Top 1725 Patient experience manager Jobs in Baltimore Md

Physician Practice Manager
Mercy Medical Center —Baltimore, MD
- $29.45 - $48.59 an hour
- Full-time
- Mid-level
- Master's degree
- Clinic
- 403(b) matching
- Paid holidays
CTO Lead Care Manager RN
MedStar Health —Baltimore, MD
- $89,065 - $162,801 a year
- Full-time
- Microsoft Word
- Nursing
- Microsoft Excel
Nurse Care Management, Manager
Clinical Management Consultants —Catonsville, MD
- $105,510 - $139,520 a year
- Full-time
- Mentoring
- Senior level
- Health insurance
- Dental insurance
9d
Contracts Manager
Mercy Medical Center —Baltimore, MD
- $31.94 - $57.49 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- 403(b) matching
- Paid holidays
Director of Insurance
Sheppard Pratt —Towson, MD
- $106,455.86 - $175,419.71 a year
- Microsoft Outlook
- Customer service
- 5 years
- 403(b) matching
- Mileage reimbursement
Quick Apply
3d
System Patient Experience Manager - Baltimore, MD
Morrison Healthcare —Baltimore, MD
- $60,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
Care Manager (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $72,360 - $143,715 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- RN License
- 401(k)
Quick Apply
2d
Practice Manager
Mercy Medical Center —Glen Burnie, MD
- $29.45 - $48.59 an hour
- Full-time
- Hospital
- Customer service
- Mid-level
- 403(b) matching
- Paid holidays
Host/Hostess
MedStar Health —Baltimore, MD
- $18.40 - $29.74 an hour
- Part-time
- Hospital
- Computer literacy
- No experience needed
6d
Information Desk Receptionist
Mercy Medical Center —Baltimore, MD
- $17.00 - $23.80 an hour
- PRN
- Microsoft Excel
- Microsoft Outlook
- Hospital
- 403(b) matching
- Paid holidays
Manager: Performance Improvement
Mercy Medical Center —Baltimore, MD
- $29.45 - $48.59 an hour
- Full-time
- Hospital
- 5 years
- Mid-level
- 403(b) matching
- Paid holidays
6d
Office Manager
Clearway Pain Solutions —Owings Mills, MD
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Organizational skills
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
Director Patient Experience
University of Maryland Medical System —Baltimore, MD
- Full-time
- Nursing
- 7 years
- Microsoft Excel
Supervisor, Care Center (Center for Developmental Behavioral Health)
Kennedy Krieger Institute —Baltimore, MD
- $57,140.30 - $99,305.86 a year
- Full-time
- Management
- 5 years
- Clinic experience
10d
Access Shift Coordinator
Sheppard Pratt —Towson, MD
- $54,074.18 - $83,510.75 a year
- Acute care
- Inpatient
- Mid-level
Quick Apply
14d
Regional Account Manager
Carease Health —Parkville, MD
- $85,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Psychiatry
- Travel
- Travel reimbursement
- Paid training
Quick Apply
Strategic Provider Partnerships Manager (Value-Based Care)
Johns Hopkins Health Plans —Hanover, MD
- $44.81 - $71.70 an hour
- Full-time
- 5 years
- Senior level
- Leadership
- Health insurance
Program Officer
Baltimore Children and Youth Fund Inc —Baltimore, MD
- $90,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- 3 years
Quick Apply
9d
Supervisor - Care Center
Kennedy Krieger Institute —Baltimore, MD
- $50,786.11 - $87,503.31 a year
- Full-time
- 5 years
- Clinic experience
- Mid-level
Associate Risk Manager
Kennedy Krieger Institute —Baltimore, MD
- $83,483.92 - $149,453.82 a year
- Full-time
- Nursing
- 5 years
- Master's degree

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patient experience manager jobs near baltimore md

Physician Practice Manager

Mercy Medical Center -
Baltimore, MD

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Job Details

Full-time
$29.45 - $48.59 an hour

Benefits

403(b) matching
Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

General management

Full Job Description

Overview:

Join Our Team at Mercy Medical Center – Now Hiring a Practice Manager!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities:

The Multispecialty Physician Practice Manager is responsible for overseeing the operations of a dynamic healthcare practice. This role requires a highly motivated and experienced professional with strong financial skills and a strong work ethic. The Practice Manager plays a pivotal role in ensuring the smooth functioning of the multispecialty clinic, demonstrating exceptional leadership abilities, business management expertise, and a range of skills that are not easily taught. This position requires a commitment to optimizing the clinic's financial performance while maintaining the commitment to excellent patient care. The position also interacts closely with other senior management team members to drive the success of corporate initiatives, practice development and key organizational goals.

Oversee day-to-day operations of the multispecialty clinic, ensuring efficient workflow and adherence to quality standards
Develop and implement operational policies and procedures to enhance patient care, optimize resources, and meet regulatory requirements
Manage and coordinate staffing needs, including recruitment, training, performance evaluations, and scheduling
Monitor and evaluate clinic performance, implementing strategies to enhance productivity, patient satisfaction, and financial outcomes
Collaborate with physicians and healthcare providers to align practice goals and drive clinical excellence
Develop and manage the clinic's annual budget, ensuring fiscal responsibility and maximizing revenue generation
Monitor financial performance, analyzing key metrics and implementing strategies to improve financial efficiency
Implement cost-saving measures while maintaining high-quality patient care and operational efficiency
Exhibit critical thinking and problem-solving abilities to address complex operational and strategic challenges
Prioritize and manage multiple tasks, projects, and deadlines in a fast-paced environment

Qualifications:

Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
Master's in Business Administration preferred
2-5 years of practice management required
3-5 years medical office experience preferred
EPIC experience preferred
Proven experience in practice management, preferably in a multispecialty setting
Strong financial acumen, with experience in budgeting, financial analysis, and revenue cycle management
Excellent leadership and people management skills, with the ability to inspire and motivate a diverse team
Exceptional organizational and time management abilities
Strong work ethic, self-motivated, and results-oriented
Outstanding communication, negotiation, and interpersonal skills

#INDHP

#LI-KZ1

Min: USD $29.45/Hr. Max: USD $48.59/Hr. Salary Information: Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications. Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category

Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
403(b) retirement plan with generous company match and “catch up” provision
Paid Time Off (PTO) & company paid holidays
Tuition reimbursement
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Employer paid Short & Long Term Disability benefits for eligible employees
Voluntary Benefits
Discounts on auto & home insurance and Verizon plans
Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Apply Now

Refine Your Search

patient experience manager jobs in baltimore md

Physician Practice Manager

CTO Lead Care Manager RN

Nurse Care Management, Manager

Contracts Manager

Director of Insurance

System Patient Experience Manager - Baltimore, MD

Care Manager (Remote)

Practice Manager

Host/Hostess

Information Desk Receptionist

Manager: Performance Improvement

Office Manager

Director Patient Experience

Supervisor, Care Center (Center for Developmental Behavioral Health)

Access Shift Coordinator

Regional Account Manager

Strategic Provider Partnerships Manager (Value-Based Care)

Program Officer

Supervisor - Care Center

Associate Risk Manager

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