Top 18 Sharepoint specialist Jobs in Baltimore Md

Customer Support Specialist 1 – 2
RealmOne —Columbia, MD
- $102,000 - $173,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Commercial
- Paid training
- Paid parental leave
6d
Strategic Communications Specialist
Parsons —Baltimore, MD
- $134,100 - $241,400 a year
- Research
- Mid-level
- Office
- Wellness program
- Paid holidays
8d
Data Visualization Specialist
Booz Allen Hamilton —Edgewood, MD
- $61,900 - $141,000 a year
- Full-time
- Mid-level
- Office
- SQL
- Health insurance
- Flexible spending account
Data Management Specialist
Venable LLP —Baltimore, MD
- $80,000 - $92,000 a year
- Microsoft Outlook
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
7d
Cloud Reporting and Documentation Specialist
Kendrit Consulting Group —Baltimore, MD
- $66 - $74 an hour
- Full-time
- 7 years
- Azure
- Customer service
Quick Apply
Knowledge Management Specialist
Accenture Federal Services —Fort Meade, MD
- $86,400 - $176,200 a year
- Mid-level
- 3 years
- High school diploma or GED
12d
Microsoft O365 Specialist
Bravo Consulting Group —Fort Meade, MD
- Full-time
- SharePoint
- Senior level
- Leadership
Quick Apply
Knowledge Management Specialist
Tharros —Fort Meade, MD
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
Knowledge Management Systems Development Specialist Senior
General Dynamics Information Technology —Fort Meade, MD
- $124,093 - $159,850 a year
- 6 years
- System design
- Office
- Paid holidays
- 401(k) matching
Knowledge Management Systems Development Specialist MID
General Dynamics Information Technology —Fort Meade, MD
- $124,093 - $143,750 a year
- Office
- Master's degree
- High school diploma or GED
- Paid holidays
- 401(k) matching
Data Management Specialist L2
Evlos Technology —Annapolis Junction, MD
- Full-time
- 7 years
- Bachelor's degree
- SharePoint
- Profit sharing
- Paid jury duty
Quick Apply
Knowledge Management Specialist
Omniscius Consulting —Fort Meade, MD
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick Apply
Subject Matter Expert - AI Advanced Analytics
Intone Networks —Woodlawn, MD
- Contract
- Computer Science
- 5 years
- Master's degree

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SharePoint Administrator - TS/SCI with Polygraph
General Dynamics Information Technology —Annapolis Junction, MD
May vary based on technical training, certification(s), or degree. SharePoint Systems Administrator Senior - Requires a Bachelor’s degree in an IT‑related field…
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Senior Linux Administrator (Panquake)
Amentum —Hanover, MD
Our projects are focused on front end equipment configuration/maintenance, back-end repositories, front end dashboards, as well as everything in between for the…
$180,000 - $215,000 a year
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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
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Microsoft 365 Collaboration Engineer (Technical Specialist)
Huntington Bank —Columbus, OH
Ability to communicate technical concepts to non-technical stakeholders. The Microsoft 365 Collaboration Engineer is responsible for the design, implementation,…
$70,000 - $140,000 a year

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Customer Support Specialist 1 – 2

RealmOne
Columbia, MD

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Job Details

Full-time
$102,000 - $173,000 a year
6 days ago

Benefits

Paid training
Paid parental leave
Health savings account
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
Professional development assistance
Flexible schedule
Referral program

Qualifications

Customer follow-ups
Customer communication
CompTIA Security+

Full Job Description

Are you ready to become a RealmOne WARRIOR?

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.

Join us on this journey as we execute this mission-critical contract providing architecture, engineering, integration, and maintenance across a multiple classification Enterprise network.

Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports an Enterprise IT contract with a team of Customer Service Specialists, Database Engineers, Information Systems Security Officers, Information Systems Security Engineers, SharePoint Developers, Systems Engineers, Network Engineers, and IT Engineers responsible for the architecture, engineering, integration, operations, maintenance and sustainment of multi-level Enterprise IT environment.

