Top 137 Resident service coordinator Jobs in Baltimore Md

Vice President of Sales and Marketing ($153,243 - $195,612)
Edenwald Senior Living —Towson, MD
- $153,243 - $195,612 a year
- Weekends as needed
- Marketing
- Bachelor's degree
- Continuous improvement
- Free parking
- Paid holidays
Quick Apply
3d
Administrative Coordinator (ADMINISTRATIVE OFFICER III)
State of Maryland - Department of Aging —Baltimore, MD
- $32.78 - $34.10 an hour
- Online Application
- Office
- High school diploma or GED
- Driver's License
- AD&D insurance
- Dental insurance
7d
Resident Service Coordinator -Manhattan Park
Franklin Group —Baltimore, MD
- Writing skills
- Mid-level
- Bachelor's degree
Quick Apply
Benefits Coordinator
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $26.60 - $44.30 an hour
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
10d
Resident Service Coordinator
David S Brown Enterprises —Owings Mills, MD
- $55,000 - $59,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Wellness program
- AD&D insurance
Quick Apply
Operations Coordinator
PRECISION ORTHOPEDICS AND SPORTS MEDICINE LLC —Fulton, MD
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Clinic
- Mileage reimbursement
- Health savings account
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4d
COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HEALTH SERVICES ((FULL-TIME, CONTRACTUAL))
State of Maryland - MDH Local Health - Howard County —Columbia, MD
- $28.43 - $30.17 an hour
- Online Application
- Hybrid work
- Management
- Mid-level
- High school diploma or GED
- Wellness program
- AD&D insurance
11d
Area Coordinator
Loyola University Maryland —Baltimore, MD
- $53,040 - $66,300 a year
- Multiple hires
- Background check
- Mid-level
- Residential
Volunteer Recruitment and Retention Specialist (ADMINISTRATOR I)
State of Maryland - Department of Aging —Baltimore, MD
- $37.27 - $38.77 an hour
- Online Application
- Military
- Writing skills
- Mid-level
- AD&D insurance
- Dental insurance
7d
Community Service Coordinator
City of Annapolis —Annapolis, MD
- $25.63 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
4d
Guest Experience Coordinator
Four Seasons —Baltimore, MD
- $23.11 an hour
- Full-time
- Hotel
- US work authorization
- Military encouraged
- Free parking
- Paid holidays
Program Coordinator Community Schools - Bon Secours Community Works
Bon Secours —Baltimore, MD
- School experience
- Mid-level
- Office
- Health savings account
- Disability insurance
Manager, Community Engagement and Education Program
Green and Healthy Homes I —Baltimore, MD
- $80,000 - $82,500 a year
- Weekends as needed
- Hybrid work
- Spanish
- Microsoft Excel
- Marketing
Quick Apply
4d
Community Engagement Coordinator, Special & General Populations, Baltimore
Communities Together Inc —Baltimore, MD
- $58,550 - $62,950 a year
- Full-time
- Hybrid work
- Background check
- Clean driving record
- Experience working with individuals with disabilities
- Health insurance
- Paid time off
Quick Apply
Resident Relations Coordinator
Hirschfeld Management Inc —Rosedale, MD
- $18 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- Apartments
- Paid holidays
- Health insurance
Quick Apply
1d
Resident Services Assistant
COMMUNITY HOUSING PARTNERS CORP —Baltimore, MD
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- 403(b) matching
- Paid holidays
7d
Resident Service Coordinator
Apartment Services, Inc. —Towson, MD
- $22 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid jury duty
- Paid holidays
Quick Apply
Intake & Outreach Coordinator
Center For Urban Famlies —Baltimore, MD
- $58,000 a year
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
Quick Apply
Transition Coordinator/Case Manager
Living Classrooms Foundation —Baltimore, MD
- $53,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
- On-the-job training
Quick Apply
Care Coordinator Davita IKC - Maryland
DAVITA —Baltimore, MD
- $18.00 - $22.50 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
9d

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Vice President of Sales and Marketing ($153,243 - $195,612)

Edenwald Senior Living -
Towson, MD

Quick Apply

Job Details

Full-time
$153,243 - $195,612 a year
3 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Gym membership
Life insurance
Referral program

Qualifications

Sales team management
Data-driven problem-solving
Sales leadership
Senior leadership

Full Job Description

Edenwald, a premier Life Plan Community located in the suburbs of Towson, Maryland is searching for a Vice President of Sales and Marketing. This is your chance to join an organization that promotes teamwork, excellence, leadership, and inclusion and belonging. Edenwald was honored with the CHRA Excellence in Diversity Award for fostering a culture of acceptance, inclusion, and belonging.

SUMMARY

The Vice President of Sales & Marketing is a key member of the senior leadership team and is responsible for developing, directing, and implementing strategic sales and marketing initiatives that support occupancy growth, brand awareness, market positioning, and long-term financial sustainability for the community. This leader oversees the full sales cycle—from lead generation through move-in—and ensures an exceptional prospective resident experience that reflects the organization’s mission and values.

The VP manages a team of three Sales Counselors, one Marketing Coordinator, and one Move-In Coordinator, ensuring cohesive strategy, strong performance, and continuous improvement across sales and marketing functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Strategic Leadership & Planning

Develop and execute annual sales and marketing plans to achieve occupancy, revenue, and market share goals.
Lead market analysis activities including competitive assessments, demographic trends, referral patterns, and pricing strategy.
Collaborate with the CEO and senior leadership on organizational initiatives, strategic planning, and budget development.
Establish KPIs for sales and marketing; monitor performance and adjust strategy proactively.

