Top 34 Patient access specialist Jobs in Baltimore Md

Medical Office Coordinator (Neurology)
Johns Hopkins University —Baltimore, MD
- $16.20 - $28.80 an hour
- Full-time
- Background check
- Surgery
- Mid-level
8d
Access Referral Specialist
Gilchrist Hospice Care, Inc. —Hunt Valley, MD
- $21.91 - $37.08 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
Quick Apply
Patient Access Specialist
Total Health Care —Baltimore, MD
- $18.54 - $24.72 an hour
- Full-time
- Addiction Medicine
- Customer service
- Writing skills
- Health insurance
Quick Apply
Patient Experience Associate (Front Desk) - Baltimore Market
Sage Health —Woodlawn, MD
- $19 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Patient Scheduling Receptionist
Excelsia Injury Care —Middle River, MD
- Microsoft Outlook
- Computer literacy
- Windows
- Paid training
- Health savings account
Quick Apply
14d
Patient Experience Associate (Front Desk) - Halethorpe
Sage Health —Arbutus, MD
- $19 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
13d
Clinical Support Specialist
Johns Hopkins Care at Home —Baltimore, MD
- $17.29 - $28.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Medical terminology
- Tuition reimbursement
Patient Access Associate - Emergency Department, Annapolis
Luminis Health —Annapolis, MD
- $17.50 - $24.00 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- ER
- AD&D insurance
- Paid holidays
Front Office Coordinator
Pivot Physical Therapy —Baltimore, MD
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Front Desk Receptionist
United Urology Group —Baltimore, MD
- $18 - $20 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- HIPAA
- Dental insurance
- Tuition reimbursement
Quick Apply
11d
Patient Access Associate
Luminis Health —Annapolis, MD
- $17.50 - $24.00 an hour
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
4d
Customer Service Representative
Procare Ambulance of Maryland, Inc. —Rosedale, MD
- $18 - $22 an hour
- Part-time
- Basic math
- HIPAA
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
Financial Clearance Specialist
University of Maryland Medical System —Bel Air, MD
- Full-time
- Medical office experience
- Research
- Mid-level
PRN Patient Experience Associate/Care Coordinator
Sage Health —Woodlawn, MD
- $18 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Coordinator - Prior Authorization Verification and Eligibility
Luminis Health —Annapolis, MD
- $17.50 - $26.00 an hour
- Full-time
- Microsoft Outlook
- Hospital
- Medical office experience
- AD&D insurance
- Paid holidays
Prior Authorization Certified Pharmacy Technician
Shields Health Solutions —Baltimore, MD
- $19.45 - $22.21 an hour
- Remote
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
5d
Practice Development Specialist (Clinical Background)
OneOncology —Owings Mills, MD
- $75,000 - $95,000 a year
- Full-time
- Background check
- Up to 50% travel
- Customer service
Quick Apply
6h
Reimbursement Supervisor
Johns Hopkins Care at Home —Baltimore, MD
- $23.27 - $40.91 an hour
- Day shift
- 5 years
- High school diploma or GED
- Continuous improvement
- Travel reimbursement
12d
Referral Coordinator
Chase Brexton Health Care —Columbia, MD
- $19.50 - $22.13 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
Quick Apply
6d
Revenue Cycle Specialist
Excelsia Injury Care —Middle River, MD
- Microsoft Outlook
- Computer literacy
- Windows
Quick Apply

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Medical Office Coordinator (Neurology)

Johns Hopkins University -
Baltimore, MD

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Job Details

Full-time
$16.20 - $28.80 an hour
8 days ago

Qualifications

Administrative experience
High school diploma or GED

Full Job Description

Affiliated Office Address

Baltimore, MD, United States

Requisition ID

121748

Date Created

July 06, 2026

Job Function

Clerical/Administrative Support

Exempt Status

Non-Exempt

Shift Type

Full Time

Schedule

M-F 8:30 am - 5:00 pm

Worksite

04-MD:School of Medicine Campus

Work Modality

On-site: 90-100% of hours worked on-site

The Department of Neurology is seeking a Medical Office Coordinator (MOC) for the Epilepsy Division in the School of Medicine. The MOC will coordinate the day-to-day activities of a multi-faceted complex medical and/or surgical practice to ensure a smoothly functioning office and good patient relations. Works with others in team environment. Address patient problems, third party issues and patient-related situations based on precedents and resolve issues independently. As appropriate, refer patients to other resources. Adapt to changes in technology and software to ensure efficient office practice. Provide administrative support for medical matters on behalf of physicians, as well as general academic/general administrative support.

Specific Duties & Responsibilities

Medical Administrative Support

Professionally and efficiently handle incoming requests from patients and ensure that issues are resolved both promptly and thoroughly.
Gather patient information, fulfill patient needs, educate patients, where applicable, to prevent the need for future contacts and document interactions in applicable systems.
Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
Talk to prospective patients and/or family members to determine appropriate health care provider for patient(s). Advanced discussion includes, if provider is appropriate specialist, or if someone else may be more appropriate based on area of specialization, timeframe to get an appointment, insurance coverage, and geographic location. Offer effective alternatives to patient when appropriate.
Routinely addresses complex situations based on precedents, and knowledge and understanding of healthcare resources and how they should be used. Examples may include working with VIP patients, work with international patients, and unique scheduling situations.
Coordinate all pieces of complex patient visits pre and post op. This includes scheduling all preliminary exams, imaging studies, and other tests in a timely fashion, and then gathering results for physician review.
Coordinate patient visits within specialty program that requires more complex coordination of care across departments and/or multiple locations, departments, institutions and/or entity lines of service, and multiple systems.

