Top 1500 Member services representative Jobs in Baltimore, Md

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD
NASA Federal Credit Union —Annapolis, MD
- $21.00 - $28.75 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Quick Apply
Patient Access Associate I (FT Day Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Hospital
- HIPAA
- Inpatient
6d
Patient Access Associate I (Evening Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Hospital
- Computer literacy
- HIPAA
Client Service Representative
Healthcare For the Homeless Inc —Baltimore, MD
- $17 - $21 an hour
- Full-time
- Writing skills
- HIPAA
- English
- Continuing education credits
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Patient Access Associate I (Night Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Computer skills
12d
Universal Member Service Representative I
Johns Hopkins Credit Union —Baltimore, MD
- $19.60 - $24.50 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
11d
Patient Access Associate I (PRN Night Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Rotating weekends
- Hospital
- HIPAA
- Inpatient
- Paid time off
6d
Part-time Fine Dining Server/Runner
The Ivy Hotel —Baltimore, MD
- Part-time
- Hotel
- Data entry
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
5d
Patient Service Representative
Dental One Associates of Cross Keys —Baltimore, MD
- $22 - $26 an hour
- Full-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
Part-Time Fine Dining Server-FOH Swing
The Ivy Hotel —Baltimore, MD
- Full-time
- Bar
- Hotel
- Entry level
- Opportunities for advancement
Quick Apply
Member Services Representative
SECU —Towson, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Server
Banditos Tacos & Tequila —Baltimore, MD
- $15 an hour
- Part-time
- Bar
- Heavy lifting
- 1 year
- Health insurance
- Dental insurance
Quick Apply
AGENCY WITH CHOICE SUPPORT PROFESSIONAL
Elevate Spectrum —Baltimore, MD
- $28 - $43 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Reliable transportation
- Health insurance
- 401(k)
Quick Apply
Patient Services Representative
MOTION PT Group —Parkville, MD
- $19 an hour
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Dental insurance
- Paid time off
4d
Patient Services Representative (Weekends)
Shady Grove Fertility —Towson, MD
- $20 - $23 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Computer skills
- Paid parental leave
- Paid holidays
Quick Apply
Medical Receptionist
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Supply Chain Customer Service Rep
Johns Hopkins Health System —Baltimore, MD
- Part-time
- Hospital
- ERP systems
- Administrative experience
3d
Medical Concierge - Hopkins USA
Johns Hopkins Health System —Middle River, MD
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Food Truck Team Member
Jimmy's Seafood Inc —Baltimore, MD
- $15 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Organizational skills
- Dental insurance
- Vision insurance
Quick Apply
13d
Member Advisor - Canton
Aberdeen Proving Ground Federal Credit Union —Baltimore, MD
- $40,700 - $65,100 a year
- Full-time
- Office
- High school diploma or GED
- Business development
- Disability insurance
- Health insurance
Quick Apply
11d

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Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

NASA Federal Credit Union -
Annapolis, MD

Quick Apply

Job Details

Full-time
$21.00 - $28.75 an hour

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Credit union membership
Life insurance
Referral program
Pet insurance

Qualifications

Financial sales
Financial services customer support

Full Job Description

As a Branch Member Service Associate, you will deliver exceptional customer service in our branches while successfully promoting and selling NASA FCU products and services. You must possess proven customer service skills; strong verbal communication; and above all, a desire to help others. The Branch Member Service Associate position is a tiered position with a solid compensation package and formal training modules – YOU control your career advancement as you learn and execute new skills.

We are looking for a candidate who has account opening experience.

Work Schedule

All MSAs are scheduled to work a minimum of two Saturdays per month including MSAs assigned to branches without Saturday hours.

The typical work week is approximately 40 hours. MSAs must be available between the hours of 7:30 am and 5:30 pm Monday - Thursday, 7:30 am and 6:30 pm Friday and 8:30 am and 1:30 pm on

Saturday.

Specific shifts will be scheduled based on branch location operating hours.

Salary: $21.00 - $28.75/Hourly (based on level and experience)

Job Duties and Responsibilities

Empathizes with members and provides solutions to make it easy for members to acquire and effectively use NASA FCU products and services.
Identifies member needs to provide solutions on products that meet the member's needs and facilitate the member's financial security.
Responds to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit and ATM cards and loan applications.
Processes a variety of financial transactions on member accounts including deposits, withdrawals, funds transfers loan payments, check orders, share certificates, ACH/payroll/direct deposit, dire transfers, and stop payment set up and changes.
Handles complex member situations such as deceased member, guardianships, and representative payee accounts.
Handles consumer loan application processing, document collection, and disbursements.
Advises members regarding available insurance protection (life, disability, gap, etc.).
All MSAs may be temporarily assigned to other branches or departments (Call Center) to meet the business needs of the Credit Union.
All MSAs may be assigned duties to support other areas in the Credit Union.
All MSAs are expected to support the Call Center queues (phone and email).

Education and Experience

MSA I

High school diploma or general education degree (GED).
A minimum of one year of customer service experience with cash handling or Bank/Credit Union/Financial Call Center knowledge/experience with financial products.
Cash handling experience required.

MSA II - (In addition to the requirements of Level I)

Bank/Credit Union experience with at least 6-months of opening Personal Accounts such as savings, checking, CDs, Money Market.
Experience with Specialty Accounts such as Trusts, Power of Attorney, Custodial Accounts, Guardianship Accounts, Estate, and Foreign Accounts. Experience with sales/cross-selling.

MSA III – (In addition to the requirements of Level II)

Bank/Credit Union experience with Broad and Advanced financial products such as Life and Disability Insurance, Gap Insurance.
Advanced Accounts experience required such as HSA, IRA, and Business accounts, Loan Processing, counseling experience. Advanced sales/cross-selling experience.

Our Generous Benefit Package Includes:

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date. *100% Credit Union-Paid

Full-Time Employee Benefits:

401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply)*Health Insurance (Choice of two nationwide PPO plans)
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+
Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible)+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Employee and Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional premiums to add family members)+*
Pet Insurance
Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

WE’RE STRONGER TOGETHER

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together

Posted: 8/10/2026

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

member services representative jobs in baltimore, md

Branch Member Service Associate (Banking Experience Required) - Annapolis, MD

Patient Access Associate I (FT Day Shift)

Patient Access Associate I (Evening Shift)

Client Service Representative

Patient Access Associate I (Night Shift)

Universal Member Service Representative I

Patient Access Associate I (PRN Night Shift)

Part-time Fine Dining Server/Runner

Patient Service Representative

Part-Time Fine Dining Server-FOH Swing

Member Services Representative

Server

AGENCY WITH CHOICE SUPPORT PROFESSIONAL

Patient Services Representative

Patient Services Representative (Weekends)

Medical Receptionist

Supply Chain Customer Service Rep

Medical Concierge - Hopkins USA

Food Truck Team Member

Member Advisor - Canton

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