Top 66 Logistics & customer service coordinator Jobs in Baltimore, Md

Customer Relations Coordinator
Forward Air —Baltimore, MD
- $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
2h
Training and Onboarding Coordinator
Johns Hopkins University —Baltimore, MD
- $41,000 - $73,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Transportation Office Coordinator
Maryland Department of Transportation —Baltimore, MD
- $46,279 - $72,989 a year
- Temporary
- Bilingual
- Microsoft Outlook
- Mid-level
7d
Recruiting Coordinator
Angi —Baltimore, MD
- $50,000 - $75,000 a year
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Administrative Coordinator (ADMINISTRATIVE OFFICER III)
State of Maryland - Department of Aging —Baltimore, MD
- $32.78 - $34.10 an hour
- Online Application
- Office
- High school diploma or GED
- Driver's License
- AD&D insurance
- Dental insurance
6d
Inventory Coordinator
Wild Leaf Holdings U.S. LLC —Baltimore, MD
- $25 an hour
- Full-time
- Research
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
11d
Export Logistics & Customer Service Coordinator
Jobs in USA LLC —Columbia, MD
- $62,000 - $68,000 a year
- Full-time
- Oracle
- Mid-level
- 3 years
Quick Apply
Service Dispatch Coordinator
Quick Servant Co Inc —Columbia, MD
- $26 - $28 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
7d
Sr. Administrative Coordinator
Johns Hopkins University —Baltimore, MD
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
3d
Executive Administrative Assistant I
University of Maryland Baltimore County —Baltimore, MD
- $26.22 - $30.57 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Travel reimbursement
- Disability insurance
TRAINING & OD - LEARNING COORDINATOR
Columbia Association —Columbia, MD
- $31 - $33 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
13d
Administrative Supervisor (Student Health & Well-Being)
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Full-time
- Background check
- Office
- Databases
Returns Coordinator - Hybrid Remote
Bob's Discount Furniture LLC —Aberdeen, MD
- $18 - $22 an hour
- Overtime
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- On-the-job training
Quick Apply
Shipping Coordinator
Intralox —Baltimore, MD
- $36,600 - $73,000 a year
- Oracle
- Customer service
- Computer literacy
- AD&D insurance
- Disability insurance
Material Handling Coordinator
Shepard Exposition Services —Baltimore, MD
- $24 - $27 an hour
- Weekends as needed
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Operations Coordinator
Wallenius Wilhelmsen —Baltimore, MD
- From $48,000 a year
- Basic math
- Mid-level
- Windows
- Disability insurance
- Health insurance
Service Coordinator - Maintenance
Cowan Systems and Cowan Management —Baltimore, MD
- $30 - $32 an hour
- Full-time
- Mid-level
- Communication skills
- Time management
- Disability insurance
- Health insurance
Quick Apply
7d
Care Scheduler
Senior Helpers of Annapolis —Arnold, MD
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Facilities Helpdesk Clerk
Baltimore City Community College —Baltimore, MD
- $17.13 an hour
- Part-time
- Office
- Microsoft Office
- High school diploma or GED
Dispatch Coordinator
Ryder System —Elkridge, MD
- $20 an hour
- Overtime
- Mid-level
- Office
- Administrative experience
- Paid parental leave
- Paid holidays

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Customer Relations Coordinator

Forward Air -
Baltimore, MD

Quick Apply

Job Details

Full-time
$21 an hour
2 hours ago

Qualifications

High school diploma or GED

Full Job Description

The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Compensation: $21.00 per hour

Schedule: Monday- Friday 8am-5pm, onsite

Responsibilities

Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and in‑person interactions.

Provide front‑line customer service by responding to shipment status inquiries, documentation requests, and routine service questions.

Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.

Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.

Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.

Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).

Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.

Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.

Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.

Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.

Identify routine service issues or delays and escalate them to operations leadership according to established procedures.

Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.

Participate in training, meetings, and process improvement activities as assigned.

All other duties as assigned to meet evolving business needs.

Qualifications

Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred.

Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.

Strong attention to detail with the ability to follow established processes consistently.

Clear, professional written and verbal communication skills with a customer‑focused approach.

Ability to work collaboratively in a fast‑paced, team‑oriented, on‑site environment.

Demonstrated discretion and confidentiality in handling and protecting sensitive information.

Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)

Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.
#LI-onsite
#LI-MP2

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Refine Your Search

logistics & customer service coordinator jobs in baltimore, md

Customer Relations Coordinator

Training and Onboarding Coordinator

Transportation Office Coordinator

Recruiting Coordinator

Administrative Coordinator (ADMINISTRATIVE OFFICER III)

Inventory Coordinator

Export Logistics & Customer Service Coordinator

Service Dispatch Coordinator

Sr. Administrative Coordinator

Executive Administrative Assistant I

TRAINING & OD - LEARNING COORDINATOR

Administrative Supervisor (Student Health & Well-Being)

Returns Coordinator - Hybrid Remote

Shipping Coordinator

Material Handling Coordinator

Operations Coordinator

Service Coordinator - Maintenance

Care Scheduler

Facilities Helpdesk Clerk

Dispatch Coordinator

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