Top 10 microsoft dynamics crm Jobs in baltimore, md

IT Support Technician
Image Engineering —Curtis Bay, MD
- $75,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager
PRICE WATERHOUSE COOPERS —Baltimore, MD
- $99,000 - $232,000 a year
- 8 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Technical Support Specialist- 24/7
Intralox —Baltimore, MD
- $41,000 - $82,300 a year
- Weekends as needed
- Oracle
- High school diploma or GED
- Analysis skills
- AD&D insurance
- Disability insurance
2d
IT Manager
Blind Industries and Services of Maryland —Baltimore, MD
- $65,000 - $80,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- 403(b) matching
- Health insurance
Technical Support Engineer- 24/7
Intralox —Baltimore, MD
- $68,200 - $147,300 a year
- Weekends as needed
- Oracle
- Engineering
- Mid-level
- AD&D insurance
- Disability insurance
2d
Implementation Specialist
Crisis24 —Annapolis, MD
- Full-time
- Microsoft Excel
- Mid-level
- Bachelor's degree
Quick Apply
Salesforce CPQ Manager, Functional Transformation
Deloitte —Baltimore, MD
- $134,500 - $265,100 a year
- Full-time
- 6 years
- Up to 50% travel
- Bachelor of Science
7d
D365 CRM or Copilot/AI Technical Lead - Manager
PRICE WATERHOUSE COOPERS —Baltimore, MD
- $99,000 - $232,000 a year
- 8 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager
PRICE WATERHOUSE COOPERS —Baltimore, MD
- $124,000 - $280,000 a year
- Bachelor's degree
- Fair chance
- In-person
- Paid holidays
- Health insurance
Senior Microsoft .NET Architect Consultant (AI-Forward)
Proactive Logic Consulting Inc —United States
- $75 - $105 an hour
- Contract
- Remote
- Azure
- HIPAA
- Machine learning
Quick Apply

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IT Support Technician

Image Engineering -
Curtis Bay, MD

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Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Paid holidays
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Employee discount
Credit union membership
Life insurance
Referral program

Qualifications

Endpoint Security
Serving clients
IT user and group management
GPO
IT asset management
IT system monitoring
Windows
Microsoft Office
Cataloging
Small business experience
Project management lifecycle
Internal employee customer service
Desktop (troubleshooting support)
Remote access management
Customer relationship management (CRM) systems (technically supported)
Remote access software
Azure AD
Customer support ticket management
Data access controls implementation
Software documentation
Networking equipment (troubleshooting support)
SharePoint
Data backup
Technical customer support for office equipment
macOS
Storage management (system administration)
Linux
Access control management
Identity and access management (IAM) solutions
Network infrastructure management

Full Job Description

Description:

Image Engineering was founded as a company that pushes boundaries, develops new ideas through design and fabrication, and is a leader in the visual display and special effects industry. We are comprised of a team of artists, engineers, event producers, fabricators and creative thinkers.

We have worked all over the United States completing thousands of projects in the field of creative multimedia shows for clients such as Paul McCartney, the Trans–Siberian Orchestra, the Rolling Stones, Lady Gaga, American Idol, America’s Got Talent and multiple professional sports franchises in the NFL, NBA and NHL. We have also created permanent and temporary interactive installations for world–class venues including the Staples Center and The John F. Kennedy Center for the Performing Arts.

Our strength lies in the broad range of techniques and custom special effects solutions we use to create first class spectaculars including laser effects, video projection and mapping, pyrotechnics, architectural lighting installs, custom constructed sets and bespoke engineered special effect solutions for live events and permanent applications.

Role Summary:

Image Engineering is seeking an IT Support Technician to join our team based in Baltimore, MD. The IT Support Technician will support the day-to-day operation of all information technology systems deployed by the company. This individual should be passionate about working in the entertainment industry and comfortable supporting a diverse group of users — from project managers to designers and engineers — as we bring to life some of the biggest ideas in sports, live events, and themed entertainment.