Sales & Occupancy Management

Oversee and support the Sales Counselors in managing inquiries, tours, follow-ups, conversions, and depositor retention.
Ensure optimal lead management practices, CRM accuracy, and timely reporting.
Implement consistent, relationship-centered selling processes that align with CCRC values.
Review occupancy trends and build targeted campaigns to drive census in Independent Living, Assisted Living, and Skilled Nursing, as applicable.
Partner with Finance to align contract options, pricing, and incentive strategies with financial goals.

Marketing & Brand Development

Direct the creation and execution of integrated marketing campaigns including digital, print, events, advertising, and community outreach.
Oversee website content, social media presence, and digital lead-generation tactics.
Guide the Marketing Coordinator in brand consistency, collateral development, event planning, and promotional initiatives.
Evaluate ROI of marketing channels and reallocate resources for highest performance.
Maintain an active presence on LinkedIn to promote Edenwald in the local business community and within the senior living market.

Move-In Coordination & Resident Experience

Ensure a smooth, supportive, and positive transition experience for new residents.
Establish the tracking mechanism for INSPIRE options and monitor to assure accurate and timely information flow to stakeholders.
Build strong relationships with resident ambassadors and internal departments to ensure communication flow and service expectations are met.
Monitor post-move-in satisfaction and adjust processes to support retention and referrals.

Team Leadership & Development

Provide clear direction, coaching, and performance management for the Sales Counselors, Marketing Coordinator, and Move-In Coordinator.
Foster a culture of accountability, collaboration, and continuous improvement.
Lead recruitment, training, and professional development for the sales and marketing team.

Reporting & Compliance

Prepare regular occupancy dashboards, pipeline reports, and marketing analytics for senior leadership and the Board as needed.
Ensure compliance with state and federal regulations related to marketing materials, disclosures, and resident contracts.
Maintain accurate documentation within the CRM and follow organizational policies and procedures.

Qualifications

Bachelor’s degree in Marketing, Business Administration, Communications, or related field preferred.
Minimum of 10 years progressive sales and marketing leadership experience, preferably in senior living, healthcare, hospitality, or real estate.
Demonstrated success in driving occupancy and leading high-performing teams.
Strong understanding of digital marketing, CRM utilization, and data-driven decision-making.
Excellent communication, interpersonal, and presentation skills.
Ability to build relationships with prospects, residents, families, and external partners.
High level of professionalism, integrity, and commitment to mission-driven service.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear and taste or smell. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand, walk, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

Full-time, on-site executive role.

Occasional evenings/weekends required for events or strategic activities.

What we offer:

This role offers an occupancy bonus.
A culture of inclusion and belonging which builds on our mission, vision and values.
Competitive benefit package which includes CareFirst Blue Cross Blue Shield medical insurance, dental, and vision (two options)
Paid short term disability and paid life insurance policy
Generous PTO, sick leave, and eight paid holidays
Employee Assistance Program for mental health issues
Free will preparation services
Working Advantage Program with discounts on tickets to theme parks, hotels, flights, movies and plays
Travel Assistance Program
Credit Union (Point Breeze)
401(k) plan for all employees 21 and older. We have the highest match of the local area retirement communities. We match dollar for dollar up to 5% percent of your salary. You are eligible to join in just 60 days and you’re fully vested immediately!
Education Assistance – We offer a $4,000 annual scholarship to the college of your choice. Edenwald will also pay off your outstanding student loan. After three years of service, your spouse, your children and even your grandchildren are eligible for the scholarship!
A "career for life" approach to professional development.
Cafe discount for all meals. Dine with Edenwald's residents in our cafe!
Free, gated parking monitored for security
Free "Noom" Weight Loss Program
Free gym membership with 24/7 access. Work out with our residents!
Free swimming pool access and spa. Swim with our residents!
State of the art community with ongoing expansion plans, upgrades, and design enhancements to ensure Edenwald sets the standard for excellence in the future.
Award winning employee recognition programs with generous awards
Generous holiday bonus for all staff
$500.00 employee referral bonus

Edenwald Senior Living is an Equal Opportunity Employer and is committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Pay: $153,243.00 - $195,612.00 per year

Work Location: In person

Quick Apply

Refine Your Search

resident service coordinator jobs in baltimore md

Vice President of Sales and Marketing ($153,243 - $195,612)

Administrative Coordinator (ADMINISTRATIVE OFFICER III)

Resident Service Coordinator -Manhattan Park

Benefits Coordinator

Resident Service Coordinator

Operations Coordinator

COORDINATOR SPECIAL PROGRAMS HEALTH SERVICES II, HEALTH SERVICES ((FULL-TIME, CONTRACTUAL))

Area Coordinator

Volunteer Recruitment and Retention Specialist (ADMINISTRATOR I)

Community Service Coordinator

Guest Experience Coordinator

Program Coordinator Community Schools - Bon Secours Community Works

Manager, Community Engagement and Education Program

Community Engagement Coordinator, Special & General Populations, Baltimore

Resident Relations Coordinator

Resident Services Assistant

Resident Service Coordinator

Intake & Outreach Coordinator

Transition Coordinator/Case Manager

Care Coordinator Davita IKC - Maryland

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