Company Description
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
In a world where information moves at the speed of light, the difference between a notification received and a notification lost can be critical. We are looking for aLead Backend Engineer to take ownership of our high-performance core responsible for delivering mass notifications via SMS, Email, Voice, Push, Slack, and IPAWS to thousands of users simultaneously. This isn't just about writing code; it’s about engineering resilience. You will be the architect of systems that cannot afford to fail, ensuring that every message reaches its destination with perfect reliability and industry-leading throughput. If you are driven by the challenge of optimizing distributed systems and building SaaS solutions that scale gracefully under usage spikes, your expertise will have a direct, tangible impact on our mission. Candidates must be located within driving distance to our Baltimore HQ.
A Day in the Life:
- Design and evolve a high-throughput notification engine capable of handling massive spikes in data without compromising on latency or reliability.
- Continuously refine system architecture to meet and exceed strict SLAs, ensuring the engine remains performant as our user base grows.
- Implement sophisticated monitoring, alerting, and self-healing protocols to identify and resolve bottlenecks before they impact our users.
- Set the standard for engineering excellence through high-quality code reviews, technical documentation, and proactive mentorship of the engineering team.
- Design and maintain high-performance database schemas and query structures optimized for rapid ingestion and retrieval of millions of notification records.
- Build and maintain robust API integrations and asynchronous communication pathways (message queues, event-driven architecture) across diverse notification channels.
- Transition high-level business requirements into technical roadmaps, focusing on modularity, security, and long-term maintainability.
Required Skills & Abilities:
- Deep, production-level expertise in Node.js, with a comprehensive understanding of its asynchronous nature and event-driven architecture.
- Proven experience designing and maintaining complex, multi-tenant SaaS environments that prioritize uptime and data integrity.
- Proven experience with both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., Redis, DynamoDB, MongoDB) databases, specifically focusing on performance tuning, indexing strategies, and data modeling for scale.
- A strong background in distributed systems, including experience with message brokers (e.g., RabbitMQ, Kafka) and database optimization.
- Expert knowledge of monitoring tools and observability practices to ensure 24/7 system health.
- The ability to articulate complex technical concepts to both technical and non-technical stakeholders while fostering an inclusive, collaborative environment.
- Ability to travel on occasion.
Desired Skills:
- Experience working with IPAWS, telephony providers (Twilio, Vonage), or large-scale email delivery services.
- Proficiency with tools like Terraform or Pulumi to manage cloud infrastructure.
- Familiarity with compliance standards relevant to data transmission and privacy.
Education & Experience:
- Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field. Equivalent experience may substitute for education.
- 8+ years of related experience
Alertus Career Advantages:
- Unlimited Paid Time Off
- Paid Holidays
- 401(k) Retirement Plan
- Medical, Dental, and Vision Plans
- Short-term Disability, Accident, Hospital, and Cancer Insurance
- Live Near Your Work HomeBuying Incentive
- Employee Referral Bonuses
- Flex Scheduling
Pay: $120,000.00 - $170,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Work Location: Hybrid remote in Baltimore, MD 21201