Patient Scheduling

If approved to schedule in EPIC, schedule appointments in EPIC.
Schedule new and follow-up clinic appointments and assist in canceling and rescheduling of clinics for providers who have a non-schegistrar as their MOC.
Collect insurance information, and complete registration in EPIC.
Answer more complex questions from patients about billing and refer to JHU Physician Billing Services and/or JHH Patient Financial Services.
Support the physician with insurance preauthorization and single case agreement processes by submitting necessary clinical information as instructed by the physician.
Coordinate follow-up office visits by providing information about treatment, and testing locations. Schedule lab tests and other procedures, and/or coordinates with other areas to complete scheduling process.
When physician's clinic is cancelled, call patient to re-schedule physician and/or testing appointments pertaining to that visit.
If requested by physician, complete courtesy calls to patients to remind them of appointment arrival times and answer questions about location, parking, what to bring, etc.
All information entered into EPIC will be subject to evaluation, quality controls and performance management standards.
If not approved to schedule patients in EPIC, refer patients to Access Services to schedule appointments and procedures. Participate in multi-party conversations to ensure appropriate timing of services and medical records as required by physician.

Provide Administrative Support for Medical Matters on behalf of Physicians

Answer in-coming call from patients and provide information to patients, as appropriate.
Routinely check voice mail and return calls to patients within 24 hours.
Coordinate with patient and/or referring physician to obtain outside medical records. Ensure that all relevant outside medical records are received and scanned into Epic in advance of clinic. Ensure that physician gets medical records in advance per protocol as appropriate.
Refer patient to appropriate resources/clinical areas.
Send out letters and post op information to referring physicians, if needed.
Send out confirmation letters to patients when appointment is scheduled in less than 2-week timeframe as needed.
Receive from physician completed and signed forms requested by the patient such as: Disability, Family Medical Leave, Workers Compensation, Medical Assistance Application, MVA, etc. All completed forms should be scanned into EPIC and send original to the patients for their records.
Review clinic schedules and make adjustments as appropriate.

Other Activity Processed in EPIC

Enter patient phone messages and route to physician.
Print and send patient letters as necessary.
Document inbound/outbound phone messages to patients.
Pend RX refills requested and route to physician.
Pend orders based on defined Practice Preferences.
In-basket Check messages daily and respond as directed by department policy.

Provide Information to Patients

Reinforce information for office visits (e.g. scheduled dates of service, information to bring to the visit, driving instructions, where to park, etc.
Act as a liaison for patient, coordinating future consultations, diagnostics tests, or procedures.
Able to answer more complex questions with accuracy and provide up to date insurance information found on Johns Hopkins Managed Care website.
Facilitate scheduling of lab tests and other procedures. Determine appropriate schedule for clinical appointments based on physician schedule and does three-way call to hand off patient to call center.

Prescription Refill

Gather information to pend RX request and route to physician.
Assist as needed with insurance authorizations for non-formulary medications.

Coordination of OR Cases (If appropriate)

Work with surgical scheduling coordinator to post all OR cases.
Verify that the posting sheet is completed and signed by the surgeon and scanned within EPIC.
Send out surgical packet to patient with pre-op instructions.
Verify all documents are received and scanned appropriately into EPIC prior to date of surgery.
If applicable, prepare to support clinic activities from home in case of JHU closure (install virtual desktop and keep electronic reference lists as needed, and make sure you have cell or home phone numbers for physicians, supervisors, and clinic manager).

Academic/General Administrative Support As necessary

Provide general administrative support to one or more physicians.
Answer office phone, schedule meetings/maintains calendar for physicians, make travel arrangements, maintains filing system (copy or scan as indicated).
Assist with preparation of correspondence, reports, posters, and related documents.
Compiles information for reports, grant applications, manuscripts, etc.
Orders stock and maintains office supplies.
May coordinate large meetings and/or seminars (e.g., arrange logistics for speakers, meeting space, refreshments, invitations)
May assist with preparation of sponsored project material.
Process reimbursements per department protocol as applicable.

Minimum Qualifications

High School Diploma or graduation equivalent.
Two years of administrative experience.
Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.

Classified Title: Medical Office Coordinator
Job Posting Title (Working Title): Medical Office Coordinator (Neurology)
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.20 - $28.80 HRLY ($46,800.00 Targeted/Commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday, 8:30 AM - 5:00 PM
FLSA Status: Non-Exempt
Location: School of Medicine, East Baltimore Campus
Department name: Neurology
Personnel area: School of Medicine

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Apply Now

Refine Your Search

patient access specialist jobs in baltimore md

Medical Office Coordinator (Neurology)

Access Referral Specialist

Patient Access Specialist

Patient Experience Associate (Front Desk) - Baltimore Market

Patient Scheduling Receptionist

Patient Experience Associate (Front Desk) - Halethorpe

Clinical Support Specialist

Patient Access Associate - Emergency Department, Annapolis

Front Office Coordinator

Front Desk Receptionist

Patient Access Associate

Customer Service Representative

Financial Clearance Specialist

PRN Patient Experience Associate/Care Coordinator

Coordinator - Prior Authorization Verification and Eligibility

Prior Authorization Certified Pharmacy Technician

Practice Development Specialist (Clinical Background)

Reimbursement Supervisor

Referral Coordinator

Revenue Cycle Specialist

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