Top 765 Customer service representative Jobs in Baltimore Md

Contact Center Specialist
Peake Federal Credit Union —Perry Hall, MD
- $22.40 - $33.50 an hour
- Full-time
- Word processing
- Computer literacy
- Basic math
- Free parking
- Paid holidays
Client Service Analyst
UnitedHealth Group —Hunt Valley, MD
- $24 - $43 an hour
- Full-time
- Remote
- Computer literacy
- Pass drug screening
- Mid-level
Call Center Specialist
Healthcare For the Homeless Inc —Baltimore, MD
- $17.50 - $20.00 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Customer Service Agent - BWI (Part-Time)
Southwest Airlines —Baltimore, MD
- $20.22 an hour
- Overtime
- 18 years or older
- No education required
- No experience needed
- Profit sharing
- Health insurance
1d
Customer Care Specialist - MedStar Unified Revenue Cycle Organization
MedStar Health —Baltimore, MD
- $20.57 - $36.27 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
8d
Patient Access Scheduler - Call Center
Johns Hopkins Health System —Baltimore, MD
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
15h
Customer Service Representative
TAI Engineering —Elkridge, MD
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Profit sharing
- Health savings account
Quick Apply
13d
Warehouse Customer Service
Lineage Logistics —Baltimore, MD
- $15.72 - $26.59 an hour
- Full-time
- Computer literacy
- English
- Research
- Disability insurance
- Health insurance
Quick Apply
ADMINISTRATIVE SPECIALIST II (CALL CENTER SPECIALIST (FULL-TIME CONTRACTUAL))
State of Maryland - MDH Deputy Secretary for Public Health Services —Baltimore, MD
- $23.60 - $30.53 an hour
- Online Application
- Spanish
- English
- Mid-level
- AD&D insurance
- Health insurance
7d
Remote Client Agent (Work From Home) | Flexible Schedule
The Gainey Agency —Baltimore, MD
- Part-time
- Remote
- 18 years or older
- Computer literacy
- No experience needed
- Opportunities for advancement
- Flexible schedule
Quick Apply
Lead Call Center Operator
Mercy Medical Center —Baltimore, MD
- $20.32 - $33.53 an hour
- Full-time
- Computer literacy
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Customer Service Representative
Smart Building Technologies —Owings Mills, MD
- $20 - $30 an hour
- Weekends as needed
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
Access Specialist I
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
5d
Call Center Operator - Primary Care
Mercy Medical Center —Glen Burnie, MD
- $17.83 - $26.75 an hour
- Full-time
- Medical office experience
- Primary Care
- High school diploma or GED
- 403(b) matching
- Paid holidays
1d
Call Center Representative
Park West Health System —Baltimore, MD
- $18 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Business Administration
Quick Apply
7d
Client Service Representative
Healthcare For the Homeless Inc —Baltimore, MD
- $17 - $21 an hour
- Full-time
- Writing skills
- HIPAA
- English
- Continuing education credits
Quick Apply
Client Success Representative (Remote)
Demand.com —Baltimore, MD
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Representative (NON REMOTE)
Amynta Group —Baltimore, MD
- $18.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Contact Center Specialist I
POINT BREEZE CREDIT UNION —Hunt Valley, MD
- $18.50 - $27.76 an hour
- Full-time
- Bilingual
- High school diploma or GED
- 1 year
Quick Apply
8d

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Contact Center Specialist

Peake Federal Credit Union -
Perry Hall, MD

Apply Now

Job Details

Full-time
$22.40 - $33.50 an hour

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Word processing
Professional ethics
Basic math
Windows
Desktop applications
Productivity software

Full Job Description

Position Description:

About Us

Peake Federal Credit Union, with assets of about $525 Million, is a federally chartered credit union that focuses on providing excellent service to its over 28,000 members through its three branches, digital banking channels, and call center. We are a team of positive, dedicated, and highly experienced individuals that pride themselves in putting members first. At Peake, our RICHeS values guide how we serve our members and work with one another. We are responsive, innovative, and committed to providing convenient services. We act with honesty and maintain the highest standards of security.

