Top 23 Remote technical support Jobs in Baltimore Md

SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)
State of Maryland - DBM OPSB Division of Personnel Services —Baltimore, MD
- $25.49 an hour
- 8 hour shift
- Remote
- Research
- Microsoft Office
- Administrative experience
- AD&D insurance
- Dental insurance
2d
Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
20h
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
20h
Software Support Specialist - Level 1 (Remote)
FEI Systems —Columbia, MD
- Full-time
- Remote
- English
- Research
- Mid-level
Quick Apply
Production Support Specialist - Tier 1 (Remote)
FEI Systems —Columbia, MD
- Full-time
- Remote
- English
- Mid-level
- High school diploma or GED
Quick Apply
Tier 2 Remote Operations Support (Overnights)
Columbia Technology Partners —Annapolis Junction, MD
- Overnight shift
- Remote
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid jury duty
Quick Apply
Tier 2 Remote Operations Support (Evenings)
Columbia Technology Partners —Annapolis Junction, MD
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Profit sharing
- Paid jury duty
Quick Apply
HelpDesk Specialist
Business Management Associates, Inc. —Bowie, MD
- Part-time
- Remote
- 11+ years
- Windows
- Master's degree
Quick Apply
Revenue Cycle Education Specialist
MedStar Health —Baltimore, MD
- $28.76 - $48.96 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
Remote Customer Service | Insurance Agent
The Gainey Agency —Baltimore, MD
- Full-time
- Remote
- Mid-level
- Residential
- Communication skills
- Opportunities for advancement
Quick Apply
AI Learning Specialist
Metric5 —Baltimore, MD
- $150,000 - $170,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Infrastructure Engineer
NTT DATA —Timonium, MD
- $35 - $39 an hour
- Remote
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Operations Training Manager (Remote)
SOLV Energy, LLC —Annapolis, MD
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
1d
Manager, Customer Service Front Line
CyberMaxx —Linthicum Heights, MD
- Weekends as needed
- Remote
- Analysis skills
- Supervising experience
- Senior level
Quick Apply
Training Lead-Truss
Alpine —Baltimore, MD
- $81,000 - $110,000 a year
- Online Application
- Remote
- Spanish
- 5 years
- Travel
HV Training and Technical Support Specialist (Remote)
SOLV Energy, LLC —Annapolis, MD
- $113,100 - $141,375 a year
- Weekends as needed
- Remote
- English
- High school diploma or GED
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
9d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)

State of Maryland - DBM OPSB Division of Personnel Services
Baltimore, MD

Apply Now

Job Details

Full-time
$25.49 an hour
2 days ago

Benefits

AD&D insurance
Dental insurance
Life insurance
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

GRADE

LOCATION OF POSITION

301 W. Preston Street, Baltimore, MD 21201

POSITION DUTIES

The Shared Services Division within the OPSB, DBM, is seeking indviduals to work at the SPS Help Desk to assist with system user support calls. Successful candidates will function in a support role in the Division, and shall be able to work independently.

Specifically, duties involve resetting system passwords, walking employees through system processes, following up to make sure issues have been resolved, and providing feedback about the system. This is a temporary position that will start in September 2026 and end in December 2026. Core work hours are from 8:00am to 4:30pm for an 8 hour day schedule during these times. This is remote work. We provide work equipment.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Six months of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Notes:

1. Candidates may substitute 30 credit hours from an accredited college or university for the required experience.

2. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Previous help desk support experience.

Current software experience with Google Suite.

Intermediate level experience in MS Office including Word and Excel.

Excellent verbal and communication skills.

Experience researching materials using the internet, explaining process steps to others.

Team player.

Customer-focused, sense of urgency to resolve issues.

Well organized, self starter who eagerly approaches new challenges.

Proven ability to handle confidential information and sensitive situations with tact and maturity

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

BENEFITS

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.

Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be submitted to: Department of Budget and Management, Recruitment and Examination Division, 301 W. Preston St., Baltimore, MD 21201. Paper application materials must be received in our office by the closing date for the recruitment. No postmarks will be accepted.

For questions regarding this recruitment, please contact the DBM Recruitment and Examination Division at [email protected] or 410-767-4850, MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.

Apply Now

Refine Your Search

remote technical support jobs in baltimore md

SPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)

Customer Service Advocate II (Remote)

Customer Service Advocate I (Remote)

Software Support Specialist - Level 1 (Remote)

Production Support Specialist - Tier 1 (Remote)

Tier 2 Remote Operations Support (Overnights)

Tier 2 Remote Operations Support (Evenings)

HelpDesk Specialist

Revenue Cycle Education Specialist

Remote Customer Service | Insurance Agent

AI Learning Specialist

Infrastructure Engineer

Operations Training Manager (Remote)

Manager, Customer Service Front Line

Training Lead-Truss

HV Training and Technical Support Specialist (Remote)

Construction Technical Specialist - Autodesk FORMA ( ACC )