Top 70 Customer service representative Jobs in Bangor Me

Customer Service Representative
Optum —Brewer, ME
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Research
- On-the-job training
6d
Member Service Center Analyst
Maine Savings Federal Credit Union —Hampden, ME
- Weekends as needed
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Phone Banking Associate
First National Bank —Bangor, ME
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
Customer Service Home Agent - Temporary positions in Maine
L. L. Bean —Bangor, ME
- From $16 an hour
- Part-time
- Office
- Computer skills
- Communication skills
- 401(k)
- Work from home
6d
Automotive BDC Service Appointment Coordinator
Darling's Auto Group —Bangor, ME
- $42,000 - $55,000 a year
- Full-time
- Typing
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
9h
Floating Customer Service Representative- Bangor, ME
Bar Harbor Bankshares —Bangor, ME
- Full-time
- High school
- Windows
- High school diploma or GED
- Wellness program
- Employee stock purchase plan
Customer Service Gate Agent (Part-Time)
Piedmont Airlines, Inc. —Bangor, ME
- $16.25 an hour
- Part-time
- 18 years or older
- Working with individuals with disabilities
- Customer service
- Paid training
- Paid holidays
Quick Apply
5d
Client Service Representative, Veazie, Maine
Suveto —Veazie, ME
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Bangor Support Associate
Bangor Savings Bank —Bangor, ME
- Full-time
- Research
- Mid-level
- High school diploma or GED
Customer Service Representative
U-Haul —Bangor, ME
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
LSI Industries, Inc. —Bangor, ME
- Full-time
- Travel
- Experience equivalent to degree accepted
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
Customer Service Attendant
Hollywood Casino Bangor —Bangor, ME
- $9.09 an hour + tips
- Part-time
- Computer literacy
- Basic math
- High school diploma or GED
- Health insurance
- Paid time off
Customer Service Associate
Walgreens —Bangor, ME
- $15.10 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
3d
Customer Service Representative
F. A. Peabody Company —Hampden, ME
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Associate - Temporary
Walgreens —Bangor, ME
- $15.10 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative- Stillwater Ave- Bangor, ME
Bar Harbor Bankshares —Bangor, ME
- Full-time
- High school
- Office
- Windows
- Wellness program
- Employee stock purchase plan
Customer Service Representative- Ellsworth, ME
Bar Harbor Bankshares —Ellsworth, ME
- Full-time
- High school
- Office
- Windows
- Wellness program
- Employee stock purchase plan
3d
PT Customer Service Associate
Hannaford —Bangor, ME
- $15.10 - $19.65 an hour
- Part-time
- Communication skills
- Entry level
2d
Customer Service/Sales
Home Depot —Bangor, ME
- Entry level
Pharmacy Customer Service Associate
Walgreens —Brewer, ME
- $16.10 - $18.00 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance

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Customer Service Representative

Optum -
Brewer, ME

Apply Now

Job Details

Full-time
$16 - $29 an hour
6 days ago

Benefits

On-the-job training

Qualifications

Customer communication
Spreadsheets
Word embeddings
Windows
High school diploma or GED
Desktop applications
Typing
Productivity software
Customer data entry

Full Job Description

This position is Onsite. Our office is located at 43 Whiting Hill Rd Brewer, Maine 04412.

Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve. As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind: Caring. Connecting. Growing together.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime.

We offer 8 - 12 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

Offer face to face support with patients onsite
Actively participate in team huddles and meetings by way of sharing knowledge, requesting information, and recommending process improvements
Provides excellent customer service via first call resolution as frequently as possible
Advocate for patients regarding complaints or billing issues within the established policies and procedures of the department
Advises management of customer service issues which may require attention in a timely manner
Resolve assigned accounts in a timely and accurate manner, which maximizes reimbursement in compliance with the department's policy and procedures
Research and accurately resolve outstanding patient balances in accordance with all departmental and system policies and procedures
Meet or exceed the NLH performance standards as it relates to quality and productivity
Accurately schedule patient payment plans in accordance with internal policy guidelines
Work closely by way of problem solving with peers and leaders to address patient balance issues or changes that directly impact the accounts receivable
Ensure all functions related to customer service supports the team goals and objectives as well as NLH financial performance objectives
Thoroughly understand the department's key performance indicators
Advises management of payment variance issues which may require attention in a timely manner
Thoroughly understand the department's key performance indicators
Maintain the knowledge of collection protocols, payer, regulatory policies and laws
Attend internal education sessions to enhance or gain new skills
Demonstrate departmental desire to provide community benefits by way of charitable events or contribution outside the four walls of the department

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED
Must be 18 years of age OR older
1+ years of customer service experience in healthcare, insurance, government (state OR federal), social services, OR human services settings
1+ years of data entry experience
Ability to type 40 - 45 words per minute
Basic proficiency with Windows PC applications and Microsoft Office (create, edit, format Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
Ability to work full-time onsite at 489 State Street, Bangor ME, 04401
Full Flu vaccination are an essential job function of this role. Candidates located in states that mandate Flu booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Ability to work full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 4:30 pm EST. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

1+ years of experience in healthcare customer service
Medical Terminology
Work experience with Northern Light Health

Soft Skills:

Strong communication skills (written / verbal)
Strong analytic skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RED

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Refine Your Search

customer service representative jobs in bangor me

Customer Service Representative

Member Service Center Analyst

Phone Banking Associate

Customer Service Home Agent - Temporary positions in Maine

Automotive BDC Service Appointment Coordinator

Floating Customer Service Representative- Bangor, ME

Customer Service Gate Agent (Part-Time)

Client Service Representative, Veazie, Maine

Bangor Support Associate

Customer Service Representative

Customer Service Representative

Customer Service Attendant

Customer Service Associate

Customer Service Representative

Customer Service Associate - Temporary

Customer Service Representative- Stillwater Ave- Bangor, ME

Customer Service Representative- Ellsworth, ME

PT Customer Service Associate

Customer Service/Sales

Pharmacy Customer Service Associate

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