This position includes Shift Work.

Job Description:

The Customer Support Specialist is primarily responsible for providing first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat. The CSS will provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution.
Willing to work overnight shift from 2300 – 0700 Sun-Thu/Tues-Sat/Mon-Fri.
Availability to work weekends and holidays.

The Customer Support Specialist shall possess the following capabilities:

Primary responsibility is to provide first contact resolution for Tier 1 (Service Desk) and Tier 2 (Escalation) support via the telephone, email and chat
Provide a high-level of customer service and support to ensure each customer feels they are getting the attention they need and the IT support for problem resolution
Responsible for recording, categorizing, prioritizing, and responding to basic user and system issues, as well as, resolving more complex user and system issues
Enter and track tickets for the requesting organization
Responsible for attending meetings that affect Help Desk Process and Procedures
Effectively communicate ticket follow-ups, system updates, improvements and outages to the customer to ensure they are well informed of current status
Solve problems using documented Standard Operating Procedures (SOP)
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, etc.
Provides support for the escalation and communication of status to agency management and global customers

Certifications Required:

Security+CE

Qualifications:

CSS1
- Able to prioritize and execute tasks in a high-pressure environment
- Strong customer service skills and the ability to work in a team-oriented, collaborative environment
CSS2
- 3-7 years of experience
- Able to prioritize and execute tasks in a high-pressure environment
- Strong customer service skills and the ability to work in a team-oriented, collaborative environment.

Position requires active Security Clearance with appropriate Polygraph

Pay Range: 102,000 - 173,000

The RealmOne pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to establish an equitable and competitive compensation package. These considerations include, but are not limited to, the extent and intricacy of the role’s responsibilities, the candidate’s educational background, their work experience, and the specific competencies crucial for success in the role.

RealmOne Benefits:

Healthcare Coverage + Insurance: Medical: Three (3) rich healthcare options through CareFirst with 100% or majority company-paid premiums. Tax-advantaged health savings account available with generous employer contribution. Dental + Vision: 100% employer-paid for employees and family, with a buy-up option available.

Retirement + Savings: 401K – 10% TOTAL CONTRIBUTION – 5% safe harbor – 5% annual profit share (both immediately vested!).

Paid Time Off + More: 4 weeks starting PTO – 11 federal holidays + 2 floating holidays – Paid hours for company-required training.

Career Growth + Development: Access to FREE 24/7 learning via Udemy – Opportunities to participate in tech councils, industry initiatives, etc. – $7,500 annual Educational & Professional Development Assistance.

MORE BENEFITS…FOR EVERY LIFESTYLE! – Paid parental leave – Annual swag drops – Flexible work schedules -Generous referral bonus program – Employee appreciation + family-friendly corporate events …and much more.

ABOUT US

RealmOne is a mid-sized science and technology company dedicated to solving our customers’ toughest mission challenges.

Headquartered in Columbia, MD., RealmOne supplies advanced cybersecurity, data science, and software engineering services and products to customers in the Government and commercial sectors.

RealmOne delivers encompassing mission assurance and critical systems support to government customers across various U.S. locations to include Colorado, Georgia, Hawaii, Texas, Utah, and Virginia.

RealmOne has won numerous awards, including Top Workplaces by the Baltimore Sun. Across more than 20 prime contracts, RealmOne is a premier innovator for the Government and Department of Defense, and our team is located across the United States.

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Refine Your Search

sharepoint specialist jobs in baltimore md

Customer Support Specialist 1 – 2

Strategic Communications Specialist

Data Visualization Specialist

Data Management Specialist

Cloud Reporting and Documentation Specialist

Knowledge Management Specialist

Microsoft O365 Specialist

Knowledge Management Specialist

Outreach Subject Matter Expert (SME)

Knowledge Management Systems Development Specialist Senior

Knowledge Management Systems Development Specialist MID

Data Management Specialist L2

Knowledge Management Specialist

Subject Matter Expert - AI Advanced Analytics

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