The Position

The following is a summary of duties

Answer member inquiries about deposit accounts, debit/credit cards, and other Peake products and services
Research, identify, and resolve issues related to the online banking system
Complete lost/stolen VISA forms, request replacement VISA cards, and answer general inquiries regarding the VISA program and VISA accounts
Cross-sell products and services that would be beneficial to our members
Maintain a high level of customer service, measured in part by member surveys

Work Schedule & Branch

This job is open at our Perry Hall branch located in Baltimore, Maryland.
This is not a hybrid or remote position; on-site attendance is required.
This is a Full-time position requiring a minimum of 40 hours per week.
The work schedule is:

Monday-Wednesday, 8:00 am to 5:00 pm
Thursday-Friday, 8:00 am to 5:00 pm or 9:00 am to 6:00 pm
About 1 – 2 Saturdays per month are also required from 8:30 am to 12:30 pm

Duties are performed in a professional office environment. Responsibilities may occasionally require an adjusted work schedule, working from a different branch, working before and/or after business hours, working on Saturdays and working hours exceeding the standard work schedule.

Qualifications

Minimum Required Education: This position requires a diploma from a public or accredited private high school. A high school equivalency diploma (GED) may be substituted for the required education.

Minimum Required Experience: Two years of customer service experience, preferably in a financial institution, is preferred.

Other Requirements:

Ability to perform basic mathematical functions.
Proficient use of personal computers, internet applications, web browsers, e-mail, and various Windows-based software applications including word processing.
Ability to operate standard office equipment
Ability to work cooperatively with others to achieve common goals.
Ability to plan and organize work and effectively manage time in order to accomplish goals.
Ability to communicate effectively both verbally and in writing.
Ability to proactively identify opportunities to achieve goals and take action without being required or requested to do so.
Ability to maintain firm adherence to Credit Union values and principles even in the face of pressure to compromise.
A credit check and criminal background check are required.
Ability to lift and/or move up to 25 pounds.

Benefits for Full-time Employees

We care about our employees and show that care with benefits to help you stay healthy, rest and recharge, plan for your financial future, and maintain a healthy work/life balance. We offer:

Health, dental, & vision plans
401(k) plan with a generous 4% employer contribution
A generous paid time off plan, including a minimum of 3 weeks paid vacation/personal leave per year
Paid time off on your birthday & holidays
Health Reimbursement & Flexible Spending Accounts
Paid life insurance and Long-term disability plans
Daytime shifts
Predictable work schedules for many positions
Premium pay on Saturdays

Salary Range

The salary range for this position is a minimum of $22.40, a midpoint of $27.90, and a maximum of $33.50 per hour. The final compensation offer is determined by an applicant’s relevant experience, qualifications, and our commitment to internal equity. While there are always exceptions, applicants are typically offered a rate in the lower part of this range, below the midpoint. We review compensation data on a regular basis to ensure market competitiveness and equity; accordingly, the hiring range for this position has been carefully crafted to align with the market.

Parking

Ample onsite parking is provided at no charge.

Branch Locations

Towson – Main Office & Branch, 23 W. Susquehanna Avenue Towson, Maryland 21204

Perry Hall – Branch, 8640 Ridgely's Choice Drive, Baltimore, Maryland 21236

GBMC – Branch, Physician's Pavilion North Suite 145, 6535 N. Charles Street, Baltimore, Maryland 21204

Equal Employment Opportunity

Peake Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race and traits associated with race (such as hair texture, afro hairstyles, and protective hairstyles), color, religion, age, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability status, genetics, protected veteran status, or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

customer service representative jobs in baltimore md

Contact Center Specialist

Client Service Analyst

Call Center Specialist

Call Center Operator - Healthcare

Customer Service Agent - BWI (Part-Time)

Customer Care Specialist - MedStar Unified Revenue Cycle Organization

Patient Access Scheduler - Call Center

Customer Service Representative

Warehouse Customer Service

ADMINISTRATIVE SPECIALIST II (CALL CENTER SPECIALIST (FULL-TIME CONTRACTUAL))

Remote Client Agent (Work From Home) | Flexible Schedule

Lead Call Center Operator

Customer Service Representative

Access Specialist I

Call Center Operator - Primary Care

Call Center Representative

Client Service Representative

Client Success Representative (Remote)

Customer Service Representative (NON REMOTE)

Contact Center Specialist I

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