Top 165 Office assistant / service coordinator Jobs in Baltimore, Md

Office Assistant II
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
14d
OFFICE ASSISTANT
FX Physical Therapy —Baltimore, MD
- $15.50 - $16.50 an hour
- Part-time
- Clinic
- Rehabilitation center
- Communication skills
Quick Apply
Administrative Assistant
BRS —Baltimore, MD
- $26.08 an hour
- Full-time
- Office
- Warehouse
- Entry level
- Profit sharing
- Paid holidays
Admissions Coordinator
HomeCentris Healthcare —Owings Mills, MD
- $26 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
Sr. Administrative Coordinator (Office of Diversity, Equity & Inclusion)
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Part-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
Office Administrative Assistant
Realty ONE Group Excellence —Owings Mills, MD
- $20 - $25 an hour
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
Quick Apply
3d
Administrative Assistant
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $24.25 - $44.30 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Front Office Coordinator
AbsoluteCare —Baltimore, MD
- $18 - $20 an hour
- Monday to Friday
- Microsoft Word
- Mid-level
- High school diploma or GED
Quick Apply
Office of the President Administrative Assistant I
University of Maryland, Baltimore —Baltimore, MD
- $45,375 - $50,000 a year
- Full-time
- Word processing
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
2d
PRP Coordinator/Administrative Assistant (On-Site)
BTST Services —Baltimore, MD
- $45,000 - $55,000 a year
- 8 hour shift
- Writing skills
- Mid-level
- Office
- Paid training
- Disability insurance
Quick Apply
Office Assistant / Service Coordinator
Generator Supercenter of Annapolis —Annapolis, MD
- $18 - $22 an hour
- Weekends as needed
- Computer literacy
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Executive Administrative Assistant I
University of Maryland Baltimore County —Baltimore, MD
- $26.22 - $30.57 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Travel reimbursement
- Disability insurance
CO Sr. Administrative Coordinator
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Full-time
- Hybrid work
- Background check
- Surgery
- Office
Administrative Assistant II (Contractual)
Towson University —Towson, MD
- $22.41 an hour
- Online Application
- Word processing
- Writing skills
- Mid-level
- Health insurance
10d
Sr. Administrative Coordinator (Office of the Vice Provost for Research)
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Board Operations Coordinator (The Board of Trustees Office)
Johns Hopkins University —Baltimore, MD
- $21.25 - $36.90 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Assistant Coordinator for Online Admissions and Student Affairs
Morgan State University —Baltimore, MD
- $65,000 - $69,160 a year
- Full-time
- School experience
- Master of Social Work
- Mid-level
Executive Administrative Assistant
Anchor Home, Inc. —Timonium, MD
- $50,000 a year
- Full-time
- Mid-level
- Office
- Residential
Quick Apply
Project Coordinator [Entry Level]
Anchor Home, Inc. —Timonium, MD
- $50,000 a year
- Full-time
- Office
- Residential
- Bachelor's degree
Quick Apply
Administrative Assistant
Inspired Options Inc —Columbia, MD
- $21 - $26 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply

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Office Assistant II

MedStar Health -
Baltimore, MD

Apply Now

Job Details

Full-time
$18.70 - $32.72 an hour
14 days ago

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
In-person customer service
High school diploma or GED

