Top 133 Front of house manager Jobs in Baltimore Md

Guest Services Agent (AM & PM Shifts)
Study Hotels —Baltimore, MD
- $18 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Restaurant Manager
Atlas Restaurant Group —Baltimore, MD
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
9d
Assistant Manager
Easy Like Sunday Baltimore —Baltimore, MD
- $21 - $24 an hour
- Weekends as needed
- Management
- Customer service
- Ability to walk for extended periods
- Opportunities for advancement
Quick Apply
2d
Concierge - The Ivy Hotel
The Ivy Hotel —Baltimore, MD
- From $18 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Catering Manager 2
Sodexo —Baltimore, MD
- $58,735 - $76,010 a year
- Full-time
- Mid-level
- High school diploma or GED
- University
- Paid holidays
- Health insurance
Retail Manager 3
Sodexo —Owings Mills, MD
- $67,405 - $87,230 a year
- Full-time
- Mid-level
- Supervising experience
- University
- Paid holidays
- Health insurance
Night Audit
Meyer Jabara Hotels —Baltimore, MD
- Online Application
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Restaurant Manager - Prime Rib
Live! Casino and Hotel Maryland —Hanover, MD
- $51,273 - $70,721 a year
- Full-time
- Sanitation
- Ability to climb stairs
- Bachelor's degree
- Free parking
- Disability insurance
Assistant Manager - Restaurant
Level - a small plates lounge —Annapolis, MD
- $55,000 - $65,000 a year
- Full-time
- Background check
- Bar
- Casual dining restaurant
- Free parking
- Paid training
Quick Apply
Front Office Manager
Holiday Inn Baltimore BWI Airport —Linthicum, MD
- From $52,000 a year
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Assistant General Manager
Ruth's Chris Steak House —Baltimore, MD
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- In-person
- 4 years
- Disability insurance
- Health insurance
Quick Apply
Assistant General Manager
Atlas Restaurant Group —Lutherville-Timonium, MD
- $70,000 - $80,000 a year
- Extended hours
- Bar
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance
Service Manager
Bubba's 33 —Glen Burnie, MD
- $50,000 - $80,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Profit sharing
- Paid parental leave
General Manager-- Private School
Brock & Company Inc —Baltimore, MD
- $87,000 - $95,000 a year
- Full-time
- Sales
- ServSafe
- Computer literacy
Quick Apply
Kitchen Manager
Topgolf —Baltimore, MD
- $22.00 - $26.50 an hour
- Part-time
- Mid-level
- Supervising experience
- US work authorization
- Dental insurance
- Vision insurance
12d
Night Audit
Hampton Inn, Baltimore/White Marsh —White Marsh, MD
- $18 an hour
- Overnight shift
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Bartender
Nick's Fish House —Baltimore, MD
- From $3.63 an hour + tips
- Weekends as needed
- Bar
- Ability to walk for extended periods
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
BOH Operations Supervisor
Ralph Lauren —Hanover, MD
- $20.00 - $28.37 an hour
- Full-time
- Sales
- Merchandising
- Mid-level
6d
Guest Services Rep Part Time-104020
ESA Management, LLC —Timonium, MD
- $16.39 - $16.99 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
Night Auditor - PT
Meyer Jabara Hotels —Baltimore, MD
- $16 - $18 an hour
- Full-time
- Ability to walk for extended periods
- English
- Hotel
Quick Apply

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Guest Services Agent (AM & PM Shifts)

Study Hotels -
Baltimore, MD

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
Microsoft Outlook

Full Job Description

The Study at Johns Hopkins is currently seeking a full-time Guest Service Agent to provide genuine hospitality and the highest quality of service to our guests. This position organizes, confirms, processes, and conducts guest check-ins/outs, room reservations, requests, and inquiries. Under the direction of the Guest Service Manager, the Guest Service Agent is responsible for the daily operation of the Front Desk and Living Room.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

Provide the highest and most efficient level of hospitality and customer service expected by our guests.
Complete the guest check-in and check-out processes, which include assigning guests their rooms and facilitating payment.
Maintains room inventory of vacancies, reservations, and assignments.
Courteously answer inquiries and accept reservations, both in person and by telephone, by accurately communicating hotel rates and information and using suggestive selling techniques to sell room nights, increasing occupancy and revenue.
Coordinate with all hotel departments to manage guest requests and answer general guest inquiries about the hotel and the surrounding area.
Attends to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
Regularly calculates and posts charges, receipts, cash payments, and other forms of credit using accurate, proper cash handling methods and established procedures to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Provide assistance to other team members to contribute to the best overall performance of the department and the hotel.
Perform accordingly to the company handbook in regard to policies, procedures, and regulations.
Ensure total awareness of in-house VIPs.
Maintain a safe and clean work environment.

Fundamentals

Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
Education: High school diploma or general education degree (GED).
Experience: 1 year within a customer-facing role.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Intermediate computer skills. Working knowledge of Microsoft Outlook, Word and Excel.
Flexibility to work any shift, including evenings, weekends, and holidays.
Excellent verbal and written interpersonal communication skills.
Proficiency in English required. A second language is desirable.
Strong organizational skills, including follow-up, time management, and multitasking, and managing multiple priorities in a fast-paced environment.
Ability to positively communicate and interact with all hotel departments.
Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
Ability to stand for long periods of time in an indoor setting with a thematically climate-controlled workstation.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation.
Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at Johns Hopkins, the fourth property of the Study Hotels brand, is located at the main gate of Johns Hopkins University’s Homewood Campus. As part of the revitalized Charles Village corridor, guests will feel immersed in both campus life and the surrounding community, and able to enjoy all that Johns Hopkins University and Baltimore have to offer the moment they leave the hotel.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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Refine Your Search

front of house manager jobs in baltimore md

Guest Services Agent (AM & PM Shifts)

Restaurant Manager

Assistant Manager

Concierge - The Ivy Hotel

Catering Manager 2

Retail Manager 3

Night Audit

Restaurant Manager - Prime Rib

Assistant Manager - Restaurant

Front Office Manager

Assistant General Manager

Assistant General Manager

Service Manager

General Manager-- Private School

Kitchen Manager

Night Audit

Bartender

BOH Operations Supervisor

Guest Services Rep Part Time-104020

Night Auditor - PT

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