Top 548 Senior customer success Jobs in Baltimore, Oh

Customer Success Director
Impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Full-Time and Part-Time Care Giver 6a - 2p
Carroll Place —Carroll, OH
- $17.50 - $19.00 an hour
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Paid holidays
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Sr. Maintenance Technician
Niagara Bottling —Gahanna, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Sales Director
Urban Express Charter —Columbus, OH
- $40,000 - $126,800 a year
- 8 hour shift
- CRM software
- Up to 50% travel
- Sales
- Paid holidays
- Dental insurance
Quick Apply
Sr. Quality Manager
Mistras Group, Inc.-Shop —Heath, OH
- 7 years
- Customer service
- Engineering
Technology Solutions Coach
S3 Technologies —Columbus, OH
- Full-time
- School experience
- Google Workspace
- Basic math
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Designer
TriMark USA —Columbus, OH
- $80,000 - $95,000 a year
- Email
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Lead Transmission Line Engineer
Leidos —Columbus, OH
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Senior Transmission Line Engineer
Leidos —Columbus, OH
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
vice president for transportation company
Urban Express Charter —Columbus, OH
- $57,811.63 - $95,000.00 a year
- Contract
- Background check
- Customer service
- 5 years
Quick Apply
Resident Service Coordinator
Beacon Communities LLC —Columbus, OH
- $50,000 - $58,000 a year
- Weekends as needed
- Spanish
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health savings account
- Paid holidays
Quick Apply
Sr. Regional Operations Manager - Midwest
OPENLANE —Columbus, OH
- $90,000 - $95,000 a year
- Full-time
- Customer service
- Driver's License
- Travel
- Paid parental leave
- Health savings account
Quick Apply
9d
Senior Living Sales Counselor
Wexner Heritage Village —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Senior Telecommunications Superintendent
Ledcor —Columbus, OH
- Full-time
- Management
- Construction site
- 8 years
12d
Senior Vice President of Operations - Food Manufacturing
Goodwin Recruiting —Columbus, OH
- Full-time
- Engineering
- 11+ years
- Senior level
Quick Apply
Lead Superintendent - Data Center Construction
Michael Page —Columbus, OH
- $125,000 - $155,000 a year
- Construction site
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
2d
RETAIL SALES AND MERCHANDISING SUPERVISOR
Micro Center —Columbus, OH
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Senior HR Generalist
Engineered Profiles LLC —Columbus, OH
- Ability to walk for extended periods
- Office
- Bachelor's degree
Quick Apply
12d
Cloud Security Team Lead
Leidos —Whitehall, OH
- $107,900 - $195,050 a year
- 8 hour shift
- Military
- 8 years
- AWS
Digital Marketing Coordinator
Calculated Hire —New Albany, OH
- $22 - $24 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply

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Customer Success Director

Impact.com -
Columbus, OH

Quick Apply

Job Details

$110,000 - $135,000 a year

Benefits

Internet reimbursement
Disability insurance
Health insurance
Dental insurance
RSU
Paid time off
Parental leave
Dependent health insurance coverage
Employee assistance program
Vision insurance
Gym membership
Prescription drug insurance

Qualifications

Customer communication
Digital marketing tools
Conflict management
Technical Proficiency

Full Job Description

About impact.com
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.

What You'll Do:

Deliver world-class support to our top clients
Maintain a balanced, proactive/reactive relationship with your assigned accounts
Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
Dedicated duties include account monitoring, regular check-ins and relationship building
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise

What You bring:

5+ years Account Management or Customer Success experience, preferably B2B
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
Consistent track record of providing stellar support to customers
Strong understanding of the digital marketing ecosystem
Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Critical thinker and inventive problem-solver
Proven track record of quality verbal and written communication skills
Customer-focused, commercially minded, service-oriented
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills

Nice to have:

Affiliate & Partnerships Industry Fundamentals Certification by PXA

Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.

Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
- Insurance coverage (life, short-term disability, long-term disability, and more)
- Health Care Spending Account
- Two different Employee Assistance Programs
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-NewYork,NewYork_Hybrid

#LI-Santa_Barbara

#LI_Columbus

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Refine Your Search

senior customer success jobs in baltimore, oh

Customer Success Director

Full-Time and Part-Time Care Giver 6a - 2p

Sr. Maintenance Technician

Sales Director

Sr. Quality Manager

Technology Solutions Coach

Senior Designer

Lead Transmission Line Engineer

Senior Transmission Line Engineer

vice president for transportation company

Resident Service Coordinator

Sr. Regional Operations Manager - Midwest

Senior Living Sales Counselor

Senior Telecommunications Superintendent

Senior Vice President of Operations - Food Manufacturing

Lead Superintendent - Data Center Construction

RETAIL SALES AND MERCHANDISING SUPERVISOR

Senior HR Generalist

Cloud Security Team Lead

Digital Marketing Coordinator

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