Floor Manager (Harbor East)
Kneads Bakeshop —Baltimore, MD
- $60,000 - $65,000 a year
- Weekends as needed
- Sanitation
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Assistant Center Manager
The UPS Store Inner Harbor, Harbor East, and Little Italy #7845 —Baltimore, MD
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
Sales Manager
Donohoe Hospitality Services —Baltimore, MD
- $60,000 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Atlas Restaurant Group —Lutherville-Timonium, MD
- $70,000 - $80,000 a year
- Extended hours
- Bar
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance

More jobs to discover

Find similar jobs that you might be interested in.

Program Assistant (Evergreen)
Horton's Kids, Inc. —Washington, DC
Any child or caregiver living within a half-mile of our Hub can access comprehensive services, including high-impact tutoring, after-school and summer…
$20 - $23 an hour
Assistant Center Manager
The UPS Store Inner Harbor, Harbor East, and Little Italy #7845 —Baltimore, MD
Helps develop and implement the store marketing program. He or she may be required to open and close the center, help manage productivity and ensure the…
Quick Apply

I want to receive the latest job alert for floor manager (harbor east) in baltimore md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

floor manager (harbor east) jobs near baltimore md

Sales Manager jobs in Baltimore, MD

Floor Manager jobs in Baltimore, MD

Sales Manager jobs in Bangor, ME

Sales Manager jobs in Vermont

Sales Manager jobs in Las Cruces, NM

Hotel Manager jobs in Anaheim, CA

Manager jobs in Michigan

Healthcare Project Manager jobs in Austin, TX

Sales Manager jobs in Manhattan, NY

Asset Protection Manager jobs in Phoenix, AZ

Project Manager jobs in Logan, UT

Floor Manager jobs in San Jose, CA

Floor Manager jobs in New York, NY

Floor Manager jobs in Jackson Hole, WY

Technical Program Manager jobs in Remote

Floor Manager jobs in Miami Beach, FL

Customer Success Manager jobs in Kansas City, MO

Hotel General Manager jobs in Charleston, SC

Floor Manager (Harbor East)

Kneads Bakeshop -
Baltimore, MD

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Customer communication
Staff supervision
High school diploma or GED
Hospitality industry experience
Customer engagement
Managing food service teams
Retail management
Team motivation (leadership skill)

Full Job Description

POSITION: Floor Manager

DEPARTMENT: Retail Operations

LOCATION: Kneads Bakeshop

Salary: $60k-65k

Kneads Bakeshop

From humble beginnings, one small bakery in Baltimore has grown to become a staple in our community. Kneads combines H&Ss history with the new age of artisan craft, creating a one-of-a-kind brand and experience, giving a modern face to H&S Bakery. We want people to see it, touch it, and taste it, to have a full sensory experience. As soon as you walk through the doors, were dedicated to you and your Kneads, whether thats a coffee to go, or meeting with colleagues, we are here to provide a space of comfort, a space that can unleash your creativity, and a space where Baltimore becomes a family.

Job Summary:

Our restaurant/bakery is seeking a dedicated and motivated Floor Manager to oversee front-of-house operations, deliver exceptional customer service, and lead our team in providing a warm, welcoming experience for guests. The Floor Manager will ensure smooth day-to-day operations on the floor, coordinate with kitchen staff, and handle customer inquiries and concerns with professionalism. This role is ideal for a proactive leader with strong interpersonal skills, a passion for hospitality, and an eye for detail.

Role & Responsibilities

Ensure outstanding service for all guests by actively engaging with customers, addressing any complaints or issues, and maintaining high standards of service and hospitality.

Monitor and respond to guest feedback to continuously improve the dining experience.

Supervise and support floor staff, including servers, baristas, and bussers, fostering a positive and productive work environment.

Conduct training sessions for new hires and provide ongoing coaching to uphold service and quality standards.

Schedule shifts and manage daily floor staffing to ensure efficient service during peak and off-peak times.

Oversee the cleanliness, organization, and presentation of the dining area to ensure a welcoming atmosphere.

Collaborate with kitchen and bakery staff to ensure timely delivery of food and beverages and manage any service delays.

Monitor inventory levels for front-of-house supplies and coordinate with management for timely restocking.

Promote daily specials and seasonal items to guests to drive sales and increase customer engagement.

Support marketing initiatives and loyalty programs to attract and retain customers.

Ensure compliance with health, safety, and sanitation regulations, addressing any issues promptly.

Requirements & Physical Demands

High school diploma or equivalent; additional education in hospitality management is a plus.

Proven experience in a supervisory role within a restaurant, bakery, or similar hospitality setting.

Strong leadership and team management skills, with an ability to motivate and develop staff.

Excellent communication and customer service skills.

Ability to handle stressful situations calmly and professionally.

Flexibility to work varying shifts, including weekends, holidays, and evenings.

Whats in it for you?

At the H&S Family of Bakeries, we value our team members and make it a priority to offer competitive compensation that encourages longevity with the company and long-term growth. We offer competitive pay and comprehensive and affordable bene?ts packages, including medical/dental/vision, short term disability, retirement savings, paid time off, ?exible spending accounts, employee assistance program and of course - cool company swag.

Equal Opportunity Employer

We are an equal opportunity employer and does not discriminate in its selection and employment practices on the basis of race, color, religion, sex, national origin, political af?liation, sexual orientation, gender identity, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factors.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classi?cation. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classi?ed. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Brand: Kneads Bakeshop
Address: 506 S. Central Ave Baltimore, MD - 21202
Property Description: Kneads Bakeshop
Property Number: KNEADS

Quick Apply

Refine Your Search

floor manager (harbor east) jobs in baltimore md

Floor Manager (Harbor East)

Assistant Center Manager

Sales Manager

Assistant General Manager

More jobs to discover

I want to receive the latest job alert for floor manager (harbor east) in baltimore md

Explore jobs in more locations

Kneads Bakeshop

Role & Responsibilities

Requirements & Physical Demands

Whats in it for you?

Equal Opportunity Employer

Disclaimer

Job Seeker Tools

Employer Tools

Browse

Stay Connected