Top 252 operations lead Jobs in baltimore, md

Change Management Lead (CAD Modernization)
Trigyn —Baltimore, MD
- Email
- Hybrid work
- PMP
- Bachelor's degree
- Business Administration
Fleet Leader
South Shore Transp Company —Baltimore, MD
- Management
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Principal / Sr. Principal SEIT Operations Lead
Northrop Grumman —Baltimore, MD
- $108,800 - $203,600 a year
- Overtime
- Word processing
- Bachelor of Science
- Master's degree
- Paid holidays
- Disability insurance
3d
Branch Operation Lead Store 2338
Worldpac —Baltimore, MD
- $20.75 - $27.50 an hour
- Full-time
- Mid-level
- In-person
Shift Lead - Towson
DoorDash Essentials, LLC —Baltimore, MD
- $20.55 an hour
- Full-time
- 18 years or older
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
Sales Lead (Part-Time) @ National Aquarium
Event Network —Baltimore, MD
- $16.00 - $16.50 an hour
- Part-time
- Inventory management
- Merchandising
- Supervising experience
- Flexible schedule
Quick Apply
Senior Oracle Cloud ERP Financials Consultant (Functional Lead)
Telecommunications Development Corp. —Laurel, MD
- Full-time
- Oracle
- 5 years
- In-person
Quick Apply
7d
Senior Solar Crew Leader
Civic Works Center for Sustainable Careers —Baltimore, MD
- $26 - $29 an hour
- Full-time
- Background check
- Spanish
- Construction site
- Disability insurance
- Health insurance
Veterinary Technician - Ophthalmology Practice Leader
Eye Care for Animals York Rd —Cockeysville, MD
- $25 - $30 an hour
- Full-time
- 5 years
- Clinic experience
- Organizational skills
- Continuing education credits
- Paid parental leave
Quick Apply
Lead Cook / Kitchen Manager
Transitions Healthcare Oakland Manor —Sykesville, MD
- Full-time
- CPR Certification
- ServSafe
- Mid-level
Quick Apply
15h
Senior Oracle Cloud ERP Supply Chain & Procurement Consultant (Functional Lead)
Telecommunications Development Corp. —Laurel, MD
- Full-time
- Oracle
- 5 years
- In-person
Quick Apply
7d
Cybersecurity Operations Lead
Leidos —Odenton, MD
- $107,900 - $195,050 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
USP Senior Lead Sales Associate
Galls —Fort George G Meade, MD
- $18.75 an hour
- Full-time
- Mid-level
- Analysis skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Team Leader
Chick-fil-A —Baltimore, MD
- $20 - $21 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- In-person
- Mileage reimbursement
- 401(k)
Quick Apply
Leader, Home Delivery
RH —Baltimore, MD
- $65,000 - $79,000 a year
- Full-time
- 5 years
- Computer literacy
- Pass drug screening
Quick Apply
6d
Part-Time Shift Leader
MINISO USA —Towson, MD
- $15.50 - $22.00 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Warehouse Lead
Capitol Building Supply, Inc. - Baltimore —Baltimore, MD
- $18.00 - $19.81 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Travel reimbursement
- Wellness program
Sales Lead (Part-Time Seasonal) @ Life in Charm City
Event Network —Baltimore, MD
- $15 - $18 an hour
- Weekends as needed
- Inventory management
- Merchandising
- Supervising experience
- Flexible schedule
Quick Apply
(USA) Personal Shopper Lead - Sam's
Sam's Club —Timonium, MD
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Sales & Service Lead - Harbor East
ALO —Baltimore, MD
- $20 - $24 an hour
- Weekends as needed
- Mid-level
- Recruiting
- Guest services
- Commuter assistance
- Health insurance
Quick Apply
13d

I want to receive the latest job alert for operations lead in baltimore, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operations lead jobs near baltimore, md

Change Management Lead (CAD Modernization)

Trigyn -
Baltimore, MD

Apply Now

Job Details

Contract

Qualifications

IT transformation
Coaching
Operations transformation
Cloud-based systems
Technical writing
Developing new training programs
Strategic communications
Change management support (employee development activity)
Cross-functional collaboration
Learning and development strategy
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Description: Change Management Lead (CAD Modernization)

Position Id:

J0526-0045

Job Type:

6-12 months (contract)

Country:

United States

Location:

Baltimore, MD

Pay Rate:

Open

Contact Recruiter:

703-454-2948

Job Description:

Trigyn's direct government client has a contract opportunity for a Change Management Lead in Baltimore, MD (HYBRID Position)

NOTE- Client requires LOCAL candidates in MD/DC/VA

The Change Management Lead will serve as a strategic advisor and implementation partner responsible for preparing agencies, leadership, dispatch personnel, and operational stakeholders for the transition to next-generation platform.

The role will focus on building organizational readiness, minimizing disruption to emergency operations, supporting governance structures, and driving sustainable adoption of new technologies, workflows, and operational processes.

The modernization initiative emphasizes:

Strong governance and program oversight
Organizational change management
Operational resiliency
Cross-agency collaboration
End-user adoption and value realization

Key Responsibilities:
Lead Organizational Change Management Strategy

Develop and execute a comprehensive organizational change management strategy aligned with the CAD modernization roadmap, implementation phases, and operational readiness milestones.
Create and maintain change management plans addressing stakeholder impacts, communication needs, training requirements, resistance mitigation, and adoption metrics.
Conduct stakeholder readiness assessments and organizational impact analyses across emergency communications, dispatch, and field responder communities.
Develop adoption measures, feedback mechanisms, and performance indicators to monitor transition effectiveness and identify areas requiring intervention.
Support continuity planning efforts to ensure operational stability during implementation and cutover activities.