Full Job Description

About this Job: General Summary of Position
Performs a variety of assigned clerical and patient care duties essential to the daily operations of the assigned department. Duties may vary by department and/or site and may include: patient registration patient scheduling coordinating the physician order re-certification process insurance verification and coordination of services for patients charge entry and reconciliation functions and co-payment and daily cash receipt responsibilities. The Office Assistant II will assist with medical record operations on a daily basis greets registers and escorts patients completes patient set-ups turns over patient rooms and ensures that the exam room is properly cleaned and prepped. He/she will perform other patient care duties determined by the therapist or physician edits and distributes clinical dictations orders and maintains clinical and administrative supplies creates patient registration packets for patients and/or billing department and provides front office and call center coverage and assistance.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Greets and assists patients on the telephone and in person by triaging patient inquiries and concerns to appropriate clinical and non-clinical team members. Promptly answers assigned extensions using the correct salutation and follows script and completes patient reminder calls processes and procedures as assigned.
Completes the preliminary intake efficiently accurately and completely; performs patient updates scanning registration patient scheduling of initial and follow-up appointments based on insurance guidelines and messaging in the department's practice management (PM) system (if applicable) electronic health record (EHR) or electronic medical record (EMR) depending on department/site.
Performs insurance verification to ensure accuracy of clean claim(s) submission. Coordinates services/authorizations for patients as assigned monitoring appropriate reports daily to prevent write off's.
Demonstrates proficiency with the billing portion of the PM system to include: guarantor information benefit information insurance information insurance priority episode of care information open HMO referrals alternate insurances and system notes (if applicable).
Functions as an insurance liaison to include; accurate verifications precise case management validation and completion of authorizations and retrieval of denials.
Completes and/or ensures accurate collection of patient payments and payment reconciliation via EMR payment log completes charge entry reconciliation prepares of bank deposits and cash receipt logs as assigned.
Runs daily and weekly EMR administrative reports for clinic; manages `At a Glance Alerts' and reports in EMR systems; manages/reconciles reports (not in EMR) (Task List Unbilled Report etc).
Assembles financial paperwork and medical record paperwork for physicians and/or clinical team; assists patients with completing of required office forms reviews all patient information for accurateness and completeness and witnesses all financial forms as required. Communicates duplicate or multiple medical record accounts to appropriate medical records personnel for merging.
Requests and obtains referrals medical records or diagnostic reports from internal and external providers as assigned.
Monitors and handles case management for patients in the EHR system as assigned.
Maintains waiting area in clean and neat condition restocking materials as needed. Monitors administrative supplies and keeps administrative supplies at par levels.
Responds to all payer-specific questions from patients and clinical providers as appropriate.
Participates in administrative team connections with referring physician practices in order to establish positive relationships to maintain and increase referrals and site productivity.
Demonstrates the ability to successfully train and oversee team members in Office Coordinator/Supervisors absence.
Helps to resolve conflict with effective verbal and written communication in an appropriate manner. Directs guides and mentors associates to carry out tasks created by administrative leadership and clinical leadership.
In the Outpatient Sites: Assists with patient registration systems and assists with patient scheduling and scanning of patient care administrative documents in electronic medical record (EMR) systems. Performs insurance verification and coordinates services/authorizations for patients and collects co-payments and performs daily cash receipt responsibilities.
In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists secretaries and nurses to coordinate and schedule procedures and clinics.
In the Physician Centers Only: Registers and schedules patients for a variety of different physician specialty clinics as well as modifying physician schedules upon request. Works closely with Patient Insurance Specialists secretaries and nurses to coordinate and schedule procedures and clinics.

Minimal Qualifications
Education

High School Diploma or GED required or
equivalent required and
Associate's degree (A.A.) preferred or
Bachelor's degree from a college or university in healthcare preferred or
related field preferred

Experience

3-4 years Medical office experience in a rehabilitation setting required or
3-4 years Combination of experience and education. required and
1-2 years 1 year within medstar national rehabilitation network (MNRN) required and

Knowledge Skills and Abilities

Excellent customer service skills and excellent verbal and written communication skills.
Basic knowledge of Microsoft Office products including Word Excel and Outlook.
Must be a highly organized process oriented individual who has the ability to multi-task be flexible and be a self-starter.
Ability to follow instructions and assist visitors and/or patients without compromising safety service care or efficiency.
Must be friendly and professional when interacting with patients and visitors at all times.
Demonstrates teamwork while encouraging open and direct communication with others in a positive manner.
This person will be the initial face and the initial voice of the clinic and should be able to project a positive and professional image at all times.

This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.

Apply Now

Refine Your Search

office assistant / service coordinator jobs in baltimore, md

Office Assistant II

OFFICE ASSISTANT

Administrative Assistant

Admissions Coordinator

Sr. Administrative Coordinator (Office of Diversity, Equity & Inclusion)

Office Administrative Assistant

Administrative Assistant

Front Office Coordinator

Office of the President Administrative Assistant I

PRP Coordinator/Administrative Assistant (On-Site)

Office Assistant / Service Coordinator

Executive Administrative Assistant I

CO Sr. Administrative Coordinator

Administrative Assistant II (Contractual)

Sr. Administrative Coordinator (Office of the Vice Provost for Research)

Board Operations Coordinator (The Board of Trustees Office)

Assistant Coordinator for Online Admissions and Student Affairs

Executive Administrative Assistant

Project Coordinator [Entry Level]

Administrative Assistant

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