401(k)
- 401(k) matching
Lead Concierge
Barkan Management Company —Baltimore, MD
- $53,000 - $55,500 a year
- Mid-level
- Residential
- Apartments
Quick Apply
Security Officer - Hilton Baltimore Inner Harbor
Hilton —Baltimore, MD
- $23.41 an hour
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
11d
Program Coordinator
Maryland Institute College of Art —Baltimore, MD
- $20.22 - $24.73 an hour
- Online Application
- Background check
- Google Workspace
- Mid-level
5d

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guest experience leader jobs near baltimore, md

Guest Service Agent (Part-Time) - Hilton Baltimore Inner Harbor

Hilton -
Baltimore, MD

Apply Now

Job Details

Part-time
$23.42 an hour
12 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Sales transaction processing
Greeting customers
Answering guest questions
Hotel room assignment management
Handling customer service requests
Suggestive selling
POS systems
Entry level

Full Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest experience leader jobs in baltimore, md

Guest Service Agent (Part-Time) - Hilton Baltimore Inner Harbor

Assistant Manager, Guest Experience | Harbor East Baltimore

Concierge (Baltimore,MD)

Guest Services Associate

General Merchandise Team Leader

Guest Experience Manager - Maryland

Staffing Admin - M&T Bank Stadium

Front Office Agent

Concierge

Residential Services Attendant

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2845)

Front Desk & Guest Experience Manager

Front Waiter

Front Desk Supervisor -

Academic Program Administrator (Academic Affairs)

Front of House Team Member

Usher | Part-Time | CFG Bank Arena

Lead Concierge

Security Officer - Hilton Baltimore Inner Harbor

Program Coordinator

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