Top 11 Inside sales manager Jobs in Bangor, Me

Customer Service - Manager
LSI Industries, Inc. —Bangor, ME
- Full-time
- Mid-level
- Organizational skills
- No travel
- Health insurance
- Dental insurance
Quick Apply
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance

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Customer Service - Manager

LSI Industries, Inc. -
Bangor, ME

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Customer communication
Employee relationship building
Stakeholder relationship building

Full Job Description

Build your Career with an Industry Leader

Headquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company’s American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at www.lsicorp.com.

JSI, an LSI Industries company, is trusted by North America’s leading grocery and retail brands to create innovative and eye-catching display fixtures and millwork. For more than 30 years, JSI has been designing and manufacturing its display fixtures across its four North American locations.

We are currently seeking a Customer Service Manager to lead and develop our Customer Service team in Bangor, Maine. This is an opportunity for a strong people leader who thrives in a fast-paced manufacturing environment and enjoys building relationships, improving processes, and making a direct impact on customer success.

If you are energized by solving problems, leading teams, and collaborating across operations, production, and sales — we’d love to talk with you.

What You’ll Be Responsible For

As Customer Service Manager, you will lead the daily operations of the Customer Service department while helping drive service excellence across multiple manufacturing locations.

You will:

Lead, coach, and develop a high-performing Customer Service team
Create a positive, accountable, and customer-focused team culture
Manage escalated customer concerns and ensure timely resolution
Partner closely with Operations, Production, Scheduling, Shipping, and Sales to deliver exceptional customer experiences
Monitor customer orders from entry through shipment to ensure accuracy and on-time delivery
Drive continuous improvement initiatives to streamline processes and improve responsiveness
Develop and track KPIs, scorecards, and service metrics to support business goals
Support employee development, training, succession planning, and team recognition initiatives
Help improve communication and collaboration across departments and facilities
Play a key role in supporting strategic customer relationships and long-term business growth

What We’re Looking For

We’re looking for someone who combines strong leadership skills with manufacturing customer service experience and a passion for building teams.

Ideal candidates will have:

Experience leading Customer Service, Account Management, Inside Sales Support, or Order Management teams in a manufacturing or distribution environment
Strong leadership, coaching, and employee development skills
Excellent communication and relationship-building abilities
Experience working cross-functionally with production, operations, scheduling, and logistics teams
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
ERP experience (Macola, Visual, or similar systems preferred)
Proficiency in Excel and standard business systems
A proactive mindset with a focus on continuous improvement and customer satisfaction

Bonus Points For:

Experience in millwork, fixtures, metal fabrication, refrigeration, or custom manufacturing
Experience supporting multi-site manufacturing operations
Lean manufacturing or process improvement experience

Why Join JSI?

Stable, growing manufacturing organization backed by LSI Industries
Opportunity to make a visible impact within the business
Collaborative leadership team and strong company culture
Career growth opportunities within a multi-site organization
Competitive compensation and benefits package
Monday–Friday schedule with no overnight travel

Schedule & Location

Full-time
Monday–Friday | Day Shift
Onsite in Bangor, Maine

Benefits:

401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off

EEOC

LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Quick Apply

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inside sales manager jobs in bangor, me

Customer Service - Manager

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

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