Top 2 Helpdesk associate Jobs in Baltimore Md

Systems Administrator Mid Level
ELEVI Associates —Annapolis Junction, MD
- 5 years
- Bachelor's degree
- Mentoring
- Health insurance
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Mid-Level Systems Engineer
Integrity Technology Consultants, Inc. —Fort Meade, MD
- $100,000 - $132,000 a year
- Computer Science
- Mid-level
- High school diploma or GED
- Profit sharing
- Health savings account

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Systems Administrator Mid Level

ELEVI Associates -
Annapolis Junction, MD

Quick Apply

Job Details

Benefits

Health insurance

Qualifications

Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Remote access software
TS/SCI with Polygraph
Desktop administration

Full Job Description

In Order to Join the ELEVI Team you will need to have:

You must be willing to work in the Annapolis Junction, MD, area
You must have a current and active security clearance with polygraph
Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.
Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree.
Must be able to work Wed-Sun 2pm-10pm
Hardware Experience
Experience Remote Assistance and Remote Desktop

Some of your day-to-day activities will include:

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$84,400 - $130,00

We are an equal opportunity employer (EOE) that empowers our people. It is the policy of ELEVI to provide equal employment opportunities to all employees and employment applicants—without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We fearlessly drive change, because without diversity of thought and a commitment to equality for all, there is no moving forward. Reasonable accommodations are available for qualified individuals with disabilities, upon request. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

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