Drive Communications and Stakeholder Engagement

Develop and implement a multi-channel communications strategy tailored to operational, executive, technical, and frontline audiences.
Translate complex technical and operational concepts into clear, accessible communications for non-technical stakeholders.
Serve as the primary lead for change-related communications across participating agencies and partner organizations.
Facilitate engagement sessions, workshops, operational briefings, and listening sessions with stakeholders
Build trust and alignment among agencies with differing operational priorities and workflows.

Support Governance and Program Oversight

Support the establishment and operation of governance structures, steering committees, advisory groups, and decision-making processes.
Coordinate with executive sponsors, operational leaders, and project governance teams to ensure transparency, accountability, and alignment.
Help define escalation pathways, decision frameworks, and stakeholder engagement models.
Ensure organizational readiness considerations are integrated into procurement, implementation, testing, and go-live planning activities.
Contribute to risk identification and mitigation planning related to organizational adoption and operational disruption.

Develop and Deliver Training Programs

Design and implement operational training strategies for dispatchers, call takers, supervisors, field personnel, and administrative stakeholders.
Coordinate training needs assessments and role-based learning pathways.

Develop:

Training materials
Job aids
Quick reference guides
SOP support documentation
Simulation and tabletop exercise materials

Support hands-on learning environments and operational scenario-based exercises aligned to specific emergency response workflows.
Partner with operational leadership to ensure training supports continuity of emergency operations.

Foster Collaboration Across Agencies and Vendors

Build strong working relationships with agencies, operational leaders, vendors, technical teams, and implementation partners.
Serve as a trusted advisor to leadership navigating operational and organizational change.
Partner closely with the PMO, implementation vendors, CAD technical teams, and emergency communications leadership.
Facilitate collaboration across agencies involved in the CAD ecosystem and its 26+ current system integrations and future interfaces.

Champion Best Practices and Operational Readiness

Apply leading practices in organizational change management for mission-critical public safety systems and enterprise technology transformations.

Support operational readiness activities including:

Tabletop exercises
SOP revisions
Alternate communications center activation planning
User acceptance activities
Cutover readiness assessments

Help agencies adapt workflows to support modernized CAD capabilities including:

NG911 compliance
Automated workflows
Expanded diversion models
Enhanced security and monitoring
Mobile and cloud-enabled operations

Education and Experience Requirements:

Bachelor’s degree from an accredited college or university in any of the below (or related field):
Organizational Development
Public Administration
Business Administration
Communications
Emergency Management
Information Systems
Management

Equivalencies

An equivalent combination of education and experience may be considered.

Experience:

Six (6) years of progressively responsible organizational change management experience supporting large-scale operational or technology transformation initiatives.
Experience leading enterprise-wide change management efforts in complex organizations.
Experience supporting cross-functional governance and stakeholder coordination.
Experience developing and delivering training and communications programs.
Proven experience leading organizational change management for large-scale technology transformation initiatives.
Experience supporting mission-critical or operationally sensitive environments such as public safety, emergency management, transportation, healthcare, utilities, or government operations.

Familiarity with structured change management methodologies such as:

Prosci
ADKAR
Kotter
Lewin

Experience supporting enterprise technology implementations involving:

Cloud platforms
Integrated operational systems
Complex vendor environments
Cross-agency governance

Exceptional interpersonal, facilitation, and coaching skills.
Strong written communication and presentation abilities.

Preferred Qualifications:

Experience with CAD, public safety technology, 911 systems, emergency communications, or dispatch operations.
Experience supporting police, fire, EMS, or emergency management organizations.
Familiarity with NG911 modernization initiatives and operational continuity planning.
Experience supporting procurement and vendor implementation processes in government environments.
Knowledge of learning management systems and digital learning tools.
Experience developing simulation-based or operational scenario training.

Any of the below Preferred Certifications will be a plus:

Prosci Certification
PMP Certification
SHRM Certification
Certified Change Management Professional (CCMP)
Emergency management or public safety-related certifications

BALTIMORE CITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.

For Immediate Response send your resume to [email protected] or call 703-454-2948.

Trigyn-8181

TRIGYN TECHNOLOGIES, INC. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 35 years. TRIGYN is an ISO 27001:2022 and CMMI Level 5 certified company.

Apply Now

Refine Your Search

operations lead jobs in baltimore, md

Change Management Lead (CAD Modernization)

Fleet Leader

Principal / Sr. Principal SEIT Operations Lead

Branch Operation Lead Store 2338

Shift Lead - Towson

Sales Lead (Part-Time) @ National Aquarium

Senior Oracle Cloud ERP Financials Consultant (Functional Lead)

Senior Solar Crew Leader

Veterinary Technician - Ophthalmology Practice Leader

Lead Cook / Kitchen Manager

Senior Oracle Cloud ERP Supply Chain & Procurement Consultant (Functional Lead)

Cybersecurity Operations Lead

USP Senior Lead Sales Associate

Team Leader

Leader, Home Delivery

Part-Time Shift Leader

Warehouse Lead

Sales Lead (Part-Time Seasonal) @ Life in Charm City

(USA) Personal Shopper Lead - Sam's

Sales & Service Lead - Harbor East

I want to receive the latest job alert for operations lead in baltimore, md

Related Searches

Explore jobs in more locations

Job Description: Change Management Lead (CAD Modernization)

Job Description:

Job Seeker Tools

Employer Tools

Browse

Stay Connected