The IT Support Technician must be able to manage multiple changing priorities in a dynamic work environment and demonstrate flexibility while supporting multiple projects simultaneously, each with its own unique requirements. This individual will consistently maintain a positive, constructive attitude while serving as the primary point of contact for the IT needs of both full-time employees and subcontractor teams.

Key Responsibilities:

Serve as the primary point of contact for IT needs at Baltimore HQ and for remote employees
Provide occasional after-hours or event-driven support when required for deployments, productions, or critical issues
Prioritize and resolve help desk tickets through the company’s IT ticketing system
Prepare and onboard new user IT assets and tools, including overseeing offboarding, asset collection, and sanitization
Deploy and support end-user desktops, laptops, and general office IT equipment
Manage user accounts, permissions, group policies, and access controls (Microsoft 365 / Entra ID / Active Directory).
Coordinate with external vendors, service providers, and support partners when escalation or specialized support is required
Perform troubleshooting, parts replacement, system upgrades, and basic deployments while keeping leadership informed of needs
Identify potential issues that could adversely impact the end-user experience and develop effective solutions
Install and maintain basic network hardware, including patching and assisting with structured cabling deployments
Maintain and supervise the deployment of IT equipment required for productions
Ensure required software and licenses are up to date, including archival of files and programs
Serve as smart-hands support for network and server infrastructure
Support ad-hoc IT projects related to internal team needs
Coordinate asset management, prepare quotes, catalog inventory, and evaluate defective hardware to determine required actions

Requirements:

Ability to work independently and prioritize end-user needs within environment-driven deadlines
Strong customer service mindset with the ability to support both technical and non-technical users
Strong understanding of the Microsoft ecosystem, including Microsoft 365, Office and SharePoint / OneDrive
Understanding of core networking concepts (VLANs, DHCP, DNS, VPNs, switching)
Working knowledge of basic security principles (MFA, endpoint protection, least-privilege access).
Experience managing NAS devices, printers, cameras, phones, conference room equipment, and door access systems in a small-business environment
Experience working with shared storage and backup monitoring systems
Ability to work within a mixed-OS environment with local and remote users
Ability to write both technical and end-user-friendly documentation
Understanding of, or willingness to learn, operating systems beyond Windows (macOS, Linux, iOS, Android)
Familiarity with networking within the UniFi ecosystem
Experience supporting special IT projects and managing their end-to-end lifecycle
Ability to write or implement basic scripts (PowerShell, AutoIT, etc.)
Experience implementing or managing IT documentation systems
Willingness to learn and support company CRM software
Willingness to learn Crestron for BMS and conference room applications
Willingness to learn industry-specific protocols and procedures for managing a touring fleet

Education / Experience Requirements:

Associate’s degree in Computer Science, Business Technology Administration, or equivalent work experience
3+ years of IT support experience
Minimum of 2 years of experience managing and responding to user support tickets

Benefits:

Aetna Health, Dental, & Vision Insurance
Flexible Time Off Program
Paid Holidays
Employee Assistance Program
John Hancock 401(k) Retirement Plan
Company-Paid Life Insurance
Aflac Supplemental Insurance
Dependent Care FSA
Travel Reward Points (hotel, airline, car rental)
Cell phone discount
SECU (MD) Credit Union Membership
Employee Referral Bonuses
Company perks, including regular in-office treats and social events
...and more!

Apply Now

Refine Your Search

microsoft dynamics crm jobs in baltimore, md

IT Support Technician

Microsoft D365 CRM + Copilot/AI Functional Lead, Manager

Technical Support Specialist- 24/7

IT Manager

Technical Support Engineer- 24/7

Implementation Specialist

Salesforce CPQ Manager, Functional Transformation

D365 CRM or Copilot/AI Technical Lead - Manager

Microsoft D365 ERP OR AI/CoPilot Functional Solution Architect - Senior Manager

Senior Microsoft .NET Architect Consultant (AI-Forward)

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