Location:
Baltimore, MD, US
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Req ID: 41500
Date: Jul 18, 2026
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ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In Europe, the company owns and operates sugar refineries in England and Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.
OVERVIEW
The primary responsibility of the Assistant Process Department Manager is to effectively plan, coordinate, manage and control all the raw sugar and processing operations for the Refinery. Responsibilities include sucrose losses and production cost while maintaining the highest product quality while minimizing environmental issues and maximizing efficiencies. The Assistant Process Manager also has the responsibility for meeting and maintaining established safety, sanitation, and environmental regulations.
DETAILED ROLES & RESPONSIBILITIES
Act as a safety leader for the team, ensuring all protocols are adhered to and issues resolved to keep the team safe.
Review daily and weekly process operation with the Process Team Managers to improve overall Refining Efficiencies
Review current product inventory level and anticipate customer demand with Logistics to assure adequate order fulfillment.
Guide the daily and weekly activities of the Process Team Managers and Supervisors to ensure proper prioritization based on business need.
Review the previous day’s operational outcomes with the Process Manager to create plans to mitigate production issues which could affect customer delivery, product quality, or production demand while proposing solutions.
Review and prioritize maintenance and cleaning schedules to assure that repairs and cleaning prioritize safety, quality and cost.
Develop and implement plans to continuously improve departmental performance while balancing short- and long-term objectives.
Determine the long-range needs of the department and develop plans that implement solutions through capital projects.
Work with Process leadership to develop required training, cost reduction, and other necessary programs or initiatives within the department to help achieve overall plant goals.
Understand unit operations efficiencies and improve operations to minimize sucrose losses.
Develop and lead employees in the transition to a culture of accountability. Give feedback as necessary in accordance with established plant policies and procedures while maintaining a high level of fairness and uniformity.
Utilize Laboratory data and/or on-line process analytical instrumentation to troubleshoot production issues.
Work cross-functionally daily and on special projects to achieve Plant and Company goals.
WORK EXPERIENCES
3 or more years of experience leading other leaders of operations in a unionized manufacturing environment
Experience building/developing sustainable programs with lean, TPM, six sigma, etc
EDUCATION REQUIREMENTS
BS/BA Technical degree from an accredited college/university required or equivalent in Cane Sugar Refinery Management Experience.
SUPERVISORY RESPONSIBILITY
The Assistant Process Manager directly leads the Process Team Managers, Process Supervisors, and indirectly leads the Process Engineers and hourly union team members.
ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
Core Competencies:
Analytical Thinking & Decision Making – Identifies and understands trends and/or issues; connects data points through analysis to arrive at a logical conclusion.
Business & Financial Acumen – Demonstrates knowledge and understanding of the financial, accounting, marketing and operational functions of our organization; interpreting and applying understanding of key financial indicators to make better corporate decisions.
Effective Communication – Expresses ideas and information in a clear and concise manner by tailoring one's message to fit the interests and needs of the audience.
Customer Orientation – Keeps internal and/or external customer(s) in mind at all times. Strives to proactively address customer concerns and needs. Assists business partners and customers to achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
Establishes Trust – Gaining the confidence and faith of others by actions and words that promote being honest, forthcoming, integrous and vulnerable.
Problem-Solving – Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
Results Orientation & Accountability – Takes accountability, identifies, executes and drives actions to consistently achieve desired results.
Teamwork & Collaboration – Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others.
Individual Contributor:
Adaptability/Flexibility – Maintaining effectiveness in varying environments and with different tasks, responsibilities and people.
Continuous Improvement – Establishes methods and utilizes specialized techniques to monitor and improve performance of systems and processes.
Self-Development – Seeks feedback on one’s strengths and weaknesses and initiates activities to increase or enhance their knowledge, skills, and proficiency to perform more effectively or enhance their career.
Manager (of people and/or function):
Change Management – Achieves success through change identifies opportunities for improvement and innovation, removes barriers and resistance, and enables behaviors that support desired outcomes.
Develops Others – Plans for the growth of others, diligently addressing performance issues and conflicts, both at the individual and organizational level with the purpose of achieving results through the activities of other people.
Strategic Mindset – Understands company's short and long-term priorities and aligns department priorities and behavior around achievement of those objectives.
LOCATION OF ROLE
Baltimore, MD
SALARY PAY RANGE: $96,000 - $178,000 plus bonus
The pay rate for the successful candidate will depend on the candidate’s qualifications and prior experience.
Benefits include healthcare (medical, dental, vision, prescription drugs) available the first of the month following 30 days of employment, 401(k) with match, life insurance, AD&D, short-term disability, vacation, holiday and sick time.
We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Nearest Major Market: Baltimore
